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Ostal Pau Université - Sure Hotel Collection by Best Western

2.5 star property

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Photo gallery for Ostal Pau Université - Sure Hotel Collection by Best Western

Family Room, Multiple Beds, Non Smoking (Shower Only) | Individually decorated, individually furnished, desk, laptop workspace
Daily buffet breakfast (EUR 9.90 per person)
Reception
Exterior
Daily buffet breakfast (EUR 9.90 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Parking included
  • Breakfast available
  • Free WiFi

Explore the area

Map
38 Rue Ronsard, Pau, Pyrenees Atlantiques, 64000
  • Casino Tranchant Pau
    ‪3 min drive‬
  • Palais de Sports de Pau
    ‪4 min drive‬
  • Zenith de Pau
    ‪4 min drive‬
  • Pau (PUF-Pau - Pyrenees)
    ‪15 min drive‬

Room options

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Comfort Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking (Shower Only)

Family Room, Multiple Beds, Non Smoking (Shower Only) | Individually decorated, individually furnished, desk, laptop workspace

Family Room, Multiple Beds, Non Smoking (Shower Only)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking, Ground Floor

Family Room, Multiple Beds, Non Smoking, Ground Floor | Individually decorated, individually furnished, desk, laptop workspace

Family Room, Multiple Beds, Non Smoking, Ground Floor

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Comfort Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Ground Floor

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking, Ground Floor

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Ground Floor (Twin bed on request)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Ground Floor (Twin bed on request)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Connecting Rooms

Individually decorated, individually furnished, desk, laptop workspace

Family Room, Multiple Beds, Non Smoking, Connecting Rooms

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

Ostal Pau Université - Sure Hotel Collection by Best Western

Pau hotel connected to a shopping center in Le Hameau
Along with a restaurant, this smoke-free hotel has express check-in and express check-out. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite.
Ostal Pau Université - Sure Hotel Collection by Best Western offers 40 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. These individually decorated and furnished accommodations include desk chairs. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations and hair dryers. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Wireless Internet access is complimentary. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site. Guests can use the health club at a partner property.

Ostal Pau Université - Sure Hotel Collection by Best Western is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:30 AM and 10:00 AM.
Ostal Pau Université - Sure Hotel Collection by Best Western has a restaurant on site.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; EUR 9.90 for adults and EUR 5.90 for children
  • A restaurant

Things to do

  • Bicycle rentals
  • Shopping mall

Family friendly

  • Highchair
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
The front desk hours vary at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 6.00 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.0 per day
Cribs (infant beds) are available for EUR 6.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.13 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.90 for adults and EUR 5.90 for children
  • Pet fee: EUR 6.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)
  • Crib (infant bed) fee: EUR 6.0 per day
  • Rollaway bed fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

l'Hôtel Hotel Pau
l'Hôtel Pau

Ostal Pau Université - Sure Hotel Collection by Best Western Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 81 out of 253 reviews
Rating 8 - Good. 132 out of 253 reviews
Rating 6 - Okay. 34 out of 253 reviews
Rating 4 - Poor. 6 out of 253 reviews
Rating 2 - Terrible. 0 out of 253 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Clément

Stayed 1 night in Jul 2024

10/10 Excellent

Phoebe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Personnel accueillant et bienveillant. Le service est au top, l’hôtel est bien situé. Chambre au top tout comme le reste de l'hôtel.
Stayed 1 night in Jun 2024

6/10 Okay

CHRISTOPHE

Stayed 1 night in Jun 2024

8/10 Good

Annabel

Stayed 3 nights in Oct 2023

10/10 Excellent

Adeline

Stayed 2 nights in Sep 2023

10/10 Excellent

Eric J.

Stayed 1 night in Sep 2023

10/10 Excellent

Birgitta

Stayed 1 night in Sep 2023

10/10 Excellent

Bradley, Houston

Stayed 1 night in Jun 2023

8/10 Good

Elisabeth

Stayed 2 nights in May 2023

10/10 Excellent

Pierre-olivier

Stayed 1 night in May 2023

10/10 Excellent

Imen

Stayed 1 night in May 2023

10/10 Excellent

Filipe

Stayed 1 night in May 2023

10/10 Excellent

Yann

Stayed 4 nights in Apr 2023

10/10 Excellent

Marie Noëlle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix.
Personnel agréable.Petit dejeuner très bon.( le dimanche un riz au lait maison top!!) Bonne adresse.Juste un lit 2 personnes que j'aimerais plus grand.
Stayed 2 nights in Mar 2023

10/10 Excellent

landry

Stayed 1 night in Mar 2023

8/10 Good

HELENE

Stayed 1 night in Mar 2023

10/10 Excellent

Catherine

Stayed 1 night in Feb 2023

10/10 Excellent

Ludivine

Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple and inexpensive. It has a free car park and the bus into Pau centre is 5mins walk
Stayed 2 nights in Jul 2019

8/10 Good

James

Liked: Cleanliness, staff & service
Money saver.
Average motel at a reasonable price. Good for a one night stay.
Stayed 1 night in Jul 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2019

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
This was an overnight stay en-route to the Pyrenees. The room was very nice and had air con, it also had tea and coffee making facilities. Parking was free, which is a plus these days. There is a Mexican restaurant next to the hotel, we ate there and the food was good. We would definitely use this hotel again.
Stayed 1 night in Jun 2017

6/10 Okay

Alan, Pamproux

Liked: Cleanliness, staff & service, room comfort
Did the job ,yes would go back
A one night stop uncomplicated park up walk to nearby shops and restaurants good sleep up and away

10/10 Excellent

David, Cumnock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good basic hotel
Nice hotel, cheap and cheerful. Handy for the town centre.

8/10 Good

Lynette, Alicante, Spain

Liked: Cleanliness, property conditions & facilities, room comfort
Covenient in Pau
The reception opening hours were shown but the access was not available at the time stated. The Hotel was hard to find, being behind a Mexican restaurant but the privacy turn out to be an advantage. I was able to get a nice quiet peaceful nights rest. Breakfast was enjoyable. The hotel gives a new level to travel accommodation.