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The George Hotel

3.0 star property

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Photo gallery for The George Hotel

2 bars/lounges, lobby lounge
2 bars/lounges, lobby lounge
Exterior
2 bars/lounges, lobby lounge
2 bars/lounges, lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Business services
$172
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
Devonshire St, Penrith, England, CA11 7SU
  • Place, Penrith & Eden Museum
    ‪2 min walk‬
  • Place, St Andrew's Church
    ‪2 min walk‬
  • Place, Penrith Castle
    ‪6 min walk‬
  • Airport, Carlisle (CAX)
    ‪35 min drive‬

Room options

View all photos for Standard Single Room, 1 Twin Bed, Non Smoking

Standard Single Room, 1 Twin Bed, Non Smoking | Desk, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 87 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Desk, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(28 reviews)
  • 120 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Double or Twin Room, 1 Double Bed, Non Smoking

Club Double or Twin Room, 1 Double Bed, Non Smoking | Desk, free WiFi, bed sheets

Club Double or Twin Room, 1 Double Bed, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 130 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room, 1 Double Bed, Non Smoking

Desk, free WiFi, bed sheets

Deluxe Double or Twin Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

The George Hotel

3-star Penrith hotel walkable to Penrith Castle
A restaurant, 2 bars/lounges, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
The George Hotel offers 35 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 3-star property offers access to a business center and 4 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers multilingual staff, concierge services, and a fireplace in the lobby. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

The George Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 9:00 AM.
2 AA Rosette Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Lounge - This lobby lounge serves lunch and light fare. A children's menu is available.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (GBP 3 per stay)
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 8:00 AM to 9:00 AM for a fee: GBP 14.95 for adults and GBP 14.95 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • 2 AA Rosette Restaurant
  • Dappers Bar
  • Lounge

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference space

Accessibility

  • No elevator

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 14.95 for children
  • Uncovered self parking fee: GBP 3 per stay
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Parking height restrictions apply

Property is also known as

George Hotel Penrith
George Hotel Sure Hotel Collection Best Western Penrith
George Hotel Sure Hotel Collection Best Western
George Sure Collection Best Western Penrith
George Sure Collection Best Western
Hotel The George Hotel, Sure Hotel Collection by Best Western
The George Hotel, Sure Hotel Collection by Best Western Penrith
The George Hotel
George Hotel
George Sure Collection Penrith
The George Hotel Hotel
The George Hotel Penrith
The George Hotel Hotel Penrith
The George Hotel Sure Hotel Collection by Best Western

The George Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 221 out of 399 reviews
Rating 8 - Good. 134 out of 399 reviews
Rating 6 - Okay. 29 out of 399 reviews
Rating 4 - Poor. 12 out of 399 reviews
Rating 2 - Terrible. 3 out of 399 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities
Very courteous staff and friendly. Clean and warm room with very comfy beds.Lovely new bathroom.
Stayed 2 nights in Oct 2025

10/10 Excellent

JOANNE

Stayed 1 night in Oct 2025

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2025

10/10 Excellent

Rhun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel right in the middle of Penrith, which is a lovely town. Hotel has parking, which is really useful as it was hard to come by in the town itself when I was there. Special thank you to Petra at reception and the housekeeping team. I had accidentally left a piece of jewellery in my room at checkout. The piece of jewellery in question is very valuable, especially for sentimental reasons. The housekeeping colleague had taken it down to reception for safe keeping, but Petra had gone the extra mile to personally call me to let me know and she had even gone to the post office to post it back to my home address. I can’t tell you how grateful I am for your care and grace. This shows the class of the hotel and its staff, and that you are in incredibly safe and caring hands when you are there. Thank you Petra and thank you George Hotel for a lovely stay.
Stayed 1 night in Oct 2025

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Dominic

Stayed 2 nights in Sep 2025

10/10 Excellent

Stuart

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good lovley relaxing atmosphere food excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Xiaojia

Stayed 1 night in Aug 2025

2/10 Terrible

Tony

Business traveler
Disliked: Cleanliness, staff & service, room comfort

Rubbish

Paid£642 for single room witch had one window looking straight at another window about 6foot away room was never cleaned in the 5 nights I stopped there staff were not very helpful and rude would not stay again being a platinum member would expect better
Stayed 5 nights in Aug 2025

4/10 Poor

Ben

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal stop off going or coming from the highlands

We stayed for one night on our way home from visiting the highlands with our dog , the room was quiet small to stay in , the breakfast was very tasty where you helped yourself to continental style plus you can have a cooked breakfast if required which was included in the stay, staff was friendly and helpful , the location is perfect to have a stroll round Penrith , plenty of places to eat and drink, as this is just off the motorway Penrith is busy with traffic, with the hotel on the road, we thought when we slept you would hear this but you don’t.
Stayed 1 night in Aug 2025

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ca Glasgow

Very enjoyable and handy for shops and transport
Stayed 3 nights in Aug 2025

2/10 Terrible

Lorna

Disliked: Cleanliness, staff & service, property conditions & facilities
This was a very bad experience. When I am off work and wanting to enjoy a bank holiday weekend I do not want to be judged. If I want to wear my tracksuit bottoms and trainers, it is because I am comfortable. Setting aside the cleanliness for now I have to say the experience was very upsetting. When you walk into the bar and get told you have a tag on your back then a comment of P**S Heads when you are leaving. Taking my Dog for a walk, walking through reception saying' Can I give your Dog a biscuit' then referenceing to me, do you want one too? Disgusting and nasty. Going for Breakfast, to be told, you going for hair of the Dog? I know what she wants, a greasy breakfast. It was continuous every time we saw him. I cannot see a bad comment about him which means he singled me out. Is it because I am a tracksuit wearing Lesbian? The George should learn to know their audience! I am an off duty H&S/Food specialist with HR in my DNA. I will reiterate that he singled me out, basically called me a Dog ans us P** heads with tags on our backs! We were also judged from the offset, we will dress how the hell we like, we are paying customers! Let's move onto cleanliness, not good really. Dust and coffee stains on the doors and wall, dirty towels! Kettle with Water left in! A maintenance man sat on a chair constantly outside my room where I didn't feel comfortable talking. A drill left outside which was not being used! A hideout, probably! All in all, do not judge a book by it's cover
Stayed 2 nights in Aug 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small but well equipped. A bit hot at first but cooled off at night.
Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Oluwafemi

Liked: Property conditions & facilities, room comfort

Welcoming, with a major omission

We took a punt with this hotel due to its central location and convenient transport links. We were in town for a wedding, and spent 4 nights. On arrival our initial room on the 3rd floor [no elevators - be warned] was far too pokey for my partner and I. We had two wide suitcases. The hotel reception manager swiftly arranged a suitable alternative in the annexe across the car park. It was a superb replacement, spacious, more modern with comfy beds to boot. Breakfast was delicious. Cold buffet and many hot cooked options. The one major let down. We had no housekeeping whatsoever. No fresh towels, beddings, toilet rolls etc across 4 nights. Very unusual. We got on with it without complaining. It was disappointing considering apart from this aberration, we really enjoyed our stay.
Stayed 4 nights in Aug 2025

6/10 Okay

Simon

Disliked: Staff & service

Not a great hotel; find somewhere else.

Disappointing stay at the George after some high expectations. Our room was tiny and constantly boiling hot and it had a kitchen extractor fan a metre or so away from the window that made a constant noise and made the room smell of fried food. When I complained to reception the guy wasn’t particularly bothered and didn’t offer to move me. Additionally, during breakfast on both mornings of the stay we waited more than 25 minutes to have our breakfast order taken and that was only resolved once I tracked down a member of staff to complain. Overall, not impressed and I won’t be returning. Refuse to stay in rooms 10 to 13 unless you like your room to smell of fried food from the extractor fans.
Stayed 2 nights in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice old hotel.

Lovely old hotel. Nice and clean. If you're any of the upper floors, there's no lift so be prepared to get your steps in. The food in the restaurant was great. The waiter was very attentive and helpful.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming value for money

A characterful Georgian Inn that celebrates Penrith which itself is well worth a visit. Very good value for money . Be aware you have to request room cleaning. Beds comfortable but pillows not! Food very tasty. An excellent awareness of allergies. Overall very good and would stay there again.
Stayed 2 nights in Jul 2025

8/10 Good

Steven

Liked: Cleanliness, room comfort
The stay was good however, there seemed to be a lack of staff during meals in the restaurant, especially when children where eating with us, taking to long.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Stayed 1 night in Jun 2025

8/10 Good

Andrew, York

Traveled with partner, Traveled with family
Liked: Cleanliness
A nice traditional hotel in a very lovely town that has lots of nice shops, cafes, pubs and history. Hotel is in need of some redecoration of rooms, maintenance of building exterior in courtyard but not enough to spoil to the stay. Well worth a visit.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience at the George hotel. Staff really friendly, great checkin and out. Rooms nice, clean & modern. Would recommend and would stay again.
Stayed 1 night in May 2025