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Grand Zuri Pekanbaru

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Zuri Pekanbaru

Executive Deluxe | In-room safe, desk, laptop workspace, blackout drapes
Front of property
Lobby sitting area
Breakfast, lunch, dinner served; international cuisine
Deluxe Room | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

7.6 out of 10

Good

Popular amenities

  • Free airport shuttle
  • Pool
  • Gym
  • Breakfast available
  • Parking included
  • Housekeeping

Explore the area

Map
Jl. Teuku Umar No. 7, Pekanbaru, Riau, 28141
  • Pekan Baru Mall
    1 min walk
  • Great Mosque of An-Nur
    16 min walk
  • Riau Cultural Park
    7 min drive
  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.)
    24 min drive

Room options

View all photos for Superior - A Twin

Superior - A Twin | In-room safe, desk, laptop workspace, blackout drapes

Superior - A Twin

  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Deluxe

Executive Deluxe | In-room safe, desk, laptop workspace, blackout drapes

Executive Deluxe

  • 340 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior - A Double

Superior - A Double | In-room safe, desk, laptop workspace, blackout drapes

Superior - A Double

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room

  • 248 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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Exterior

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includes taxes & fees
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About this property

Grand Zuri Pekanbaru

3.5-star Pekanbaru hotel with 1 restaurants, connected to a shopping center
Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include 24-hour room service, concierge services, and dry cleaning.
Grand Zuri Pekanbaru offers 119 air-conditioned accommodations with safes and complimentary bottled water. This Pekanbaru hotel provides complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide, an outdoor pool, and a fitness center.
The hotel offers a restaurant. Wireless Internet access is complimentary. In addition to an outdoor pool, Grand Zuri Pekanbaru provides a waterslide and a fitness center. 4 meeting rooms are available. A roundtrip airport shuttle is complimentary to guests during limited hours. This Art Deco hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Grand Zuri Pekanbaru has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Cerenti Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 9:00 PM
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 125,000 for adults and IDR 125,000 for children
  • A restaurant

Restaurants on site

  • Cerenti Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • Waterslide

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (37 inch wide door)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 11 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 125000 for adults and IDR 125000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Property is also known as

Grand Zuri Pekanbaru
Grand Zuri Pekanbaru Hotel

Grand Zuri Pekanbaru Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 22 reviews" "
Rating 8 - Good. 13 out of 22 reviews" "
Rating 6 - Okay. 5 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast a lot of variety. The location is also very good next to two big malls in Pekanbaru. In front of mall Pekanbaru usually there are taxis waiting for customers, so transport is very convenient.
Stayed 2 nights in Jan 2019

6/10 Okay

SHUKRI

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff for an ageing hotel
Staff were extremely helpful and used initiative to meet customer's needs The facilities do need some sprucing up
Stayed 1 night in Oct 2018

8/10 Good

Matt

Liked: Cleanliness, staff & service, room comfort
Centrally Located
Stayed 2 nights in Oct 2018

6/10 Okay

ming, australia

Liked: Cleanliness, staff & service, room comfort
Great service and above average amenities
Great service provided by hotel staff. However the daily breakfast time smoking allowed in the Aircon section of the dining room permeates to the whole dining hall. That negates the overall experience.
Stayed 2 nights in Sep 2018

8/10 Good

Dean, Malaysia

Liked: Staff & service, room comfort
At city centre, walking distance to malls
Spacious room with rustic decoration. Breakfast with various selection of local foods however most of foods were repetitive, only main dishes were different each dat. Swimming pool too much chlorine and I had sore eyes for almost 2 days and the smell of chlorine was so strong, still had that smell even after taking shower. Overall, good experience.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable hotel. Not all rooms have external windows -note.
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Okay
Good

6/10 Okay

Febria, Pekanbaru

Please improve your food
Everything is good. But taste of food need to improve

8/10 Good

Abdul Samad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
No hot water for morning shower

10/10 Excellent

Mohamed Hissam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was well taken care of by Hotels.com and the efficient service staff of the Grand Zuri Pku.

6/10 Okay

Michael, Tulsa

Disliked: Property conditions & facilities, room comfort
Acceptable accommodation
Check in was efficient. Rooms were OK for the price. The air conditioning struggled to get the temperature down. No English TV channels working. Breakfast was acceptable.

8/10 Good

Butet, medan

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
I got smoking room.. so uncomfortable
Instead of the smoking floor and room, I really enjoy to stay here

8/10 Good

huszaini

Liked: Staff & service, property conditions & facilities, room comfort
good business hotel
nice 4 star hotel with Indon touch

8/10 Good

febri, pekanbaru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
nice

8/10 Good

riri, pekanbaru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice and good service
very nice and good service

10/10 Excellent

Asatta, Duri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and surely will come back
It was a pleasant stay for sure

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Neatness and comfort is very satisfying and its location is very strategic
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
ペカンバルの昔ながらのホテル
ペカンバルの中心部にある恐らくは過去からの格式のあったホテル。施設は全体的に古いが、よくメンテナンスされているし、部屋も広い。徒歩圏内にバワ市場があったり、モールや食事する場所は周辺にたくさんある。
Stayed 1 night in May 2019

6/10 Okay

mhd

10/10 Excellent

motofumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフの対応は素晴らしい
限りなく満点です。目の前には、たくさんの屋台、ショピングモールの中にスーパーがあります。タクシーもいます。部屋も清潔でした。冷蔵庫もよく冷え、セキュリテイboxも問題なしです。何よりも嬉しかったのは、スタッフの対応が非常に良かったことです。私事の相談も、一時間も費やし、嫌な顔せず解決してもらいました。 　また、プカンバルに行くことがあれば必ず利用させて頂きます。

8/10 Good

Hartono, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand zuri nyaman
Dekat pusat perbelanjaan 2 mall