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Shap Wells Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shap Wells Hotel

Reception
View from property
BBQ/picnic area
Property grounds
Property grounds

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Room service
  • Laundry

Explore the area

Map
Shap, Cumbria, Penrith, England, CA10 3QU
  • Yorkshire Dales National Park
    ‪8 min drive‬
  • Ullswater
    ‪24 min drive‬
  • Lowther Castle and Gardens
    ‪28 min drive‬

Room options

View all photos for Basic Single Room

Desk, laptop workspace, free WiFi, bed sheets

Basic Single Room

  • 84 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Traditional Triple Room, 1 Bedroom, Garden View

Traditional Triple Room, 1 Bedroom, Garden View | Desk, laptop workspace, free WiFi, bed sheets

Traditional Triple Room, 1 Bedroom, Garden View

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View | Desk, laptop workspace, free WiFi, bed sheets

Traditional Quadruple Room, 1 Bedroom, Accessible, Garden View

  • 172 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Traditional Double Room, 1 Bedroom, Garden View

Traditional Double Room, 1 Bedroom, Garden View | Desk, laptop workspace, free WiFi, bed sheets

Traditional Double Room, 1 Bedroom, Garden View

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Traditional Twin Room, 1 Bedroom, Garden View

Traditional Twin Room, 1 Bedroom, Garden View | Desk, laptop workspace, free WiFi, bed sheets

Traditional Twin Room, 1 Bedroom, Garden View

  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

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The price is $91
per night
$109 total
includes taxes & fees
Feb 6 - Feb 7
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About this property

Shap Wells Hotel

3-star Penrith hotel with restaurant
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Shap Wells Hotel offers 100 accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a library, and a vending machine. Complimentary self parking is available on site.

Shap Wells Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Shap Wells Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.50 for adults and GBP 7 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 10.0 per stay

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 7.00 for children
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Shap Wells Hotel Hotel
Shap Wells Hotel Penrith
Shap Wells Hotel Hotel Penrith
Hotel Shap
Shap Wells
Shap Wells Hotel Penrith
Shap Wells Penrith

Shap Wells Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 172 out of 457 reviews" "
Rating 8 - Good. 180 out of 457 reviews" "
Rating 6 - Okay. 80 out of 457 reviews" "
Rating 4 - Poor. 16 out of 457 reviews" "
Rating 2 - Terrible. 9 out of 457 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wenn man Old englisch style mag . Dann einfach zu empfehlen.
Stayed 1 night in Oct 2024

10/10 Excellent

Alagu

Traveled with family
Quaint hotel - I felt was like a film Set from a bygone era .. hotel built 1833, great staff / Attentive / quiet and wilderness around Rooms small but had all needed in Restaurant large and quality of food good ! Happy to come back
Stayed 2 nights in Oct 2024

8/10 Good

Andrew

Stayed 1 night in Oct 2024

10/10 Excellent

Joyce

Traveled with partner
Liked: Amenities
We have stayed at Shap Wells many times, this visit proved as good as previous ones. We had a nice comfortable room and a very good evening meal, the following morning we had a very good breakfast. Before leaving we walked along the stream to see the red squirrels and they didn't disappoint, several were running around. Shap Wells has a great location, comfortable rooms, good food and friendly staff.
Stayed 1 night in Oct 2024

6/10 Okay

Sam

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Traveled with partner
Liked: Property conditions & facilities
This hotel is a hidden gem
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Bed comfortable,room nice,staff wonderful facilities very good all in all a lovely relaxing stay.our one slight complaint when we were dining in the window seats we noticed a large amount of spiders webs on the inside of the windows,(just needs a feather duster for 5mins every now and then)
Stayed 2 nights in Oct 2024

10/10 Excellent

kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Loved the stay , dog friendly , beautiful setting, great food !!!
Stayed 1 night in Sep 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities
the place was lovely and the staff especially Hannah were great although stretched to their limits, we had to wait a long time to be served at the bar. Food in the restaurant wasn't good but our feedback was dealt with swiftly and to our satisfaction. Loved the area to see the red squirrels who came out in abundance, so lovely to see them.
Stayed 1 night in Sep 2024

10/10 Excellent

E T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival the staff where lovely,room was nice.Breakfast was something to die for (all you can eat full English).Wiuld happily stay here again.
Stayed 1 night in Sep 2024

8/10 Good

john

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Sep 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall it was a good and enjoyable stay. However the only downside was the slowness of service at the evening meal.
Stayed 1 night in Sep 2024

10/10 Excellent

annie

Traveled with family
Liked: Cleanliness, staff & service, amenities
What a lovely peaceful place and the staff were so lovely lovely stay and value for money
Stayed 1 night in Sep 2024

8/10 Good

Ian

Business traveler
Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

JD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Lovely location. Stayed in accessible room 94. Very good access. Very comfortable. Staff brilliant and helpful. Breakfast very good. Would highly recommend.
Stayed 1 night in Sep 2024

8/10 Good

Felicity

Liked: Amenities
Interesting
Stayed 1 night in Sep 2024

10/10 Excellent

MARGARET

Stayed 1 night in Sep 2024

10/10 Excellent

Ste

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Sep 2024

8/10 Good

Diane

Traveled with partner
Staff very friendly in all departments, food was excellent, both dinner and breakfast. Room although on the small side was adequate, however some areas hadn’t been cleaned to a reasonable standard. The downstairs areas were very clean and had been updated.
Stayed 1 night in Aug 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for a stop over but tired
We stayed for one night. It was pleasant enough. Staff were lovely and the room was adequate but tired. In fact the whole hotel was tired looking but it is a beautiful none the less
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
In the middle of nowhere this busy hotel is managed by limited staff that seem to have great passion for your enjoyment at heart It's a great base to explore the area but transport is essential. Close to the motorway makes it easily accessible and situated in a small woodland keeps it quiet and peaceful The hotel itself is moderate but clean and well presented with good parking although the acees roads to the property are a little narrow and potholey. The restaurant menu is a bit limited but food is good on the hole with a well stocked bar and cosy bar area I would certainly stop again when visiting the area !
Stayed 5 nights in Aug 2024

10/10 Excellent

Peter

Stayed 1 night in Aug 2024

10/10 Excellent

Robert, Kelso

old fashioned but very good indeed.
Stayed 1 night in Aug 2024