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Chachagua Rainforest Hotel & Hot Springs

4.0 star property

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2 outdoor pools, sun loungers
Exterior
Hacienda Cercone | Premium bedding, down comforters, individually decorated, desk
Hacienda Cercone | Terrace/patio
2 outdoor pools, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
San Rafael de Peñas Blancas, Peñas Blancas, Alajuela, 20108
  • Children's Eternal Rainforest
    ‪13 min drive‬
  • Arenal Adventure World
    ‪19 min drive‬
  • Costa Rica Chocolate Tour
    ‪21 min drive‬
  • La Fortuna (FON-Arenal)
    ‪33 min drive‬

Room options

View all photos for Two Bedroom Villa with Plunge Pool

Two Bedroom Villa with Plunge Pool | View from room

Two Bedroom Villa with Plunge Pool

  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Jungle Treehouse

Jungle Treehouse | Premium bedding, down comforters, individually decorated, desk

Jungle Treehouse

  • 1066 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Bungalow

Deluxe Bungalow | Premium bedding, down comforters, individually decorated, desk

Deluxe Bungalow

  • Sleeps 3
  • 1 King Bed

View all photos for Rainforest Bungalow

Rainforest Bungalow | Premium bedding, down comforters, individually decorated, desk

Rainforest Bungalow

  • 646 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Hacienda Cercone

Hacienda Cercone | Premium bedding, down comforters, individually decorated, desk

Hacienda Cercone

  • 6997 sq ft
  • Sleeps 10
  • 1 Double Bunk Bed, 2 Queen Beds, 1 King Bed and 1 Queen Sofa Bed

View all photos for Master Bungalow

Master Bungalow | Premium bedding, down comforters, individually decorated, desk

Master Bungalow

  • 1109 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Chachagua Rainforest Hotel & Hot Springs

4-star Peñas Blancas lodge with bar/lounge
Along with 2 restaurants, this smoke-free lodge has 2 outdoor pools and a bar/lounge. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a poolside bar, a snack bar/deli, and spa services.
Chachagua Rainforest Hotel & Hot Springs offers 26 air-conditioned accommodations, which are accessible via exterior corridors and feature private pools and coffee/tea makers. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 43-inch Smart televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

This Peñas Blancas lodge provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Chachagua Rainforest Hotel & Hot Springs features 2 outdoor swimming pools, a waterslide, and a children's pool. Dining is available at one of the lodge's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the lodge's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This family-friendly lodge also offers spa services, a terrace, and tour/ticket assistance. For a surcharge, the property provides an area shuttle within 200 kilometers and an airport shuttle (available 24 hours). Complimentary uncovered self parking is available on site. A total renovation of this property was completed in October 2023.

Chachagua Rainforest Hotel & Hot Springs is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 6:30 AM and 9:00 AM.
Colibri - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered.
Morpho - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 200 km
  • Free uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Colibri
  • Morpho

Things to do

  • 2 outdoor pools
  • Children's pool
  • Ecotours
  • Farming classes
  • Helicopter/airplane tours
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Living room
  • Private pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • At least 10% of profits reinvested in community and sustainability
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - October 2023
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels
  • Private pool

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heated floor
  • Individual decor
  • Living room
  • Recycling

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 230 per vehicle (one-way, maximum occupancy 6)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Chachagua Rainforest Eco Lodge La Fortuna
Chachagua Rainforest Eco La Fortuna
Chachagua Rainforest Eco Lodge Peñas Blancas
Chachagua Rainforest Eco Peñas Blancas
Lodge Chachagua Rainforest Eco Lodge Peñas Blancas
Peñas Blancas Chachagua Rainforest Eco Lodge Lodge
Lodge Chachagua Rainforest Eco Lodge
Chachagua Rainforest Eco
Chachagua Rainforest Eco
Chachagua Rainforest Eco Lodge
Chachagua Rainforest Hotel Hot Springs
Chachagua Rainforest Hotel & Hot Springs Lodge
Chachagua Rainforest Hotel & Hot Springs Peñas Blancas
Chachagua Rainforest Hotel & Hot Springs Lodge Peñas Blancas

Chachagua Rainforest Hotel & Hot Springs Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 223 out of 277 reviews
Rating 8 - Good. 37 out of 277 reviews
Rating 6 - Okay. 8 out of 277 reviews
Rating 4 - Poor. 6 out of 277 reviews
Rating 2 - Terrible. 3 out of 277 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sheida

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and well kept
Stayed 7 nights in Nov 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was just wonderful. The hot springs are beautiful, the rooms lovely and so clean, the staff was friendly, the restaurant was delicious, and the tour guide, Neny, was just wonderful. She was so enthusiastic and knowledgeable about all the animals we saw. She really enhanced our visit. We had a wonderful time and would highly recommend this place to anyone. It is a paradise!!

6/10 Okay

Paul

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Jonathan A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was an amazing experience for our honeymoon and first time in Costa Rica! Staff is very nice and always available to assist. The grounds are well kept and gorgeous. The pools were fun to play in, or soak at the end a long day of adventures. The slides were a nice touch. We'd love to return.
Stayed 3 nights in Sep 2024

10/10 Excellent

Chavela

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people are very nice and the hotel beautiful
Stayed 3 nights in Aug 2024

10/10 Excellent

Dumayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying at this property and i enjoyed every time i have come here. I recommend anyone looking for peace and quiet in a beautiful rainforest to stay here.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jean-François

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible stay
Superb spot nested in the jungle in Chachagua village. We had an incredible stay. The hotspring pools and slides were the big attraction.
Stayed 5 nights in Jul 2024

10/10 Excellent

Dat Tien

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was away from city center so you really feel like you're staying in the rainsforest which is unique. Staff was friendly and helpful in resolving an issue that Expedia could not.
Stayed 4 nights in Jul 2024

6/10 Okay

Siarhei, Daly City

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
The overall experience was average. The staff is helpful and welcoming. The room was clean and had everything we needed. However, the facilities are showing signs of wear and tear and the seats outside have moist smell due to high humidity.
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a unique experience. The hot springs were a great way to relax after a busy day hiking/adventuring. The staff was overall very good. I can only imagine, it's hard to keep up with this place due to it's location and the ever changing weather in CR. A couple things I noticed. The pool was in disrepair. They seem a little short staffed during breakfast. Overall, though, I highly recommend it. It's a memorable hotel/experience.
Stayed 3 nights in Jun 2024

10/10 Excellent

david, Bonney Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2024

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve just finished 7 wonderful and relaxing days here. First and foremost the staff here are kind, friendly, and accommodating. The campus as a whole is lush and well cared for. There is a never ending variety of birds to see and hear. A group of howler monkeys spend a significant amount of time each day around the wooden viewing bridge. We heard their haunting calls almost every evening and morning. While hard to find we did see a sloth near the same bridge on our first full day here. You truly do feel at the edge of if not in the rainforest. While the facilities are showing some age in a few spots they are aging gracefully. Each cabin is surrounded by tropical plants and feels immediately connected with nature. Early mornings on the porch hammock were wonderful. The hot springs are more warm than hot and felt good after a day of hiking or visiting La Fortuna (25 minute drive away). There is also a natural cold pool with water slide. We enjoyed going back and forth between the refreshing cold pool and the thermal springs. One minor annoyance was the occasional smell of sewage around the outside of the cabins. This must be tough to control in a remote tropical environment. As we expected the rainforest is very wet. It absolutely poured every afternoon. We found this refreshing after the hot and humid morning and early afternoon. In summary our family looks forward to visiting again someday!
Stayed 7 nights in Jun 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful and fun rainforest stay
The hotel, restaurants, and coffee/cocoa tour were all five stars. We were very impressed and would happily come back, this is a wonderful place. Our private pool overlooking the rain forest was particularly amazing, and the kids loved the water slide into the river.
Stayed 2 nights in Jun 2024

10/10 Excellent

Iliana

Stayed 3 nights in Jun 2024

10/10 Excellent

Vsevolod, BARRINGTON

Stayed 1 night in Jun 2024

10/10 Excellent

Kathryn

Stayed 3 nights in Jun 2024

8/10 Good

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the restaurants were excellent! They were extremely helpful, happy and accommodating. The pools were great especially the hot pools. The ambiance and the grounds were beautiful. I would have given it a 5 star, but our room was supposed to have 2 queen beds and instead it had a king. I complained and their solution was to bring in a twin bed.
Stayed 2 nights in Jun 2024

8/10 Good

Ricardo, Los Angeles

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was magnificent! If you have your heart in staying in a rain forest, Chachagua is the place for you. My family loved the sounds of the jungle every night. My boys loved coming across frogs, lizards, or leaf cutter ants. The hotel staff was friendly and helpful. The hotel does not offer much night life you have to create your own. I only dropped a star because we didn’t have hot water for two days but they correct the issue right away. Also my daughter’s bungalow was leaking. I would recommend this place to friend and family.
Stayed 6 nights in Jun 2024

10/10 Excellent

Deanna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this property. Food options were fresh and accommodating if needed. The town was 20 min away if wanted to do excursions or visit little mom and pop stores! Absolutely beautiful. The staff was wonderful! Very polite! Be aware if you don’t like bugs - this is not the place for you haha. Absolutely beautiful grounds! The hot springs pools are warm &. Healing. At least that’s how I felt every time I sat in them. I would highly recommend anyone celebrating a honey moon or just want to get away with friends for a chill vibe ❤️
Stayed 4 nights in May 2024

10/10 Excellent

ramin

Liked: Property conditions & facilities
👍
Stayed 2 nights in May 2024

10/10 Excellent

Ileen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings. Walkable trail and nice wildlife. Very secluded. Nice private pool we had with our stay. Good breakfast. Would come again and my husband said it was the highlight of the trip. Thank you!!
Stayed 3 nights in May 2024

10/10 Excellent

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our three nights stay here. The place is beautiful, surrounded of nature and wildlife. Food was delicious though kind of expensive for locals. I want to let know that staff magnificent service made our stay a WOW experience.
Stayed 2 nights in May 2024

8/10 Good

Gideon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location - but check your room carefully
So, firstly I highly recommend this hotel. It is secluded, with beautiful grounds and friendly staff, and each cabin is very private and well-maintained. It is certainly a wonderful, if rather out-of-the-way, location. If you are looking for something off the beaten path but with all the amenities of a top resort (it's also not cheap, but in my opinion, well worth the money), this will fit the bill. The hot springs are a delight and very peaceful. The restaurants serve very good cuisine. Since there are no other restaurants anywhere near, the only options ar in the hotel, but you won't be disappointed, However, be warned. The checkout process left a really bad taste in our mouths after such a relaxing and wonderful stay. At checkout, they blamed us for breaking a mirror and wanted to charge us $200, stating that they checked the cabins before each guest and the mirror wasn't broken. We noticed the broken mirror after we had been shown to the room, so they asked us why we hadn't reported it. This is the first time that we have been held responsible for reporting defects in the hotel room and charged if we don't report them. In the end, they removed the charge, but the episode left a very bad taste and upset us for being blamed for something we didn't do. Otherwise, I still highly recommend this resort.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was so clean. The rooms were super clean. The beds were very comfortable. The views were amazing. The Hot Springs were awesome definitely would come back to visit.
Stayed 3 nights in May 2024

10/10 Excellent

Grayson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Favorite
Loved this stay. My wife and I travel to Arenal area every year and have been exploring all of the thermal resorts. This is an absolute favorite. Amazing service, the bungalows feel secluded, great menus, fair drink prices, just an all around winner. This will be added to our yearly itinerary.
Stayed 2 nights in Apr 2024