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Best Western Lamphey Court Hotel & Spa

4.0 star property

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Photo gallery for Best Western Lamphey Court Hotel & Spa

Lobby
Exterior
Sauna, steam room, body treatments, hot stone massages
Standard Room, 1 Double Bed, Kitchen, Annex Building | Private kitchen | Coffee/tea maker
Deluxe Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service

Explore the area

Map
Lamphey, Tenby, Pembroke, Wales, SA71 5NT
  • Freshwater East Beach
    ‪6 min drive‬
  • Pembroke Castle
    ‪8 min drive‬
  • Carew Castle
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Standard Room, 1 Twin Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Deluxe Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Double Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Studio, 1 Double Bed, Non Smoking

Standard Studio, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Studio, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Annex Building

Family Room, Multiple Beds, Non Smoking, Annex Building | Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Annex Building

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Kitchen, Annex Building

Standard Room, 1 Double Bed, Kitchen, Annex Building | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Kitchen, Annex Building

  • Sleeps 2
  • 1 Double Bed

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About this property

Best Western Lamphey Court Hotel & Spa

4-star Pembroke hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Housekeeping is available once per stay.
Best Western Lamphey Court Hotel & Spa offers 39 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. This Pembroke hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
In addition to a full-service spa, Best Western Lamphey Court Hotel & Spa features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This eco-certified hotel also offers a sauna, a terrace, and a garden. Complimentary self parking is available on site.

Best Western Lamphey Court Hotel & Spa is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Georgian Restaurant - Onsite restaurant.
Conservatory Restaurant - Onsite restaurant. Open daily.
Lounge Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15.95 to 15.95 for adults and GBP 8.95 to 8.95 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Conservatory Restaurant
  • Georgian Restaurant
  • Lounge Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 to 15.95 for adults, and GBP 8.95 to 8.95 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Lamphey
Best Western Lamphey Court
Best Western Lamphey Court Hotel
Best Western Lamphey Court Hotel Pembroke
Best Western Lamphey Court Pembroke
Court Hotel Lamphey
Lamphey
Lamphey Court
Lamphey Court Hotel
Lamphey Hotel
Best Lamphey Court & Pembroke
Best Western Lamphey Court Hotel & Spa Hotel
Best Western Lamphey Court Hotel & Spa Pembroke
Best Western Lamphey Court Hotel & Spa Hotel Pembroke

Best Western Lamphey Court Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 157 out of 401 reviews
Rating 8 - Good. 139 out of 401 reviews
Rating 6 - Okay. 59 out of 401 reviews
Rating 4 - Poor. 29 out of 401 reviews
Rating 2 - Terrible. 17 out of 401 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

Exactly what you expect
Stayed 1 night in Jan 2025

4/10 Poor

Andrew

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
If you want to stay in a room surrounded by scaffolding up a set of stairs then this is the place to stay. My 80 year old mother struggled to use the stairs or locate her room in the dark. This was particularly upsetting after attending a wake and we were given no warning about either the room location or the scaffolding. Definitely not what you might expect from a 5 star hotel or the prices charged. When booking I deliberately opted for breakfast to be included but on arrival was told it was not included. Please be very careful to check of you are expecting breakfast to be included.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Lis

Stayed 1 night in Mar 2025

10/10 Excellent

kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent night stay

Lovely night stay, clean and comfortable. Spa facilities were great
Stayed 1 night in Mar 2025

6/10 Okay

Clifford

Liked: Cleanliness, staff & service

Business trip

Stayed on a business trip in a small double room. The room was dated but ok. They could do with swapping the quilts in the winter to winter quilts as the room was cold even with 2 radiators that seemed to work when they wanted to. Also, to get hot water in the shower you have to run the hot tap in the sink for a couple of minutes, not ideal. Staff though are extremely frendly and wlecoming. I wont be staying again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really lovely weekend

Really nice friendly staff and really nice hotel perfect setting in a small village.
Stayed 2 nights in Jan 2025

10/10 Excellent

Talfan

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall it was a pleasant stay. We stayed on route to the ferry and it’s conveniently placed to access that easily. We used the the Pod Point charger for our electric car over night which was easy to use and worked well. The hotel itself is pretty dated with lots of temporary fixes covering holes/breaks. The part we stayed in was old so the floor above was very noisy when they were walking about as they settled for bed. We also used the pool with the kids on arrival which was nice and they enjoyed it. Unfortunately the dinner was fully booked so we had to get a takeaway. Same with the breakfast as there was no hot breakfast and no kids breakfast price so we gave that a miss and went to Martha’s kitchen which was great for brunch. We also visited Cheeky Chimps soft play to get some energy out of the kids before the ferry which worked well. Overall a good stay and kids enjoyed it.
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Lucy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning hotel in beautiful location!

Beautiful location and hotel- spa was lovely and great food. Would definitely come again.
Stayed 1 night in Jan 2025

6/10 Okay

Emyr

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Pros and cons

Pro's - staff were friendly and helpful. The food in the restaurant was lovely and the breakfast was also lovely. The Spa facilities were clean and very nice. When we asked to change rooms, we were given a new room without any problems. Con's - the rooms are extremely tired and are in desperate need of upgrading. The hot water took ages to warm up in the shower and the bathroom is very tatty. The kids bedroom in the first room were were given had a very damp and musty smell to it so I asked to be moved. The second room was better, but again, is very tired and a bit scruffy. This hotel has so much potential. It's in a stunning location and the food, spa and staff are great. The rooms really let this place down. Definitely not a 4 star hotel and overly priced for the quality of the rooms.
Stayed 1 night in Jan 2025

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New year eve stay for two.

Lovely looking place in a beautiful location. We like to walk and found the walk to Pembroke castle very nice, even though it was a very windy day. The pool and sauna are very nice, unable to get a massage ( fully booked) maybe next time. The lane in and out is not lit and very dark, so walking to the pub was an adventure.maybe some kind of solar lighting would make it a more pedestrian friendly. We enjoyed our stay and would visit again. Lovely place with lovely staff.
Stayed 2 nights in Dec 2024

8/10 Good

Junior

Stayed 1 night in Dec 2024

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Anthony

Lovely stay

A lovely stay and friendly helpful staff. Also used the Spa which was also lovely. Looking forward to coming again
Stayed 1 night in Nov 2024

8/10 Good

Gavin

Stayed 3 nights in Nov 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Spa is great.
Stayed 1 night in Nov 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is conveniently situated near Pembroke and neighbouring towns. Lovely views, the spa and gym a great bonus, breakfast lovely, rooms spacious with modern bathrooms. Dinner, specials and menu varied and lovely. The stately home feel was also nice with well maintained rooms. Most of all the hotel was well run by experienced and super friendly staff. All in all a great stay.
Stayed 5 nights in Oct 2024

8/10 Good

peter

Liked: Cleanliness, staff & service, property conditions & facilities
I only have one major concern, and that is you absolutely have to have access,, to bottled water in a gym especially where there is steam rooms and saunas.. Especially for the elderly, because severe dehydration, can kill...you you dont have an empty bottle with you , or water taken with you,,,.then a small fountain is just not enough...the rest of the stay was great...
Stayed 1 night in Oct 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely just a little tired

Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick, woodburn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in the older building with a nice room but could have benefited from a lift due to the open and narrow stone staircase. It was raining and the stairs were quite slippery. They did not have TV service and the wifi was questionible. The Bishops palace was at the end of the drive and was spectacular. The breakfast buffet was excellent and the dinners were very good.
Stayed 3 nights in Sep 2024

4/10 Poor

Roy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Definitely not 4 star. Every 3 star I’ve stayed at was better by far! I suspect the “4 star” is purely because of the pool. More like a Britannia level hotel so if you want a modicum of sophistication, avoid at all costs. Breakfast was a horrific experience - a poor B&B would have done a better job. On the second morning I elected to go hungry before my coastal hike. I was also woken up at 7am by non-stop footsteps on the creaky floorboards and furniture being moved. Obviously some kind of communal area above my room but no soundproofing or any attempts to minimise noise.
Stayed 2 nights in Oct 2024