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Heeton Concept Hotel Pattaya by Compass Hospitality

4.0 star property

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Photo gallery for Heeton Concept Hotel Pattaya by Compass Hospitality

Outdoor pool, pool umbrellas, sun loungers
Property entrance
Premier Room, Balcony | Minibar, in-room safe, desk, blackout drapes
Lobby sitting area
Superior Double Room, Balcony | Minibar, in-room safe, desk, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
484 Moo 10, Pattaya Second Road Soi 15, Pattaya, Chonburi, 20150
  • Pattaya Beach
    ‪6 min walk‬
  • Central Pattaya
    ‪12 min walk‬
  • Walking Street
    ‪13 min walk‬
  • Utapao (UTP-Utapao Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, Balcony

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Double Room, Balcony

Family Double Room, Balcony | Minibar, in-room safe, desk, blackout drapes

Family Double Room, Balcony

  • City view
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony | Minibar, in-room safe, desk, blackout drapes

Superior Double Room, Balcony

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Balcony

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room, Balcony

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, Balcony

Premier Room, Balcony | Minibar, in-room safe, desk, blackout drapes

Premier Room, Balcony

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Balcony, Bunk Bed

Family Room, Balcony, Bunk Bed | Minibar, in-room safe, desk, blackout drapes

Family Room, Balcony, Bunk Bed

  • 603 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room, Balcony

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Corner Suite

Minibar, in-room safe, desk, blackout drapes

Corner Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Suite

Minibar, in-room safe, desk, blackout drapes

Family Suite

  • Sleeps 2
  • 1 Twin Bunk Bed and 1 Queen Bed

View all photos for Deluxe King Room

Minibar, in-room safe, desk, blackout drapes

Deluxe King Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior King Room

Minibar, in-room safe, desk, blackout drapes

Superior King Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Friends & Family Room

Minibar, in-room safe, desk, blackout drapes

Friends & Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

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About this property

Heeton Concept Hotel Pattaya by Compass Hospitality

4-star hotel in Central Pattaya
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Heeton Concept Hotel Pattaya by Compass Hospitality offers 247 accommodations with minibars and safes. Rooms open to balconies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Pattaya hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Heeton Concept Hotel Pattaya by Compass Hospitality provides an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a complimentary children's club, tour/ticket assistance, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Heeton Concept Hotel Pattaya by Compass Hospitality has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
H Cafe - This café serves breakfast, lunch, and dinner.
Rays Place - Onsite pub.
24-hour room service is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 299 for adults and THB 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • H Cafe
  • Rays Place

Things to do

  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
All guests must show a valid passport. This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of THB 500 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 800.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 299 for adults and THB 150 for children
  • Pet fee: THB 500 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: THB 800.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number yes

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Mercure Hotel Pattaya
Mercure Pattaya
Pattaya Mercure
Accor Hotel Pattaya
Mercure Pattaya Hotel
Mercure Pattaya
Mercure Hotel Pattaya

Heeton Concept Hotel Pattaya by Compass Hospitality Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 159 out of 510 reviews
Rating 8 - Good. 226 out of 510 reviews
Rating 6 - Okay. 80 out of 510 reviews
Rating 4 - Poor. 34 out of 510 reviews
Rating 2 - Terrible. 11 out of 510 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Guntram Herbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. The hotel seems a bit older and you can hear guests returning to their rooms at night. Otherwise everything fine.
Stayed 2 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2025

10/10 Excellent

sean

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect new year stay
From check in to checkout the hotel did not disappoint, I had stayed there when it was a Mecure and not a lot has changed. Special mention had to go to house keeping. Although the hotel is a little tired now the place is spotless and this is down to the hard work of the unsung hero’s
Stayed 7 nights in Dec 2024

4/10 Poor

Campbell

Liked: Cleanliness, staff & service
Stayed 8 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great hotel . Pool view with balcony is the best side as u get the sun as well
Stayed 1 night in Dec 2024

10/10 Excellent

Omar

Liked: Staff & service
Property has roaches and other insects
Stayed 1 night in Dec 2024

4/10 Poor

Kiera

Disliked: Staff & service, property conditions & facilities
The hotel has a lot of potential but I wouldn’t stay here again as far as the rooms go. The room was dark and humid and needs upgrading. There were no robes or bath slippers in the closets as advertised and the hot water only lasted about 30 seconds in the shower. The staff was not very friendly and in fact when I reported the issue with the hot water, the guy who came to check it, touched it and winced at me as if I was making it up. The toilet in the bathroom leaked. There was water leaking outside on the balcony from some of the pipes. But on a positive note, the bed was extremely comfortable and the pool area was nice as well.
Stayed 3 nights in Dec 2024

10/10 Excellent

AHMED

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

Ercan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2024

8/10 Good

Torben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2024

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Nov 2024

10/10 Excellent

Armando

Stayed 4 nights in Nov 2024

6/10 Okay

Donald B.

Stayed 6 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jin Wai Davy

Stayed 4 nights in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Great! Pool
Stayed 1 night in Nov 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel great
Stayed 8 nights in Nov 2024

10/10 Excellent

Mohammad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel and the staff are more than wonderful, especially the reception I took two rooms number 326/324 and the rooms were very nice overlooking the pool. thank you
Stayed 2 nights in Nov 2024

10/10 Excellent

Tatiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Heeton the majority of our trip in 2 different rooms and liked the corner unit very much. We’d like to highlight the wide variety of breakfast options (definitely worth the price) and a large pool area we enjoyed. Most importantly, hotel has a convenient location from Walking Street, the beach and the boat landing. There are plenty of food places and souvenirs shops as well.
Stayed 5 nights in Oct 2024

10/10 Excellent

Diego

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the money
Stayed 11 nights in Oct 2024

10/10 Excellent

Antonio, Queens Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hotels main asset is its staff and Heeton's staff are exceptional. To name a few, Pocky, Pond, Jan and the charismatic doorman Lucky all made my stay a pleasant experience. Highly recommend the hotel and the location to all.
Stayed 7 nights in Sep 2024

8/10 Good

JEFFREY

Liked: Staff & service
Get what you pay for!
Very good value. Excellent pool. Beds are very hard and uncomfortable. Air conditioner leaked water every night all over floor, but no big deal. One night power went out. Bugs get into room sometimes and end up with bug bites. But for the money you pay it is a good value and a great location!
Stayed 16 nights in Aug 2024

8/10 Good

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location and has very friendly staff.
Stayed 18 nights in Aug 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything GREAT 😊 thank you 🙏
Stayed 3 nights in Jul 2024