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El hotel no estaba muy nuevo pero estaba bien ubicado

Sanctoo villas is beautiful accommodation and the people there are wonderful. We stayed for three nights in total and stayed in the “llama room”. I’m not sure what classification of room this is as it’s not actually what we booked. Word of caution. We booked a family suite and included the ages of the children in the booking (6 and 9) and were charged as such. When we arrived the suite has one bed and we were expected to sleep in one bed with the four of us. There was a sofa they offered to put a sheet onto at an extra charge but this wasn’t suitable. We paid to upgrade our room in the end but this would have been a real problem if that wasn’t available. Other than that, the zoo is great, the pool is lovely and the grounds are beautiful and well kept. The lemur apartments were a real treat. They are in the zoo so you are right in with exotic birds, lemurs and a wallaby. A real treat (be prepared for an 0600 wake up call though from the animals. This room specifically) The chef is awesome. The food was beautiful. Everything we ate was of high quality and there are a good few children’s options. The serving and reception staff are a credit to the hotel and our girls loved talking with them. It’s billed as a 5 star hotel and there are some minor bits that stop that. Can’t charge to room, they do a 3for2 beer offer, we ordered two but didn’t see the offer and they didn’t make us aware charging for 2 with no third. In room drinks average etc.

Our stay was amazing. The staff were 100% attentive 100% of the time. Prooerty needs slight updating & food could be better. Still highly recommended & I would return if I was back in Ubud.

It was very clean. The staff are very warm and welcoming. The food is amazing. Its very quiet and not too far from anything.

Great villa. Kind and wonderful staff. 100% recommend

The Radiance villas is simply fantastic, The room was perfect and the down stairs area is wonderful, the staff are extremely friendly and very kind. I would absolutely recommend staying here. 😇

All the staff were so helpful, especially Oki who looked for a spare caron box for my rattan bags :) If i were to come back to Bali again, i will stay here at Nau and never go out anymore until I have to come back home.