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Grand Mercure Puka Park Resort

4.0 star property

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Breakfast, lunch, dinner served; alfresco dining
Chalet, 1 King Bed (Rimu) | In-room safe, desk, iron/ironing board, free cribs/infant beds
Property amenity
Point of interest
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot Tub
  • Bar
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
42 Mount Avenue, Pauanui Beach, Pauanui, 3546
  • Coromandel Peninsula
    ‪1 min walk‬
  • Pauanui Beach
    ‪11 min walk‬
  • The Lakes Golf Course
    ‪19 min walk‬
  • Whitianga (WTZ-Whitianga Aerodrome)
    ‪64 min drive‬

Room options

View all photos for Chalet, 1 Queen Bed (Kauri)

Chalet, 1 Queen Bed (Kauri) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Chalet, 1 Queen Bed (Kauri)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Tawa Treehut)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed (Tawa Treehut)

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Chalet, 1 King Bed (Rimu)

Chalet, 1 King Bed (Rimu) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Chalet, 1 King Bed (Rimu)

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms | In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds, Connecting Rooms

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

Grand Mercure Puka Park Resort

4-star Pauanui hotel steps from Coromandel Peninsula
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Grand Mercure Puka Park Resort offers 48 accommodations with DVD players and safes. Rooms open to balconies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 20-inch LCD televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Grand Mercure Puka Park Resort provides an outdoor tennis court, a hot tub, and a sauna. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Complimentary self parking and valet parking are available on site.

Grand Mercure Puka Park Resort is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.
Miha Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to 10:30 AM for a fee: NZD 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Miha Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • DVD player
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch LCD TV with satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 35 per person
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Mercure Puka
Grand Mercure Puka Park
Grand Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort
Grand Mercure Puka Park Resort Pauanui
Grand Puka Park Resort
Mercure Puka Park
Mercure Puka Park Resort
Puka Park Resort
Puka Resort
Grand Mercure Puka Park Hotel Pauanui
Grand Mercure Puka Park Resort Pauanui, New Zealand
Grand Mercure Puka Park Resort Pauanui New Zealand
Mercure Puka Park Pauanui
Grand Mercure Puka Park Resort Hotel
Grand Mercure Puka Park Resort Pauanui
Grand Mercure Puka Park Resort Hotel Pauanui

Grand Mercure Puka Park Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 241 out of 378 reviews
Rating 8 - Good. 98 out of 378 reviews
Rating 6 - Okay. 28 out of 378 reviews
Rating 4 - Poor. 11 out of 378 reviews
Rating 2 - Terrible. 0 out of 378 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable clean room set in a beautiful wooded location on a hillside. Lots of birdsong to sit and listen to on the attached deck. Very nice beach within walking distance. on-site restaurant has wonderful setting and ambience, food is good but not great. Pauanui is a little too quiet for my taste... only one road in and out, and only 2 restaurants open in the evening (other than the property), but I wouldn't ding the hotel for that.
Stayed 2 nights in Nov 2024

10/10 Excellent

Judith

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cristian, Santiago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Specially the Staff. Emile was a very good person, even he speaks Spanish. Really great
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Traveled with partner
It’s a little bit of paradise in the bush but only minutes to the beach. The only thing that lets it down is the food, definitely not 5 star food, we were there for 3 nights and our original intention was to have dinner there for all 3 nights, but my dinner was very basic and definitely not a lot of it, was very disappointed, we went out for dinner the remaining 2 nights, plus breakfast again is basic food that you make at home every day!
Stayed 3 nights in Oct 2024

10/10 Excellent

Shirley

Stayed 2 nights in Aug 2024

10/10 Excellent

Kevin, Broadbeach

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding is the only to describe this property . The treetops rooms are all up the steep driveway however staff are only to happy to transfer all guests with the golf cart. The meals in Miah restaurant are international standard
Stayed 1 night in Aug 2024

8/10 Good

Irene

Traveled with family
Liked: Property conditions & facilities
Good for fit and able people
Beautiful area, nice scenery, quiet. The hotel and rooms are lovely and well made but the rooms are up a one-way hill making access to them quite inconvenient. If you have babies or small children, this makes things difficult and less enjoyable. Wouldn't recommend coming to Pauanui in Winter, mostly because there are very few options for food.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful place to stay with great service. I would definitely stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Colleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were wonderful and staff was very welcoming, friendly, and helpful. We would definitely stay again when visiting New Zealand.
Stayed 2 nights in Apr 2024

10/10 Excellent

Karen

Stayed 1 night in Apr 2024

10/10 Excellent

corinne

Stayed 3 nights in Mar 2024

8/10 Good

Rosemary

Stayed 2 nights in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

ANUJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels review
Amazingly, every hotel we stayed at so far has been really wonderful and excellent in hospitality, cleanliness, professional service and staff!
Stayed 1 night in Feb 2024

10/10 Excellent

Paolo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to the beach. Rooms are awesome cabanas nestled into the woods. Really awesome nature around us. Only thing is its an uphill climb to all rooms.They do offer golf cart lifts on request to the rooms and let you take your car upto the to unload luggage. Rooms are spacious and very comfortable with balconies. Restaurant is good could be much better with a little organization. Overall we had a great stay
Stayed 2 nights in Jan 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short
Had a great one night stay. Wish we could have stayed longer.
Stayed 1 night in Jan 2024

10/10 Excellent

Deb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a stunning property. Peaceful, natural, and impeccable staff and service. Located near a beautiful beach, a rewarding hike, and in a very relaxed town. Lovely pool, sauna, and cedar hot tub as well. We loved our stay and will recommend it without reservation!
Stayed 2 nights in Jan 2024

4/10 Poor

Jennifer

Stayed 2 nights in Sep 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room set in gorgeous scenic forests, good restaurant with lovely food.
Stayed 1 night in Aug 2023

8/10 Good

nancy, Beaverton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Reece

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jacqui

Stayed 1 night in May 2023

8/10 Good

Antony

Traveled with family and small children
Liked: Staff & service
Quiet setting. Very limited dinning options, a big drive to anywhere
Stayed 3 nights in Apr 2023

10/10 Excellent

Wayne

Stayed 1 night in Apr 2023