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Quality Inn and Conference Centre

2.5 star property

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Photo gallery for Quality Inn and Conference Centre

Indoor pool
Lobby
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board
Indoor pool
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Breakfast included
  • Gym
  • Pet friendly
  • Laundry
$116
includes taxes & fees
Nov 10 - Nov 11

Explore the area

View in a map
900 Pembroke Street E, Pembroke, ON, K8A 3M2
  • Place, Champlain Trail Museum and Pioneer Village
    ‪5 min walk‬
  • Place, Algonquin College Pembroke Campus
    ‪3 min drive‬
  • Place, Pembroke Welcome Centre
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(25 reviews)
  • 364 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(12 reviews)
  • 392 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 King Beds

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Exterior
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4.4 out of 5, Excellent, 1,001 reviews
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About this property

Quality Inn and Conference Centre

Pembroke hotel with coffee shop/cafe
Along with an indoor pool, this smoke-free hotel has a nightclub and a fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a sauna, a conference center, and a coffee shop/cafe are onsite.
Quality Inn and Conference Centre offers 57 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Quality Inn and Conference Centre provides a sauna and a fitness center. The hotel offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 3778 square feet (351 square meters) include a conference center. This business-friendly hotel also offers a nightclub, a library, and a vending machine. Complimentary self parking is available on site.

Quality Inn and Conference Centre is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 7 AM and 1 PM and on weekends between 8 AM and 1 PM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free continental breakfast available 7:00 AM to 1:00 PM on weekdays and 8:00 AM to 1:00 PM on weekends
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Library
  • Nightclub
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (3,778 square feet of space)
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Renovated entire property - June 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Clarion Hotel Pembroke
Clarion Pembroke
Clarion & Conference Pembroke
Clarion Hotel & Conference Centre Hotel
Clarion Hotel & Conference Centre Pembroke
Clarion Hotel & Conference Centre Hotel Pembroke

Reviews

Quality Inn and Conference Centre Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 333 out of 942 reviews
Rating 8 - Good. 318 out of 942 reviews
Rating 6 - Okay. 166 out of 942 reviews
Rating 4 - Poor. 90 out of 942 reviews
Rating 2 - Terrible. 35 out of 942 reviews

Reviews

6/10 Okay

melanie

average place
Stayed 1 night in May 2025

8/10 Good

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last min

All good
Stayed 1 night in Jul 2025

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

John

Stayed 1 night in Jul 2025

8/10 Good

Paolo

Stayed 1 night in Jul 2025

4/10 Poor

Jason

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved a king bed and got a room with two doubles. I went and questioned it and staff first told me it was all they had, then told me they only had one king room left.
Stayed 1 night in Jul 2025

10/10 Excellent

Lynn

Stayed 1 night in Jul 2025

10/10 Excellent

Patricia E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. I enjoyed real dishes and cutlery at the breakfast buffet. Not paper plates and cardboard cutlery. The staff were all very pleasant.
Stayed 2 nights in Jul 2025

10/10 Excellent

Keer

Stayed 1 night in Jul 2025

8/10 Good

Tony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Umair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Chantelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Getaway

We had a wonderful time, staff was amazing, breakfast was wonderful the next morning, pool was clean and refreshing.
Stayed 1 night in Jul 2025

10/10 Excellent

Sopjudy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come back again!
Stayed 1 night in Jul 2025

8/10 Good

Dianne

Traveled with family
Liked: Staff & service

Just okay place

Bed was too soft, air conditioner was very loud. Breakfast was just okay, sausages were not cooked enough, butter so hard couldn't even spread it on the toast. Pool water was clear but dirty bottom in the deep end
Stayed 1 night in Jul 2025

10/10 Excellent

Sue

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location was great, walkable to downtown.
Stayed 1 night in Jul 2025

10/10 Excellent

james

Stayed 2 nights in Jul 2025

6/10 Okay

Cynthia

Traveled with partner
Liked: Staff & service
We could neighbours talking until 2am-they weren’t loud-just thin walls
Stayed 1 night in Jul 2025

8/10 Good

Patricia

Liked: Amenities
Staff very friendly & helpful. Morning staff person was on her own & worked extremely hard to keep refilling the Brkfst food area while working front desk. Not an easy task! Kudos to her pleasant demeanour. Bathroom could have used a towel bar by tub & a hand rail for safety. Bathroom electrical plug not working, hence nite-lite not working. A fan & dimmer switch would have improved circulation & lighting. Brkfst ends at 9? That means I have to get up early while on holiday? Make it 10, who needs 2 hrs to check out? On-line booking should make it more obvious whether being charged U.S. currency or Canadian. Big difference!
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Joan

Traveled with family
Disliked: Amenities, property conditions & facilities
The ownership changed recently and is now a Quality Inn. Needs some major upgrades and cleaning. Disappointed the pool was closed and no restaurant as indicated. Staff did their best to iron out issues.
Stayed 2 nights in Jun 2025

6/10 Okay

Andre

They changed their name without advising me. I spent over 20 minutes looking for the clarion hotel after a long day travelling to find out they are now days inn, the tub had a broken bath plug, they said he did not have anyone to fix it! I am sure the cleaning lady would have noticed all the broken parts in the tub. Not impressed
Stayed 2 nights in Jun 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice large room, cozy bed. Better than expected
Stayed 2 nights in Jun 2025

10/10 Excellent

Calleen

Stayed 2 nights in May 2025

10/10 Excellent

Chantelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean accommodation & friendly staff
Stayed 1 night in May 2025

4/10 Poor

Perry

Disliked: Staff & service
We organized our annual family gathering and dinner at this hotel, months in advance. Staffing levels for the dinner were below minimum (in my opinion) - our dinner was delayed because of the inadequate staffing levels. Not good enough considering there was more than adequate advance notice. We won’t be back next year.
Stayed 1 night in May 2025