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Atlantis Resort Jomtien Beach

4.0 star property

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Children's activities
32-inch TV with cable channels
32-inch TV with cable channels
Executive Family Room | Living area | 32-inch TV with cable channels
Executive Family Room with Pool View | Balcony

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Buildings C, D Jomtien 2 Rd Banglamung, Jomtien Beach, Pattaya, Chonburi, 20150
  • Pattaya
    ‪8 min walk‬
  • Jomtien Beach
    ‪10 min walk‬
  • Dongtan Beach
    ‪12 min walk‬
  • Pattaya (PYX-Pattaya Airpark)
    ‪16 min drive‬

Room options

View all photos for Deluxe Suite, Pool View

Deluxe Suite, Pool View | Balcony

Deluxe Suite, Pool View

  • 430 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Panoramic Apartment, 2 Bedrooms, City View

Panoramic Apartment, 2 Bedrooms, City View | Living area | 32-inch TV with cable channels

Panoramic Apartment, 2 Bedrooms, City View

  • 861 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double Room with Garden View

Fridge, microwave, stovetop, dishwasher

Deluxe Double Room with Garden View

  • 452 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Family Room

Executive Family Room | View from room

Executive Family Room

  • 861 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Deluxe Double Room with Street View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room with Street View

  • 409 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Double Bed

View all photos for Penthouse Double Room with Garden View

Penthouse Double Room with Garden View | Balcony view

Penthouse Double Room with Garden View

  • 452 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Family Room with Pool View

Executive Family Room with Pool View | Balcony

Executive Family Room with Pool View

  • 861 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Queen Sofa Bed

Similar properties

Pool

Athena Waterpark Jomtien Beach

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
2.6 out of 5, (20)
The price is $38
per night
$56 total
includes taxes & fees
Mar 3 - Mar 4
Athena Waterpark Jomtien Beach

About this property

Atlantis Resort Jomtien Beach

4-star aparthotel in Jomtien
2 outdoor pools, free water park access, and a restaurant are available at this aparthotel. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, a TV comes with cable channels, and guests can also appreciate conveniences like a dining area and a sitting area. Limited housekeeping is available.
Atlantis Resort Jomtien Beach offers 40 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Pattaya aparthotel provides complimentary wireless Internet access. Televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Atlantis Resort Jomtien Beach features a complimentary water park, 2 outdoor swimming pools, a waterslide, and a sauna. The aparthotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This family-friendly aparthotel also offers a children's pool, a fitness center, and a library. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite secured self parking is complimentary.

Atlantis Resort Jomtien Beach has a restaurant on site.

Languages

English, Thai

Property amenities

Beach

  • Sandy beach nearby
  • Free beach shuttle

Pool/Spa

  • 2 outdoor pools
  • Massage
  • Sauna
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Playground

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee
  • Toaster

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch TV with cable channels
  • Library

Outdoor areas

  • Balcony/patio
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool

Services and conveniences

  • ATM
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the sea
  • Next to a golf course

Things to do

  • 9-hole adjacent golf course
  • Children's pool
  • Free water park
  • Gym
  • Motor boating
  • Shopping
  • Waterslide
  • Boat tours nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 3 buildings
  • 40 units
  • 8 floors
  • Access via exterior corridors
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 3:00 PM - 10:00 PM
The check-in location differs from the property location; go to: [11 22/5 Sukhumvit Rd, Bang Lamung District, Chon Buri 20]
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Athena Building]
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
8 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for THB 200.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: THB 500 per accommodation, per stay (varies per unit)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: THB 1500 per vehicle (roundtrip)
  • Crib (infant bed) fee: THB 200.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Atlantis Resort Jomtien Beach
Atlantis Jomtien Beach
Atlantis Jomtien Beach Pattaya
Atlantis Resort Jomtien Beach Pattaya
Atlantis Resort Jomtien Beach Aparthotel
Atlantis Resort Jomtien Beach Aparthotel Pattaya

Atlantis Resort Jomtien Beach Reviews

Reviews

6.0
Rating 10 - Excellent. 6 out of 80 reviews
Rating 8 - Good. 24 out of 80 reviews
Rating 6 - Okay. 22 out of 80 reviews
Rating 4 - Poor. 15 out of 80 reviews
Rating 2 - Terrible. 13 out of 80 reviews

5.8/10

Cleanliness

5.6/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Vinh, Sydney

Traveled with family and small children
Mis advertising, advertised as queen bed and double bed for us having 2 young children the double bed was a fold out sofa which was impossible so sleep on as on side was hard. Continental breakfast was advertised as included but they say they don’t have any.
Stayed 2 nights in Jan 2020

6/10 Okay

haitham

Liked: Cleanliness
Disliked: Room comfort
First thing you will pay 20-25$ more for cleaning fees, and the swimming pool it’s like jail you can’t eat, drink, smoke, talking load, only you can swim, maybe it’s good for kids.
Stayed 2 nights in Nov 2019

8/10 Good

Kevin

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
A little disappointing
When we got there, the email said to go into building S, so we did, but there was no-one at the desk. There were people working in a room next to it but even though they could see us and our luggage, none of them were professional enough to come out the door and help. We went into their room to be told rather uninteresting that the reception was through a door at the back of building S. We were charged a 500 Baht cleaning fee twice, once online under mandatory fees and then at the reception itself. At this time we are waiting for hotels.com to get back to us regarding this issue, they have contacted the resort. The resort advertises free breakfast, yet we never saw any on offer or even anywhere they could have done it. They advertise a gym but we never found it, after our check in we didn't bother asking anyone. Other than that, in the room itself, we had a barely flushing toilet, which led to it being blocked, no-one wants to be unblocking a toilet... And only one functioning hob on the cooker. Again we didn't bother mentioning it. The resort itself was actually good. The condo was nice and comfortable, a really nice pool and close to everything we needed.If it wasn't for their ridiculous cleaning fee, we would stay again.
Stayed 10 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service
Tricky check-in process
In overall, it was a pleasant stay. However, the check-in process was a bit tricky as the 'Hotel' itself was run by individual apartment owners and there was no check-in counter. I had to call Hotels.com -which was very helpful- to find where can I check-in as their local phone number was unavailable to be reached.
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveler

Traveled with partner
The waterpark inside the condominium was closed for renovations.We didn't know about it.Apparently it was closed for weeks before but wasn't mentioned in Travelocity.We usually trust that Travelocity has certain standards but you failed me.It was the main reasons why we booked this condominium. The property is not well maintained.I have to basically went to the 7-11 next door( a plus)for my essential supplies. It relatively close to the beach.Friendly but passive staffs.Nice location though not too loud and crazy at night.Relatively close to everything.I wouldn't stay again.
Stayed 2 nights in May 2019

4/10 Poor

Craig

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

2/10 Terrible

Sabah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
To crowed and noisy full of kids I wouldn’t recommend this property for relaxing and don’t forget the extra charge when you get there for cleaning 500 baht
Stayed 6 nights in Apr 2019

6/10 Okay

Verified traveler

Disliked: Staff & service
The hotel location is not very convenient. There is a lack of professional hotel management and staff, none of the staff is in unform, none of them could speak fluent English. Poor illumination at night in the lobby. There is often no staff at reception counter. The kitchen tap is very loose. The door lock is not working properly. Wifi signal and speed should be improved a bit. While the room is overall clean, but the charging a cleaning fee of THB500 is not very justifiable. The swimming pool is up to standard.
Stayed 1 night in Apr 2019

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience I've had from multiple countries.
This was the WORST experience I've ever had at a hotel. It's not even a hotel. It's a condo. The reception was closed. There were no signs and the only people working were security. They didn't know where to go or who to ask. We were on the phone calling over and over again for 20+ minutes until somebody finally answered. They told us to go to another building (separate from the reception which was closed). When we got there they said your key is in the box. It wasn't. Then she said since the key isn't in the box you don't have a room. I told her we already paid on Hotels.com. She insisted that we didn't have a room if our key wasn't there. (magic box I guess). Luckily someone walked past us as we were standing there confused and tired. He said to go downstairs. I ask if the elevator can take us. He rushes down the stairs and we rush to follow him with our heavy suitcases down the stairs. It turns out he actually works there and we could've taken the elevator. We get to the (secondary reception?) room and have to wait in line behind people who have issues with the "hotel". After trying to figure out where to go and what to do to for almost two hours we finally talk to the employee behind the desk. He finds the reservation online. (I guess the magic box was wrong). He tells us that we have to give almost $20 non refundable "cleaning fee". I tell him that I already paid for the room online. He doesn't budge. I've never had the run around and bait and switch so bad. Terrible.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
My sink is broken the first night I was there and it took them 24 hours for them to fix it they didn’t give me a refund for having a broken sink I couldn’t even take a shower so I very much felt uncomfortable to be there
Stayed 8 nights in Nov 2018

8/10 Good

Petr, London, UK

Liked: Staff & service, room comfort
Perfect swimming pool for children.
Fairly good accommodation. Very nice and polite lady at the reception. We arrived earlier and she let us leave our suitcases in her office while our room was getting ready for us. The same on our departure, we had to check-out at 11am and wait for our taxi till 3pm. She let us leave our stuff in her office and spend the time by the swimming pool. She was also very helpful with changing our towels.
Stayed 16 nights in Aug 2018

8/10 Good

BobC, Western Australia

Liked: Cleanliness, staff & service
Good size close to all amenities close to the pool
Bed as hard as a rock, no English tv, a kettle would be preferred to a hot pot. everything else ok
Stayed 9 nights in Jul 2018

6/10 Okay

Alex, Australia

Liked: Cleanliness, room comfort
Great for a unit condo
First of all the room safe was not there and it took until next day to receive. :( So slow, Internet service was a hassle conecting & receiving a stable connection. The belcony slide door was not secure even after they try to fix, flywire many mosquitoe welcoming holes, 😂, and they make u pay 500baht to clean the unit after we check out, "not good"! Also sign in unit that mentions please don't keep aircon on full cuz electricity is expensive so disappointing to read like that people come from around the world to enjoy there stay and should nit have such requests to guests. Other than that its a great location 7eleven downstairs also swimming pool is excellent, and staff are friendly, great place to stay especially close to many beach shopping stalls, night markets,restaurants and fun activities organizers.
Stayed 6 nights in May 2018

8/10 Good

cai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great pool for kids
Good value for money
Stayed 7 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite good but a bit far away from city but every Totally amazing
Stayed 5 nights in May 2018

8/10 Good

Gavin, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here 5 times already.
For the last few years been coming here. My family love it here, and my daughter loves the massive pool and slides. We will be coming back.
Stayed 3 nights in Apr 2018

4/10 Poor

Bernard, Ottawa

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Ok for the price, but you need transportation
Just a place to sleep, not very clean shower. About 10 minutes walk to Jomtien beach. Very big pool but not many chairs. No pool towel service as this is condo living. No daily cleaning, I asked mid week for cleaning and fresh towels, It was provided efficiently at the cost of 500 Baht.
Stayed 7 nights in Apr 2018

2/10 Terrible

diane, england

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty rooms, horrible staff
Arrived at condo and rooms were not ready, booked executive rooms, definitely not executive, sofa bed in lounge was all stained, bathroom was discusting, mouldeverywhere, hairs on drains on floor, sink coming away from sink unit. Asked for a bother pillow and told no as you only get 1 per person, no water all day Wednesday, so couldn't even use toilet, complained but got nowhere
Stayed 5 nights in Mar 2018

4/10 Poor

Liz, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
* The only positive comment it is close to the beach and restaurants. * on arrival the apartment was very dirty. Skirting boards filthy. Paint on bedroom wall obviously painted over and over and just flaked off all over our cases daily. * taps in bathroom and kitchen swivelled around. * drains smelt and blocked, shower very dirty * in desperate need of double glazing to cut out road noise * it was our 50th wedding anniversary (golden) present to each other, if we could have got a refund we would not have spent one night in the Atlantis, but as it was we had to endure 25 nights! * the guards on the doors and gates were obnoxious and full of their own importance * when we arrived in Jomtein the hotel we booked for two nights was lovely and far cheaper
Stayed 25 nights in Jan 2018

6/10 Okay

Vu, LAX

Where Do I Check In?
Got an email telling us how to check in. Got to the guard gate and didn't know about the building mention in the email (Athena). Had to make a complete circle around the buildings before we realize the building name was on the entry. The guard show know this. Checked in and was told the keys are at the building we staying. Got to the building but the guard didn't know anything about the keys and we need the keys to enter the building. The guard let us in and found the keys were in the room.
Stayed 1 night in Nov 2017

2/10 Terrible

Preeyapong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOTALLY DISAPOINTED
Totally disappointed. Said in obvious e-mail that the TOTAL is charged. Later, manager said that I would have to pay for cleaning service, 500 THB more -- that is totally cheated !
Stayed 1 night in Nov 2017

8/10 Good

Gavin, Crowbourgh UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Swimming pool in the Pattaya area!
Arrived at 11.30am. This is a condo resort so no front desk as such. The office is on the right hand side of the entrance through some glass doors. The check in time was 2pm, so I knew some waiting was going to happen. The women in the office very kindly let us leave our bags in her office, so we could go out and get a bite to eat, she said she will get the room ready as soon as possible. Came back at 1pm and the room was ready. The room was very clean, and an ideal location literally 10 steps from the children's play area. Basic cooking utensils, microwave, kettle, coffee and tea provided. 4 large towels in the bathroom. No daily cleaning provided, but was possible by just calling the lady in the office. 500 baht taken for the cleaning charge. Overall I enjoyed my stay here this time, and I highly recommend the room I had, especially if you have small children. Just a note to say that they have clamped down on issues which the resort was experiencing on my last stay, people using the pool who aren't guests staying at the resort,people getting drunk around the pool area, broken glass in the pool,. 2000 baht fines are in place, I noticed more security guards too Maintenance issues which have been sorted, brand new children's play area, be careful with the blue bucket at the top of the play area when it tips over the amount of water is too much, and has knocked children off their feet These things have nothing to do with the owners of the rooms,they pay a maintenance charge.
Stayed 5 nights in Oct 2017

10/10 Excellent

Sandra, Melbourne , Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great self contained Condo close to beach
Condo was clean and well maintained with useful info posted on the door of places to go, distances. Rocky on the front desk was super friendly and helpful and when I had a problem with my internet he persevered with fixing the problem which turned out to be quite technical and time consuming. Once fixed the internet was very fast. The pool is huge and clean, perfect for a dip after a long hot day out at the markets and a big hit with kids. Would recommend staying here , especially suitable for families with children
Stayed 2 nights in Oct 2017

4/10 Poor

robert, london

Disliked: Cleanliness, property conditions & facilities
Not good
When we booked the room it said there was a charge of 500 thai b ,that went up to 800b when we check in.there was no hot water working,that was sorted out quickly.the boat was under construction and the water slide was not working at the pool,and to top it all off,was my son and I step on some broken glass which was in the pool.
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Beds are as hard as rocks
Beds are hard , no blackout curtains, no wash clothes , cleaning fees are too high for short stays