Hôtel Villa Navarre

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hôtel Villa Navarre

Front of property
Terrace/patio
Couples treatment rooms, sauna, steam room, Turkish bath
SUITE FOR 2 – DOUBLE OR TWIN  | Premium bedding, minibar, in-room safe, desk
Couples treatment rooms, sauna, steam room, Turkish bath

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Pet friendly
  • Spa
  • Gym

Explore the area

Map
59, avenue Trespoey, Pau, Pyrénées Atlantiques, 64000
  • Stade Nautique
    ‪13 min walk‬
  • Beaumont Park
    ‪15 min walk‬
  • Palais Beaumont
    ‪2 min drive‬
  • Pau (PUF-Pau - Pyrenees)
    ‪22 min drive‬

Room options

Deluxe Double Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Premium Double Room

  • Sleeps 3
  • 1 Double Bed

Suite

  • Sleeps 3
  • 1 Double Bed

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About this property

Hôtel Villa Navarre

5-star hotel in Pau-Sud
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Hôtel Villa Navarre offers 30 accommodations with iPod docking stations and minibars. Beds feature premium bedding. Flat-screen televisions come with premium digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Pau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Villa Navarre has 1 treatment room. Services include Swedish massages, facials, and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Hôtel Villa Navarre features an indoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 700 square feet (65 square meters) include conference space. This luxury hotel also offers a fitness center, spa services, and a library. Onsite self parking is complimentary.

Hôtel Villa Navarre is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Maison Ruffet - Overlooking the garden, this fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Late night fare is available from room service (during limited hours).

Languages

English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 22 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Maison Ruffet

Things to do

  • 18-hole adjacent golf course
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 700 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Couples treatment rooms
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Built in 1865
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 15 to September 23:
  • Bar/Lounge
  • Dining venue(s)
  • Meeting facilities
The following facilities are closed on Monday, Wednesday, Thursday, Friday, and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 39.0 per night
Cribs (infant beds) are available for EUR 15 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.78 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22.00 for adults and EUR 10.00 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per night
  • Rollaway bed fee: EUR 39.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Villa Navarre
Villa Navarre Hotel
Villa Navarre Hotel Pau
Villa Navarre Pau
Mercure Hotel Navarre
Hôtel Villa Navarre Pau
Hôtel Villa Navarre Pau
Hôtel Villa Navarre Hotel
Hôtel Villa Navarre Hotel Pau

Hôtel Villa Navarre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 84 out of 161 reviews" "
Rating 8 - Good. 53 out of 161 reviews" "
Rating 6 - Okay. 10 out of 161 reviews" "
Rating 4 - Poor. 9 out of 161 reviews" "
Rating 2 - Terrible. 5 out of 161 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anton

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, beautiful view. Restaurant was very good experience.
Stayed 2 nights in Oct 2024

4/10 Poor

Gillian

Traveled with pets, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This is an amazing looking property, that allegedly has 5 stars, however I would rate it as a 2 star. Reception desk was unmanned for 15 minutes at check in, then he arrived harassed, With little command of English. The room was large but tired, the bed was huge but uncomfortable with springs poking my back. The restaurant was full and couldn’t accommodate us and after travelling 1,000km from Spain we were not impressed. People in the room above us were partying until 3am. ( not the hotels fault but didn’t help) However they did provide a dog bowl for our family pooch in the room.
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Stayed 1 night in Aug 2024

10/10 Excellent

Cindy

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Boris, Sao Paulo

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay , lovely hotel and service, even sharing the hotel with team lidl treck from the tour
Stayed 1 night in Jul 2024

8/10 Good

Gilbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I don't know who awards the stars but this hotel despite its many good attributes has nothing close to 5 stars by intertnational standards: Despite the hefty room rate: misleading.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Power sockets are near the floor. To use them one had to crawl about under a table. Pity as otherwise everything was wonderful.
Stayed 2 nights in May 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Hotel Villa Navarre
We had a lovely stay at this hotel whilst visiting Pau. Highly recommend their restaurant and the views are stunning, across the town to the Pyrennes. Short drive or few km walk into main town
Stayed 2 nights in Dec 2022

2/10 Terrible

Carlos

Stayed 1 night in Jun 2022

10/10 Excellent

John, Medina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb staff who were able to accommodate all our needs. That included finding a way to allow us to stay two additional nights in our fantastic room even though the hotel was full. The food and service in restaurant was outstanding.
Stayed 1 night in Nov 2021

10/10 Excellent

Desmond Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff, very good restaurant
Stayed 1 night in Oct 2021

6/10 Okay

Les

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Disappointing for a 5 Star Hotel
The hotel looks lovely but for a 5 star hotel it desperately needs care and attention. The handle of our door came off cracks all over the room and main stairway. The room staff were poor (sugar not refilled, dirty glasses not taken away, soap not in the bathroom when we arrived. Only small things but it’s a 5 star hotel costing over £200 a night). Cannot complain about the front of house staff they’re lovely.
Stayed 5 nights in Jul 2020

10/10 Excellent

Steve/julia, Bath UK

Liked: Cleanliness, staff & service
Beautiful Spacious Chateau - stunning views across to the pyranees Helpful friendly staff and a really nice evening meal Overall a very enjoyable stay in a wonderful location
Stayed 1 night in Jul 2020

10/10 Excellent

Tomoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good get away
Great ambience, calm and good health spa. The room may need a slight modernisation but great service and atmosphere
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is great. But the room was very hot without air conditioning. After I opened the patio door, it was fine. But, it would be nice to have air conditioner.
Stayed 3 nights in Dec 2019

10/10 Excellent

john

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful and welcoming chateau.
This was a beautiful hotel. The service was wonderful, as was the views and the grounds. We had dinner at the hotel the first night and it was very good. The hotel is walk-able to shopping areas. (About 20-30 minutes.) I would definitely stay here again.
Stayed 2 nights in Sep 2019

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Chateau
Beautiful chateau nestled in a quiet part of town on a large estate. Staff were friendly, helpful and spoke good English as well. Would definitely come back.
Stayed 1 night in Jul 2019

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant and friendly
Lovely villa that was turned into a beautiful small hotel with elegant decor away from busy old town and beach. Helpful and friendly staff. Spacious rooms. Wonderful breakfast. Large public living room with fireplace.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Stayed 2 nights in May 2019

10/10 Excellent

Not Provided

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful historic property and a young staff tres agreeable.
Stayed 1 night in Apr 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Classy place, but in need of a bit of a makeover
Excellent bedrooms, the spa was disappointing - small pool and poorly signed with no one manning the reception desk. Public rooms were tired and lacked atmosphere, not helped by the lack of residents using them.
Stayed 1 night in Dec 2018