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Courtyard Pensacola Downtown

3.0 star property

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Photo gallery for Courtyard Pensacola Downtown

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Lobby
Restaurant
Property amenity
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Hot Tub
  • 24/7 front desk

Explore the area

Map
700 E Chase St, Pensacola, FL, 32502
  • Pensacola Bay Center
    ‪12 min walk‬
  • Historic Pensacola Village
    ‪2 min drive‬
  • Saenger Theatre
    ‪3 min drive‬
  • Pensacola, FL (PNS-Pensacola Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, desk

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, desk

Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(26 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, hypo-allergenic bedding, down comforters, desk

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible) | Terrace/patio

Room, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, hypo-allergenic bedding, down comforters, desk

Room, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About this property

Courtyard Pensacola Downtown

3-star hotel in Southeast Pensacola
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
Courtyard Pensacola Downtown offers 120 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Flat-screen televisions come with premium cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided weekly.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Courtyard Pensacola Downtown provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 2 meeting rooms. Event facilities measuring 900 square feet (81 square meters) include conference space. This business-friendly hotel also offers a garden, coffee/tea in a common area, and laundry facilities. Onsite self parking is complimentary.

Courtyard Pensacola Downtown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Courtyard Cafe - Onsite bistro. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Dial-up internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 4 to 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Courtyard Cafe

Things to do

  • 24-hour gym
  • Books
  • Hot tub
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 900 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height desk (28 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Magnifying mirror
  • Phone accessibility kit
  • Roll-in shower (59 inches wide)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Late check-in subject to availability

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 4.00 to 12.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Hotel Pensacola Downtown
Courtyard Pensacola Downtown
Courtyard Pensacola Downtown Hotel Pensacola
Pensacola Courtyard
Pensacola Marriott
Courtyard Pensacola Downtown Hotel
Courtyard Pensacola Hotel
Courtyard Pensacola Pensacola
Courtyard Pensacola Downtown Hotel
Courtyard Pensacola Downtown Pensacola
Courtyard Pensacola Downtown Hotel Pensacola

Courtyard Pensacola Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 414 out of 675 reviews
Rating 8 - Good. 165 out of 675 reviews
Rating 6 - Okay. 62 out of 675 reviews
Rating 4 - Poor. 21 out of 675 reviews
Rating 2 - Terrible. 13 out of 675 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarina

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Allen

Traveled with group
Liked: Cleanliness, staff & service
Liked location, it was convenient to downtown and to the bridge to the beaches. Like that several good restaurants and bars were within walking distance. Like convenient free parking. Didn’t like the fact the hotel is undergoing renovations. There was no notice on website about the inconvenience of the renovations. Didn’t like the traffic noise. The hotel is located between major highways going and coming from the beach bridge. Didn’t like that the hot tub was dirty and not working. Didn’t like that two of the four cardio machines didn’t work. Didn’t like the fact that breakfast was not included with the hotel room cost. Didn’t like that the toilet flushed completely once out of appropriately every 6 flushes.
Stayed 2 nights in Apr 2025

10/10 Excellent

Wendy, MADISONVILLE

Liked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Mar 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities

Remodeling and still charging full price.

Construction going on and place is in terrible shape. Construction starts at 7 am. Loud and messy at the moment. Phone didn’t work at the front desk or in my room. Should be giving a deep discount to be staying at the moment and let guest know it’s under construction
Stayed 1 night in Mar 2025

10/10 Excellent

kevin

Stayed 5 nights in Mar 2025

10/10 Excellent

Charmaine

Stayed 2 nights in Mar 2025

4/10 Poor

Tina

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
They had with their credit card system, tv didn’t work and wasn’t put together, construction on the same floor in the next room over. If you knew there were construction going on at 7 AM on the floor and the next-door to our room. You shouldn’t have booked that hall, that floor, or that room. They then tried to double charge me when I was leaving.
Stayed 1 night in Mar 2025

2/10 Terrible

Natalie

Stayed 1 night in Mar 2025

8/10 Good

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Mar 2025

6/10 Okay

Travis

Liked: Staff & service
Nice
Stayed 1 night in Feb 2025

6/10 Okay

Lucinda

Liked: Staff & service
Fantastic shower- water pressure, shower products (shampoo, body wash, conditioner)- was fantastic. The construction going on was just too much. Loud, dusty, held up the elevator, closed off amenities from time to time. Microwave didn’t work- maintenance replaced with working one first night. Good convenient location. Staff was friendly.
Stayed 5 nights in Feb 2025

10/10 Excellent

Byron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than some construction around the property, something which Pansacon had no control over, I found the property very adequate, within easy reach of our hotel, and plenty of find restaurants from which to choose.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jerry

Stayed 3 nights in Feb 2025

10/10 Excellent

Elana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every staff member I encountered was excellent. My original reservation was staying until the 16th. They told me there was no issue with me chekcing out on the 15th. I have not rec'd the credit back yet but I assume it will take a few days.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lynn

Traveled with family
Liked: Property conditions & facilities
Had after graduation celebration in lobby. Whole family able to be together. When we tried to print boarding passes someone had left a jam in th printer. Front desk clerk and maintenance man able unjam and we were able to get passes!
Stayed 3 nights in Dec 2024

8/10 Good

Craig, Harahan

Liked: Cleanliness, staff & service, property conditions & facilities
Hot water was out during my stay
Stayed 1 night in Nov 2024

6/10 Okay

Bryan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nothing there was no hot water to take a shower.
Stayed 1 night in Dec 2024

8/10 Good

Geoffrey M

Liked: Cleanliness, staff & service, amenities
very nice but too noisy from renovations . should warn guest ahead of time
Stayed 2 nights in Nov 2024

8/10 Good

Geoffrey M

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Nov 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk very polite. Nice gym. Easy walking to restaurants
Stayed 1 night in Nov 2024

8/10 Good

Martha

Stayed 1 night in Oct 2024

10/10 Excellent

Glen

Stayed 4 nights in Oct 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay, but could be better

My stay was okay. I was able to check-in early before starting my work meetings. My biggest disappointment was that I came back to the hotel after a long day and my room was not cleaned or refreshed.
Stayed 2 nights in Oct 2024