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Quality Inn Umatilla - Hermiston

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn Umatilla - Hermiston

Exterior
Point of interest
Bar (on property)
Lobby
Iron/ironing board, cribs/infant beds, rollaway beds, free WiFi

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • Breakfast included
  • Housekeeping

Explore the area

Map
705 Willamette St, Umatilla, OR, 97882
  • Big River Golf Course
    2 min walk
  • El Rodeo
    1 min walk
  • Pasco Station
    37 min drive
  • Pasco, WA (PSC-Tri-Cities)
    38 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, cribs/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 405 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Golf View

Iron/ironing board, cribs/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Golf View

  • 405 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Iron/ironing board, cribs/infant beds, rollaway beds, free WiFi

Room, 1 Queen Bed

  • 403 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Iron/ironing board, cribs/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Non Smoking

  • 405 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Golf View

  • 405 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Golf View

Iron/ironing board, cribs/infant beds, rollaway beds, free WiFi

Room, 1 King Bed, Non Smoking, Golf View

  • 405 sq ft
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Iron/ironing board, cribs/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 405 sq ft
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
Jan 21 - Jan 22
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About this property

Quality Inn Umatilla - Hermiston

Umatilla hotel steps from Big River Golf Course
A golf course, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free beach shuttle. Additionally, coffee/tea in a common area, a seasonal outdoor pool, and a business center are onsite.
Quality Inn Umatilla - Hermiston offers 67 air-conditioned accommodations, which are accessible via exterior corridors and feature tablet computers and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This Umatilla hotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. In addition to a seasonal outdoor pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a golf course, Quality Inn Umatilla - Hermiston features a fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and 4 meeting rooms. Guests can enjoy a complimentary breakfast each morning. This family-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Quality Inn Umatilla - Hermiston is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Golf
  • Golf caddies
  • Golf carts
  • Gym
  • Hunting
  • Mini golf
  • Pro golf shop
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with cable channels
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from June to September
Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Quality Inn Umatilla
Quality Umatilla
Quality Inn
Quality Inn Umatilla Hermiston
Quality Inn Umatilla - Hermiston Hotel
Quality Inn Umatilla - Hermiston Umatilla
Quality Inn Umatilla - Hermiston Hotel Umatilla

Quality Inn Umatilla - Hermiston Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 144 out of 509 reviews" "
Rating 8 - Good. 196 out of 509 reviews" "
Rating 6 - Okay. 98 out of 509 reviews" "
Rating 4 - Poor. 45 out of 509 reviews" "
Rating 2 - Terrible. 26 out of 509 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laurel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was big and the bed was comfortable! The only thing I didn’t like was the bathroom counter - VERY small and had no room for curling irons and incidentals. Other than that, it was great! We will stay there again!
Stayed 1 night in Oct 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Light bulbs burnt out and sliding glass door that dis not lock and did not have appropriate bar to lock it
Stayed 2 nights in Oct 2024

10/10 Excellent

Laurel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large, comfortable room! Pleasantry surprised! There was a “restaurant on premises” advertised which does not exist!
Stayed 2 nights in Oct 2024

2/10 Terrible

Brannon

Disliked: Cleanliness, staff & service, property conditions & facilities
I already have a claim disputing the charge. I did not stay here due to how bad the room smelled. They did nothing to help except give me some spray and said I’m out of luck. The room was one of the worst smells I’ve ever experienced, a straight tuna smell that did not help with trying to air the room out and spray it.
Stayed 2 nights in Sep 2024

6/10 Okay

Gary

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Property needs up dating what work was done was very unprofessional
Stayed 1 night in Sep 2024

10/10 Excellent

patric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice
Stayed 1 night in Sep 2024

10/10 Excellent

Nathaniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Very peaceful, relaxing views.
Stayed 1 night in Sep 2024

10/10 Excellent

randy

Stayed 1 night in Aug 2024

4/10 Poor

Leslie

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
$160 for a run down, no amenities hotel.
I chose this hotel for the amenities. However, after checking in we found out the the restaurant/ lounge was closed. No where was that posted, either at the hotel or on the website. I also wasnt informed about times for breakfast, pool, laundry. Nothing was told to me at check in. The coffee shop a few block away was also closed. We had to go into Hermiston for food/ coffee. We would have made reservations at a different hotel IN Hermiston had the employees here been transparent about everything being closed. The room it self was blah. Hard beds, the sliding door to outside was Very difficult to open. The ac remote didn't work correctly with the room unit. The TV was another puzzle to figure out how to use. So we couldnt watch TV. The pool area had no shade. 100° in direct sun. The hallway carpet looked like it had water damage. The bathroom looked wrecked from years of patch repairs. The building next door was very dilapidated and was boarded up so great neighborhood, not. All around we were very disappointed with this run down hotel. Cost $160! Worth maybe $95.
Stayed 1 night in Aug 2024

8/10 Good

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The breakfast was very disappointing.
Stayed 3 nights in Jul 2024

8/10 Good

Fred

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room and quiet. Continental breakfast was limited and uninspiring.
Stayed 1 night in Jul 2024

6/10 Okay

Julie

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Pretty average rooms. The golf view is nice. Breakfast was kind of cold at 7 am. Everything was clean. The girl at the front desk was great! I wish I caught her name because she even helped me with a question when 2 other employees ignored me standing at the desk. I booked this property specifically because it had a lounge so my spouse and I could enjoy a relaxing weekend away where he could golf and we could have drinks without having to drive. The lounge was closed the whole time we were there. The housekeeping staff came into our room on day 1, took the trash out, made only 1 bed, and left. They say they only do housekeeping every 3rd day unless requested so maybe they made a mistake and left? Then on check-out day (checkout is 11 am), we had packed our bags the night before and put a do not disturb sign on our door so that we could sleep as much as possible before making a several-hour drive home, and housekeeping knocked on the door at 9:40 am waking us all up. Overall the stay was just ok... I stay at 2-star hotels frequently and I don't expect a bunch of frills and amenities but this was just blah.
Stayed 3 nights in Jul 2024

6/10 Okay

Brendon

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not very clean, smells of cheap Walmart perfume. Carpets are dirty, shower nozzle wouldn’t turn on correctly- making the morning shower hot, then cold. Shady people living there, and not sure if these are mosquito bites… or bed bug nibbles.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness
Great staff. Very accomodating
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have always have great experiences with my stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Holly Connor

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2024

6/10 Okay

John

Stayed 2 nights in Jun 2024

10/10 Excellent

Nancy

Stayed 1 night in Jul 2024

6/10 Okay

Carol A

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Actually check in was pleasant. Check out was not so much. She was abrupt, unsmiling and just unpleasant for a front of the line employee.
Stayed 1 night in Jun 2024

4/10 Poor

Tiffany

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024