*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a children's pool, Novotel Pekanbaru provides an outdoor pool and a health club. The hotel offers a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.
Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 10549 square feet (980 square meters) include conference space. This business-friendly hotel also offers spa services, a terrace, and barbecue grills. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking is available on site.
Novotel Pekanbaru has designated areas for smoking.
- Number of outdoor pools - 1
- Elevator
- Locally-owned & organized tours & activities
- Fitness facilities
- Showcase for local artists
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Porter/bellhop
- Vegan menu options available
- Express check-out
- Vegetarian menu options available
- Free self parking
- Bulk dispenser for toiletries
- Dry cleaning/laundry service
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- Biodegradable/compostable straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Conference space size (meters) - 980
- Terrace
- Luggage storage
- Concierge services
- Designated smoking areas
- Total number of rooms - 150
- Number of floors - 15
- Airport transportation (surcharge)
- Barbecue grill(s)
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Conference space
- Meeting rooms
- Year Built - 2015
- Free WiFi
- Vegetable garden
- Health club
- Free wired internet
- Number of coffee shops/cafes - 1
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Area shuttle (surcharge)
- Breakfast available (surcharge)
- Number of restaurants - 1
- Conference space size (feet) - 10549
- Banquet hall
- Laundry facilities
- Vegetarian breakfast available
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Soundproofed rooms
- Laundry facilities
Room Amenities
Novotel Pekanbaru offers 150 air-conditioned accommodations with minibars and safes. LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. This Pekanbaru hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
- Air conditioning
- Television
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free toiletries
- Hair dryer
- In-room safe
- Room service (24 hours)
- Desk
- Soundproofed rooms
- Iron/ironing board (on request)
- Free bottled water
- Satellite TV service
- Free WiFi
- Free wired internet
- TV size: 40
- LED TV
- Rollaway/extra beds (surcharge)
- Towels provided
- Bedsheets provided
- Number of beds 2
- Housekeeping on request
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Buffet breakfasts are available for a surcharge.
Food Exchange - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Molecule Gastro - Onsite bar.
24-hour room service is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible registration desk
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately IDR 108900 per person
- Airport shuttle fee: IDR 100000 per room (one-way)
- Rollaway bed fee: IDR 400000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Grey water recycling system
Humane animal treatment
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Security system
Staffed front desk
Smoke detector
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities onsite
Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 16
Social distancing measures are in place
Contactless check-in is available
No cribs (infant beds) available
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available through room service
Number of children who can stay free - 2
Debit cards
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are available for IDR 400000.0 per night.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.
Contactless check-in is available.
Hotel Names
- Novotel Pekanbaru Opening May 2016 Hotel
- Novotel Pekanbaru Opening May 2016
- Novotel Pekanbaru (opening March 2016)
- Novotel Pekanbaru Hotel
- Novotel Pekanbaru (Opening May 2016)
- Novotel Pekanbaru Hotel
- Novotel Pekanbaru Pekanbaru
- Novotel Pekanbaru Hotel Pekanbaru
Hotel Reviews
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