Grand Hawaii Hotel

3.5 star property

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Photo gallery for Grand Hawaii Hotel

Lobby
Coffee service
Lobby
Exterior
Business Room | In-room safe, desk, rollaway beds, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
jl. Gatot Subroto No. 8, Pekanbaru, 28112
  • Pekan Baru Mall
    ‪3 min walk‬
  • Great Mosque of An-Nur
    ‪11 min walk‬
  • Riau University
    ‪3 min drive‬
  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.)
    ‪21 min drive‬

Room options

Business Single Room

  • 30 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Superior Room Include Breakfast

  • Sleeps 2
  • 1 King Bed

Superior Room, Room Only

  • Sleeps 2
  • 1 King Bed

Business Room Include Breakfast

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Business Room, Room Only

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

About this property

Grand Hawaii Hotel

3.5-star Pekanbaru hotel with restaurant
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, spa services, a business center, and concierge services are onsite.
Grand Hawaii Hotel offers 101 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers spa services, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Grand Hawaii Hotel has designated areas for smoking.

Hawaii - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hawaii

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Massage

More

  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 150000 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: IDR 150000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Grand Hawaii Hotel Pekanbaru
Grand Hawaii Pekanbaru
Grand Hawaii Hotel Hotel
Grand Hawaii Hotel Pekanbaru
Grand Hawaii Hotel Hotel Pekanbaru

Grand Hawaii Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 2 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Helmut, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice,could use some maintenance.
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Could be better
Good location ; mall/supermarket and food is within the vicinity. Room is pretty worn down, visible cracks on the wall however room is clean & tidy. If you are here for work or require wifi access, this part is a huge disappointment, i am in Level 5 and connection is so poor. Breakfast wise, small choices of Indonesian food (rice/noodle/meat) in buffet style nothing more.
Stayed 2 nights in Feb 2018

10/10 Excellent

Nurul Nadhirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and convinience hotel
The hotel was amazing if you choose business room at least. The hotel really was in the middle of Pekan Baru which we can just walk to PKU Mall and Ramayana for shopping. Also, the room was really spacious and the food was really great too. The only thing that they need to improve that is please ensure all room has iron and hair dryer. We have to pay for the iron service instead which take longer time than we thought to get it done. The front desk was really helpful and also on my last day of stay, the heater was not working.
Stayed 2 nights in Sep 2017