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Mercure Pattaya Ocean Resort

4.0 star property

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Photo gallery for Mercure Pattaya Ocean Resort

2 outdoor pools, pool umbrellas, sun loungers
Property amenity
Restaurant
Beach/ocean view
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
463/100 Moo 9, Nongprue, Banglamung, Pattaya, Chonburi, 20150
  • Pattaya Beach Road
    ‪3 min walk‬
  • Terminal 21 Pattaya
    ‪6 min walk‬
  • Walking Street
    ‪4 min drive‬
  • Utapao (UTP-Utapao Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, Ocean View

  • Ocean view
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Superior Room, 1 King Bed

  • Resort view
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View | In-room safe, desk, soundproofing, iron/ironing board

Suite, 1 King Bed, Ocean View

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, Multiple Beds

In-room safe, desk, soundproofing, iron/ironing board

Family Suite, Multiple Beds

  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Twin Beds, Ocean View

Deluxe Twin Room, 2 Twin Beds, Ocean View | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room, 2 Twin Beds, Ocean View

  • Ocean view
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | In-room safe, desk, soundproofing, iron/ironing board

Superior Twin Room, 2 Twin Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Twin Beds

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About this property

Mercure Pattaya Ocean Resort

4-star hotel in Central Pattaya
2 outdoor pools, free water park access, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a complimentary children's club, and 24-hour room service. Housekeeping is available on request.
Mercure Pattaya Ocean Resort offers 210 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. LCD televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Pattaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mercure Pattaya Ocean Resort features 2 outdoor swimming pools, a complimentary water park, and a children's pool. The hotel offers a restaurant and a snack bar/deli. Business-related amenities at this 4-star property consist of a business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This family-friendly hotel also offers a terrace, a complimentary children's club, and multilingual staff. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Mercure Pattaya Ocean Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11:00 AM.
Mercure Pattaya Ocean Resort has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: THB 494 for adults and THB 247 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park
  • Playground
  • Rock climbing

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 16 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of THB 500 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: THB 1000.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 494 for adults and THB 247 for children
  • Pet fee: THB 500 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Mercure Ocean
Mercure Ocean Resort
Mercure Pattaya Ocean
Mercure Pattaya Ocean Resort

Mercure Pattaya Ocean Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 391 out of 1001 reviews
Rating 8 - Good. 401 out of 1001 reviews
Rating 6 - Okay. 142 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Frode, OSLO

Traveled with partner
Liked: Cleanliness, staff & service
Hotel is avarage standard, Shower did not work any good, the water pressure was so low that it tok for to take a shower. There was also a BIG unsecure situation with elevators. One situation the elevator droped down 4 stores with people inside. Scary situation. Dinning at the restaurant was a really bad experience. I order rosted salmon and i can't understand how it is possible to destroy fish like they did in that kitchen. It seems to me it was a frozen fish they put in micro and 1 min on the grill. The fish was so dry that it was not possible to eat. It was also expencive.
Stayed 14 nights in Jan 2025

10/10 Excellent

Adrian

Stayed 3 nights in Jan 2025

10/10 Excellent

Moti

Liked: Cleanliness, staff & service, property conditions & facilities
Propery need maintaince its old carpet , floor and tile was old .
Stayed 1 night in Dec 2024

10/10 Excellent

Mark, Hurstville

Liked: Cleanliness, staff & service, property conditions & facilities
Very good would choose to stay again when Pattaya
Stayed 3 nights in Jan 2025

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

John, Crestview

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained facility and rooms. Friendly staff. Room was exceptional making it a super value. And having 7/11 within minutes made it very convenient.
Stayed 4 nights in Dec 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very pleasant stay
Stayed 9 nights in Dec 2024

8/10 Good

Vicky

Stayed 2 nights in Dec 2024

8/10 Good

Adam

Stayed 5 nights in Dec 2024

6/10 Okay

Adam

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

Vue

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

HENRY, Victorville

Stayed 7 nights in Nov 2024

10/10 Excellent

Derek

Amazing place, amazing breakfast, amazing service. Worth every penny.
Stayed 1 night in Dec 2024

10/10 Excellent

Derek

Thos hotel is exceptional, the service, rooms, different breakfast daily. I booked another hotel to save money. I looked in the other hotels room, turned around amd came back here to Mercure.
Stayed 3 nights in Dec 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 7 nights in Nov 2024

10/10 Excellent

Derek

Everything was fabulous
Stayed 3 nights in Nov 2024

8/10 Good

Carl

Stayed 3 nights in Nov 2024

6/10 Okay

James, Pittsburgh

Traveled with partner
The area around and throughout the main floor are well done, landscaped and well decorated. The floors are hot and the cleanliness of the rooms could be greatly improved. Again, if you want wash cloths look elsewhere. Also only a half shower door and a weird see through shower window on the opposite side with a blind for mildew to grow on.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you price the included breakfast and kiddie water park at international rates the hotel room itself is almost free. Great value!! Clean happy place. If you have young kids the waterpark is fantastic. Even for adults. Right right there so no need taxis etc. On the map the hotel looks a bit set back from the beach but it's like 100 feet further than the Holiday Inn (which is also great but no water park and when I booked was twice the price of Mercure). Proximity to beach and to Walking street is not an issue. Family friendly. If no kids and have the money then Hilton is your place. Pls spend a bit extra and don't stay at Ibis.
Stayed 2 nights in Nov 2024

8/10 Good

Swee Hing

Stayed 4 nights in Nov 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was the best buffet and so much varieties every think hot and delicious servings of fresh fruits and hot drinks