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Family Room, Multiple Beds, Connecting Rooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Chalet, 1 Queen Bed (Kauri)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Chalet, 1 King Bed (Rimu)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Tawa Treehut)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

In addition to an outdoor pool, Grand Mercure Puka Park Resort provides an outdoor tennis court, a spa tub, and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Complimentary self parking and valet parking are available on site.

Grand Mercure Puka Park Resort is a smoke-free property.

  • Organic food
  • Number of outdoor pools - 1
  • Water dispenser
  • Number of hot tubs - 1
  • Locally-owned & organized tours & activities
  • Fitness facilities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • Front desk (limited hours)
  • Business center
  • Vegan menu options available
  • Vegetarian menu options available
  • Free self parking
  • Dry cleaning/laundry service
  • No single-use plastic soda bottles
  • Free valet parking
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • Wheelchair accessible
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Concierge services
  • Snack bar/deli
  • Outdoor tennis courts - 1
  • Total number of rooms - 48
  • Number of floors - 1
  • Number of buildings/towers - 1
  • Tennis on site
  • Number of bars/lounges - 1
  • Tours/ticket assistance
  • Year Built - 1988
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Smoke-free property
  • Safe-deposit box at front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Banquet hall
  • Laundry facilities
  • Vegetarian breakfast available
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds
  • DVD player

Room Amenities

Grand Mercure Puka Park Resort offers 48 accommodations with DVD players and safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 20-inch LCD televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Ceiling fan
  • Desk
  • In-room climate control (air conditioning)
  • Cookware, dishware, and utensils
  • DVD player
  • Shower only
  • Satellite TV service
  • Free WiFi
  • LCD TV
  • TV size: 20
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • In-room climate control (heating)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Change of towels (on request)
  • Change of bed sheets (on request)

Parking

Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.

Miha Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Bicycle rentals on site
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Health or beauty spa nearby
  • Scuba diving nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for full breakfast: approximately NZD 35 per person
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at anytime

Check-in time starts at 3:00 PM

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitization practices of any association

Staffed front desk

LGBTQ friendly

Smoke detector

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 7:30 AM

Front desk closes daily at 9:00 PM

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available through room service

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Grand Mercure Puka
  • Grand Mercure Puka Park
  • Grand Mercure Puka Park Pauanui
  • Grand Mercure Puka Park Resort
  • Grand Mercure Puka Park Resort Pauanui
  • Grand Puka Park Resort
  • Mercure Puka Park
  • Mercure Puka Park Resort
  • Puka Park Resort
  • Puka Resort
  • Grand Mercure Puka Park Hotel Pauanui
  • Grand Mercure Puka Park Resort Pauanui, New Zealand
  • Grand Mercure Puka Park Resort Pauanui New Zealand
  • Mercure Puka Park Pauanui
  • Grand Mercure Puka Park Resort Hotel
  • Grand Mercure Puka Park Resort Pauanui
  • Grand Mercure Puka Park Resort Hotel Pauanui

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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