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My husband and I had a great stay at Grand Hotel Amina! The staff were so kind and helpful - Lauren was the best with her recommends and guidance! Views were breathtaking and the shuttle was our key to getting around Sorrento and to the ferries. Highly recommend!

The check-in process was completely lacking. I stood outside for over an hour emailing calling and trying to get lit in the door. It says the front office is open, but you have to know how to get in the door. Apparently you have to use the keypad and click on one of the options that was available. But nowhere was that in the directions and the phone number to call the reception area was not taking phone calls and no one ever responded to my emails so I spent almost 2 hours standing outside until other people came along and let me in. Absolutely ridiculous!

It was a great experience for me and my daughter staying at their place..we had a beautiful view and the atmosphere was amazing too..transport was great just walking couple minutes away

The staff was super helpful, I will stay here again.

Staff was good , location was pretty far from everything else

The resort itself was great, however going anywhere was either up or down lots and lots of steps and then the opposite to return. This is not a place for someone who is elderly or has any issues with walking steep steps. I would also mention that the hotel itself does not have a pool but that you can use the sister hotel pool if you want. The staff was excellent though and the hotel was very clean!