Klapa Resort

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Klapa Resort

Outdoor pool
View from property
Front of property - evening/night
View from property
In-room safe, desk, blackout drapes, soundproofing

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Laundry
    Laundry

Explore the area

Map
Jl. Raya Uluwatu, Pecatu Indah Resort, New Kuta Beach I, Kuta Selatan, Pecatu, Bali, 80364
  • New Kuta Green Park
    12 min walk
  • New Kuta Golf
    16 min walk
  • Dreamland Beach
    1 min drive
  • Denpasar (DPS-Ngurah Rai Intl.)
    40 min drive

Room options

Studio Twin Room

  • Sleeps 3
  • 2 Twin Beds

Studio Double Room

  • 645 sq ft
  • Sleeps 3
  • 1 King Bed

Studio Golf View Double

  • 645 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

Studio Ocean View Twin Bed

  • Sleeps 2
  • 2 Twin Beds

Studio Golf View Twin

  • Golf view
  • Sleeps 3
  • 2 Twin Beds

Studio Ocean View Double

  • 60 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Klapa Resort

4-star Pecatu hotel close to New Kuta Green Park
Guests of this beach hotel will appreciate convenient onsite amenities such as a steam room and massage/treatment rooms.
Klapa Resort offers 115 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, hair dryers, and toothbrushes and toothpaste.

This Pecatu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Klapa Resort provides an outdoor pool and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This beach hotel also offers a rooftop terrace, a garden, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Klapa Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Klapa Resort has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 150,000 for adults and IDR 150,000 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Billiards/pool table
  • Children's pool
  • Golf
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Direct access to the beach
  • Garden
  • Rooftop terrace

Spa

  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Additional fees apply to children 6-10 years old for breakfast when sharing existing bedding

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 650000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 150000 for adults and IDR 150000 for children
  • Airport shuttle fee: IDR 450000 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: IDR 650000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Klapa Resort Pecatu
Klapa Pecatu
Lexington Klapa Resort
Klapa

Klapa Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 62 out of 184 reviews" "
Rating 8 - Good. 64 out of 184 reviews" "
Rating 6 - Okay. 25 out of 184 reviews" "
Rating 4 - Poor. 20 out of 184 reviews" "
Rating 2 - Terrible. 13 out of 184 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Maisie

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Mitchell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great
Stayed 5 nights in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Brant, Colton

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 8 nights in Mar 2024

4/10 Poor

Sid m

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Soviet/ Chinese style hotel…3 stars at best
I would say this hotel needs a lot of work. As soon as we checked in, the toilet wasn’t working, there was a bag of garbage left by the previous person staying there, They were shampoo and body wash, but no conditioner, overall the place looks like an old Soviet/ Chinese hotel… in no Way, Is This , a four star hotel let alone a five star. The people were great, The hotel next-door, Jumirah is a better option.
Stayed 3 nights in Dec 2023

4/10 Poor

carmen

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't even stay. We went to the restaurant upstairs to have a beer and some food to wait for our room to be ready for check in (after 2pm). Spent 45 minutes and all we got was a beer. Extremely slow service. We were directed to our room and it was a disaster. Smelled terrible!. Mold in the room, dirty...it was really bad. We called our driver and went somewhere else. We did not get out money back, because of the cancellation policy. Still happy to be able to leave and stay at a different and clean place.
Stayed 2 nights in Sep 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect 10/10
Stayed 2 nights in Oct 2023

8/10 Good

Michael

Traveled with family
Liked: Staff & service, room comfort
Great location but the resort needs a little tlc . The staff were helpful and friendly. Located near a beautiful beach but be warned there are lots of stairs to get up and down
Stayed 1 night in Sep 2023

10/10 Excellent

John

Liked: Amenities, property conditions & facilities
Easy access to one of Bali’s best beaches
Stayed 5 nights in Sep 2023

6/10 Okay

Robin

Disliked: Amenities
I've noticed that this hotel needs lots of renovation on their rooms and facilities to compensate for the price their offer. The room is big however you can feel that it is not maintained properly. Breakfast menu were not great either, luckily the view from the rooftop is spectacular. You need to arrange your own transport if you want to stay here as the location is very isolated.

4/10 Poor

Maya

Traveled with partner
Disliked: Property conditions & facilities
It was a pretty clean establishment with a very nice rooftop. The staff were kind as well. We did not have the best stay as it was not how it was advertised and we did not get what we were promised in our reservation. I had reserved a deluxe room with a view. I assume we received the deluxe room but got a view of the parking lot instead of the water. There was also construction going on right next to our room for the entirely of our stay that did not stop. When we asked about when it would be over, they told us it was only for the day we checked in, so we assumed it would be done. Instead it continued and when we brought it up again, they gave us vouchers for anything on the menu (which was very nice). We did try to redeem them for lunch but apparently only counted for very specific dishes. This didn’t matter much. The one aspect that gives the low rating is that we were missing half a door on our balcony but no one told us. Our last night I went to re-lock the door before we went to bed but noticed some air flow behind the curtain. I thought someone had broke into our room. Turns out we just did not have a door and we’re not made aware of this. Overall an ok stay and if we hadn’t run into these issues my review would be much more positive.
Stayed 3 nights in Sep 2023

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel with direct access to the beach.
Stayed 2 nights in Aug 2023

10/10 Excellent

Mary Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms. Great views and easy access to beach. The views are absolutely stunning from the beach club on the grounds!
Stayed 3 nights in Jun 2023

2/10 Terrible

DAVID

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

4/10 Poor

michael

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel looked a nice hotel ten years ago that has fallen under bad times. The cleanliness of the rooms and the common spaces was pool. Mold and stains in every corner, around shower, and the toilet, at each point of contact with the ground. There was constant construction and noise. Prices in the restaurant on the roof were way too high for the venue. I would not recommend this hotel to a friend and will not be returning.
Stayed 2 nights in May 2023

10/10 Excellent

Hector, Stockton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort!
Stayed 2 nights in May 2023

10/10 Excellent

Autumn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing, exceeded my expectations! I will be staying again!
Stayed 2 nights in May 2023

10/10 Excellent

Keith

Stayed 1 night in May 2023

2/10 Terrible

Julie, Helensvale

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely terrible. The staff had no idea what they were doing when we arrived which worked out as a blessing as we went for a walk around the facilities. This place needs a lot of care. It is terribly run down. Mould has taken over everything. The pool was green. The kids pool looked like a swamp with green slim and tiles loosely sitting in the bottom of the pool. The deck was rotten and we went through the timber - they put a rubber mat over it to cover. Couldn’t walk down to the beach as it was too slippery with thick black mould. We went to have lunch but the restaurant was filthy! The hotel smelt bad. We ended up getting our money refunded and we left before we went to the room. This place needs to be shut as it is a major health hazard. Toxic mould everywhere!

8/10 Good

ADRIANA, Buenos Aires

Liked: Cleanliness, staff & service
Lugar muy conveniente, playa excelente, alrededores geniales. Todo muy bien. Falta de mantenimiento en las instalaciones y desayuno carente de variedad.
Stayed 8 nights in Jun 2022

8/10 Good

Jenna

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
5 stars for what...?
The overall experience was bad, mostly due to my constantly having to hunt someone down for something that was either missing or broken. When I first arrived there was now arm water in the bathtub neither was the mini-bar functioning properly. I made the staff aware of this repeatedly without any avail. Later on I discovered the lock to the balcony door was broken, and this was fixed first after several hours. The housekeeping kept taking dirty towels without leaving new ones, and in the pool area which was never too busy, they kept running out of towels to lend to guests. In all a very disappointing stay.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staffs are very nice. However rooms needs a bit of renovating, you can see scratches and cracks in the outdoor area and the bathroom. Overall experience is top notch.
Stayed 2 nights in Jan 2020

8/10 Good

Juris, RIGA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms are large. But if you have door between rooms it can be noisy because of that.
Stayed 10 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I called ahead and there was someone to meet us at midnight. That was good...but I dropped my wallet in the lobby and it was NOT returned. I had to cancel my credit cards etc...It's not a high end resort.
Stayed 3 nights in Dec 2019