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This Hotel is wonderful. The location is a 10. right where everything is happening. the service is incredible; they even prepare a lunch box for our visit to Austwick that we were picked up so early. The breakfast was very big with mimosas, and a la cart and a great selection of fruits, chesses, charcutiers, yogurts. etc. The rooms are big, decorated with a classic style, from the era, that resembles the old town area. with modern amenities. All the staff incredibly helpful. I cannot be more grateful that our stay in Krakow was fantastic. For me a hotel is a big part of the trip. and this Hotel just put a 10 in our whole experience in Krakow

Excellent location. Everything is within walking distance. It was built in the 14th century, most likely as someone's home. It is a boutique "hotel". The ground floor is a Michelin rated restaurant and the floors above have 1 apartment each. From the outside it looks like you are walking into a restaurant. Very interesting concept. We loved it. Food at the restaurant was amazing. Definitely NOT a tourist trap-like restaurant.

Amazing service, Ewa was lovely and gave us an upgraded room for free! Facilities were clean and close to the Old Town. Couldn’t recommend it more!

Everything about the White Lotus was terrific. Our room was beautiful. We just loved our little balcony. Even the special touches in our room made us feel welcome. We even found more cookies at the little shop on the corner. The staff communicated every detail perfectly for the check-in process. Oh! Don't forget Location Location Location!

Very clear messaging about how to access the hotel and room and the location was great. Right next to the park and just outside the old town. River is close by as well as bus stops to head out of the city towards the salt mines

Amazing is the best way to describe this hotel. It is five star! One of the best hotels we have ever stayed in. The bed is very comfortable- they have thought of every detail. The guest service is friendly and very helpful. The location is perfect. Close to everything.