The Premiere Pekanbaru

3.5 star property

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Photo gallery for The Premiere Pekanbaru

3 restaurants, international cuisine
3 restaurants, international cuisine
Room service - dining
Property amenity
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Room service
  • Laundry

Explore the area

Map
Jl. Jendral Sudirman No. 389, Pekanbaru, Riau, 28116
  • Riau University
    ‪14 min walk‬
  • Great Mosque of An-Nur
    ‪3 min drive‬
  • Pekan Baru Mall
    ‪5 min drive‬
  • Pekanbaru (PKU-Sultan Syarif Qasim II Intl.)
    ‪17 min drive‬

Room options

Superior Double Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

Superior Twin Room

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 Twin Bed

Similar properties

About this property

The Premiere Pekanbaru

3.5-star Pekanbaru hotel close to Riau University
This hotel features 3 restaurants, a bar/lounge, and a sauna. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning. Housekeeping is not available.
The Premiere Pekanbaru offers 168 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Pekanbaru hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers.

Recreational amenities at the hotel include a sauna.
Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Pekanbaru hotel also offers a sauna, multilingual staff, and a garden.

The Premiere Pekanbaru has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
The Cafe - This restaurant specializes in international cuisine. Open 24 hours.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 170,000 for adults and IDR 170,000 for children
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • The Cafe

Things to do

  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Proposal/romance packages

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 170000 for adults and IDR 170000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Premiere Hotel Pekanbaru
Premiere Pekanbaru
Premiere Pekanbaru Hotel
The Premiere Pekanbaru Hotel
The Premiere Pekanbaru Pekanbaru
The Premiere Pekanbaru CHSE Certified
The Premiere Pekanbaru Hotel Pekanbaru

The Premiere Pekanbaru Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 10 out of 26 reviews
Rating 8 - Good. 11 out of 26 reviews
Rating 6 - Okay. 3 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 2 out of 26 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice
Stayed 2 nights in Oct 2024

8/10 Good

Faizal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s good to have a hose-bidet
Stayed 4 nights in Jul 2024

10/10 Excellent

Muhammad Fadli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Gusriana Shinta Dewi

Stayed 7 nights in Jul 2022

10/10 Excellent

Kya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for business travel
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Ramlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for family stay. Good breakfast spread.
Very good breakfast spread. Should try the many eateries along road at rear of hotel esp Gentlemen Cafe. Very friendly and efficient staff. However, check out could have been processed faster. Will definitely stay at Premiere on next visit.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

during booking, have request for NON SMOKING ROOMS but upon check in was told, all NON SMOKING ROOMS ARE NOT AVAILABLE. after complaining, they have managed to provide the rooms BUT regretfully, the rooms were SMOKING rooms and smells still lingers even though the rooms were sprayed with air freshener. VERY DISAPPOINTED.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Average hotel..
Got a room upgrade to executive room due to fully booked rooms. However my other colleague got a twin bed instead of double bed and did not get any upgrade. The bed and pillow quality was definitely do not reflect a 4 star hotel standard. They can also improve the Air Con thermostat's which is very noisy when auto on/off switched. Breakfast is quite good, did not had the time to try executive lounge. Would I go back when travelling to Pekanbaru? I don't think so...
Stayed 1 night in Jul 2018

8/10 Good

Budisanto

Liked: Property conditions & facilities, room comfort
Very little parking slot

10/10 Excellent

Yuh Chien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

Yuh Chien

Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Ahmad Dusuki, malaysia

Liked: Cleanliness, staff & service
nice

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

10/10 Excellent

Rusli

Stayed 2 nights in Dec 2023

8/10 Good

Lars-Ake

Stayed 1 night in Mar 2022

8/10 Good

Klas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Just stayed one night waiting PCR test results. Ok internet, nice bar area even if smoking is allowed. Transfer to airport possible.
Stayed 1 night in Nov 2021

10/10 Excellent

Santi, surabaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel memuaskan
menyenangkan, bagus

8/10 Good

Bram Florensius Tunggal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

RISWAN, Medan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bagus
Pelayanan staff hotel bagus, kamar mandi bersih, cs ramah. Kalau ke Pekanbaru lagi, bisa jadi pilihan untuk menginap kembali.