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Okay, the curtains weren't closing properly

1

The pictures

The air conditioning in our room didn’t work so they transferred us to another room, only to find out the air conditioning didn’t work in that room either. Their maintenance staff weren’t available on site to fix the issue and they didn’t have any other rooms available. Finally the hotel was unwilling to discount our stay despite the issues. Although staff were apologetic, we were very disappointed with how much we paid for this room and for what they offered to us in exchange. Definitely not worth the money!!!!

Room was clean and ready each day that we returned. Staff friendly.

All good. Breakfast included in our plan was very convenient.

I had a wonderful experience at CR7 Pestana in Lisbon. The staff was excellent—friendly, professional, and always ready to help —which made my stay comfortable and enjoyable. The facilities were outstanding, and the hotel offered a tasteful, convenient place to eat. The location was exceptional, right in the middle of everything and perfectly situated for exploring Lisbon’s main attractions, restaurants, shops, and vibrant atmosphere. It was incredibly convenient to get around and enjoy the best the city has to offer. Overall, CR7 Pestana is a fantastic choice for anyone looking for excellent service, beautiful facilities, comfort, and an outstanding location in Lisbon. I would definitely recommend it and would happily stay here again!

Room was not ready at the appointed check in time and they seemed to have lost our reservation. They had to switch us to another room after more than an hour delay.