Winstar Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Winstar Hotel

Exterior
Desk, free WiFi, bed sheets
Lobby
Interior
Interior

Reviews

6.0 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
Jl. M Ali No.118, Pekanbaru, Riau, 28155
  • Pekan Baru Mall
    9 min walk
  • Ciputra Seraya Mall
    3 min drive
  • Texas Chicken
    4 min walk
  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.)
    25 min drive

Room options

Executive Double Room

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room

  • 226 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Standard Twin Room

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Winstar Hotel

Pekanbaru hotel with 1 restaurants, connected to a shopping center
Along with a restaurant, this hotel has 24-hour room service and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services, and dry cleaning.
Winstar Hotel offers 91 air-conditioned accommodations with slippers and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. This business-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Winstar Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Winstar Hotel has a restaurant on site.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 60,000 for adults and IDR 30,000 for children
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Spa

  • Massage

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 60000 for adults and IDR 30000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

Property is also known as

Winstar Hotel Hotel
Winstar Hotel Pekanbaru
Capital O 1101 Winstar Hotel
Winstar Hotel Hotel Pekanbaru

Winstar Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 1 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

5.0/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

5.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

kevin

Business traveler, Traveled with partner
Just ok
Stayed 1 night in Oct 2021

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room is dirty (the floor, the sheets, the pillow, yellow running water). We booked a room through Expedia for 2 nights stay. Somehow when we arrive at 9pm for check-in, we were told that our reservation was cancelled was cancelled by us at 5pm that day and was not given any explanation,we had no choice but to rebook over the counter at TRIPLE the price we original had to pay. This felt like a scam honestly. Furthermore, for some reason the housekeepers always knocks at around 9am and attempts to enter even though the DO NOT DISTURB sign was clearly flashed. This is extremely disturbing. Overall,I am extremely dissatisfied with the hotel.
Stayed 2 nights in Jul 2019