2/10 Terrible
Liz
Traveled with group
Jul 15, 2025
Disliked: Property conditions & facilities, room comfort
Worst place I have ever stayed
Room 510. Freezing room. no heating. had to get 2 heaters from staff on 2nd night. They have sign asking to open sliding doors when cooking in the middle of winter, so you dont set off smoke alarm. they brought blankets as the rooms only had 2 blankets in 2 bed apartment.TV remote for foxtell only worked if you sat close to TV and pointed it at little box on the side, we did not know this and there was no info about this. staff told us. WI-FI did not work at all & the repair guy said he would come back and fix it next day when we were out, he did not fix it no one at reception after 4 and after hours number says for emergency only, which is why we didnt call on the first night. The booking did not say no heaters and did not say you need to open sliding doors in middle of winter to cook. if we had known this we never would have booked. ....no power point in one of the bathrooms at all. single bedroom had 2 lamps but only one plugged in and no whereto go within reach of the bed. ........... hole in the laundry ceiling............ manhole/ vent cover falling down into kitchen about 2 cm down from ceiling..... tape on the wall next to fridge on plaster peeling off. looks gross. dishwasher leaked onto kitchen floor und under carpet in living area. curtain missing in main deb sm window. gave this full list to staff on leaving.
Liz
Stayed 3 nights in Jul 2025
