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Crystal Palace Luxury Hotel

5.0 star property

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Photo gallery for Crystal Palace Luxury Hotel

Exterior
Family Room | In-room safe, desk, blackout drapes, soundproofing
Deluxe Luxury | Living area | LCD TV
2 outdoor pools, a rooftop pool
2 restaurants, breakfast, lunch, dinner served; Thai cuisine

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Gym
  • Breakfast available

Explore the area

Map
284/68 Moo 5 Pattaya - Naklua Rd., Banglamung, Naklua, Pattaya, Chonburi, 20150
  • Lan Po Naklua Market
    ‪18 min walk‬
  • Sanctuary of Truth
    ‪20 min walk‬
  • Wong Amat Beach
    ‪20 min walk‬
  • Utapao (UTP-Utapao Intl.)
    ‪46 min drive‬

Room options

View all photos for Superior Room

Superior Room | In-room safe, desk, blackout drapes, soundproofing

Superior Room

  • 323 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, blackout drapes, soundproofing

Deluxe Room

  • 431 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, blackout drapes, soundproofing

Family Room

  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

Suite | In-room safe, desk, blackout drapes, soundproofing

Suite

  • 969 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Luxury

Deluxe Luxury | In-room safe, desk, blackout drapes, soundproofing

Deluxe Luxury

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Luxury Room

Luxury Room | In-room safe, desk, blackout drapes, soundproofing

Luxury Room

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Room

In-room safe, desk, blackout drapes, soundproofing

Superior Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Crystal Suite

In-room safe, desk, blackout drapes, soundproofing

Crystal Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Luxury Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Luxury Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Room With Jacuzzi

In-room safe, desk, blackout drapes, soundproofing

Luxury Room With Jacuzzi

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

In-room safe, desk, blackout drapes, soundproofing

Family Room

  • Sleeps 2
  • 2 Double Beds and 1 King Bed

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About this property

Crystal Palace Luxury Hotel

5-star hotel in North Pattaya
This smoke-free hotel features 2 restaurants, 2 outdoor pools, and 2 poolside bars. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli. Change of towels is available on request.
Crystal Palace Luxury Hotel offers 390 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Pattaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include massages.
Crystal Palace Luxury Hotel features 2 outdoor swimming pools, a fitness center, and a children's pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 538 square feet (50 square meters) include conference space. This luxury hotel also offers spa services, a terrace, and a picnic area. Complimentary secured self parking is available on site.

Crystal Palace Luxury Hotel is a smoke-free property.

A hosted evening meal is available for a surcharge daily (reservations required).
Outhayan Pleangkao - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: THB 300 to 800 for adults and THB 250 to 600 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 2 restaurants
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of THB 2,000; reservation required
  • Snack bar/deli

Restaurants on site

  • Outhayan Pleangkao

Things to do

  • 2 outdoor pools
  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Gym
  • Rooftop pool
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 538 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Massage
  • Treatment room

Accessibility

  • Elevator
  • Tile flooring in room

More

  • 5 buildings
  • 7 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 500.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 300 to 800 for adults, and THB 250 to 600 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 500.0 per night
  • Hosted evening meal: THB 2000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Crystal Palace Hotel Pattaya
Crystal Palace Pattaya

Crystal Palace Luxury Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 10 out of 39 reviews
Rating 8 - Good. 13 out of 39 reviews
Rating 6 - Okay. 6 out of 39 reviews
Rating 4 - Poor. 5 out of 39 reviews
Rating 2 - Terrible. 5 out of 39 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sreejith

Disliked: Cleanliness, staff & service, property conditions & facilities
Diring check in they infored the room is not available in the Chrystal palace luxury hotel and they provided room is Cyrstal palace std hotel And service was very bad Cleanliness inside room was also worst Bed sheet and pillow covers are very old even we have dought that is washed or not Some what we managed by using our stuff Bath room also found very dirty ... As they not provide the room as per my booking, we need to request refund .
Stayed 1 night in Mar 2024

4/10 Poor

HIDETO

Traveled with group
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing.
Stayed 4 nights in Apr 2023

8/10 Good

Charudatt

Stayed 1 night in Apr 2023

10/10 Excellent

Carl-Gustav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in Feb 2023

8/10 Good

BENZ

Stayed 1 night in Feb 2023

10/10 Excellent

Peter

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

2/10 Terrible

Tom, Bangkok

Disliked: Property conditions & facilities, room comfort
loudsy tourist
loudsy tourist guest when comming the room. Room not protect voice from outside, you can herd loud voice from outside.
Stayed 2 nights in Mar 2018

6/10 Okay

John, Australia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nothing close to warrant price
From the outside it looks great and initially you are well received. However, shortly after entering my room and doing a customary look around (which includes a look under the bed). I noticed that most things are just swept under the bed. Any other request for the room including and extra pillow came with a considerable charge.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel about 15 minutes to the beach
Everything in this hotel was excellent apart from some of the hotel rude staff. This was my 4th stay and I would definitely recommend it to anyone

6/10 Okay

Abu Bakarr, London

Liked: Cleanliness
Disliked: Staff & service, room comfort
poor wifi
The hotel is good families not for business trip. The wifi is very poor. If you intend to be on a working holiday and you rely on Internet connection. This hotel is not for you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new clean
Rooms were good,staff helpful, manager made us feel unwelcome due to the way she was overseeing everything.

8/10 Good

Tap, United States

Liked: Cleanliness, property conditions & facilities, room comfort
Ok area good place for the family
Good environment very nice pool in Naklua out of the way of the busy pattaya area but close enough if you choose to venture that area . Close to Santuary of Truth , mini siam and one the best hospitals in Thailand .TV has a channel in almost every language

2/10 Terrible

Miluse

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2023

8/10 Good

Walter

Stayed 1 night in Feb 2023

2/10 Terrible

SILAPORN

Traveled with family
Disliked: Cleanliness
ห้องฝุ่นเยอะ พื้นเหนียว ไม่มีสลิปเปอร์ ใต้ผ้าห่มมีเศษทราย ดิน ห้องอาบน้ำไม่มีที่กั้นน้ำออก อาหารไม่ร้อน
Stayed 1 night in Jan 2023

8/10 Good

Theodor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich und meine Freundin waren sehr zufrieden 😊 Dieses Hotel kann ich bestens empfehlen! Dankeschön 🙏

4/10 Poor

Martin Wallentin

Stayed 17 nights in Nov 2022

10/10 Excellent

Johannes

Liked: Staff & service, amenities, property conditions & facilities
Heel vriedelijk en netjes correct ontvagen
Stayed 3 nights in Nov 2022

8/10 Good

??

10/10 Excellent

Samornsri

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
ภาพรวมบรรยากาศดี พนักงานต้อนรับเป็นกันเอง สะอาด ปลอดภัย ส่วนเรื่องที่ต้องปรับปรุง คือ ที่จอดรถค่ะ, และตู้เย็น(มีปัญหา-ไม่เย็น)ค่ะ
Stayed 2 nights in Jul 2022