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SureStay Studio by Best Western Pensacola

2.5 star property

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Photo gallery for SureStay Studio by Best Western Pensacola

Seasonal outdoor pool
1 bedroom, desk, laptop workspace, blackout drapes
Lobby
Free daily continental breakfast
Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen) | 1 bedroom, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Kitchen
  • Gym
  • Pet friendly
$86
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
7230 Plantation Road, Pensacola, FL, 32504
  • West Florida Hospital
    ‪2 min drive‬
  • Cordova Mall
    ‪4 min drive‬
  • University of West Florida
    ‪7 min drive‬
  • Pensacola, FL (PNS-Pensacola Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen) | 1 bedroom, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 Twin Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 Twin Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Twin Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 Twin Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen) | 1 bedroom, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen) | 1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

8.8 out of 10
Excellent
(26 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)

8.4 out of 10
Very good
(53 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

SureStay Studio by Best Western Pensacola

Pensacola hotel with in-room kitchens
A 24-hour fitness center, a hot tub, and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and express check-out are onsite. Weekly housekeeping is available.
SureStay Studio by Best Western Pensacola offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations are furnished with twin sofa beds and dining tables. 40-inch flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

This Pensacola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

In addition to a seasonal outdoor pool, SureStay Studio by Best Western Pensacola provides a hot tub and a 24-hour fitness center. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a picnic area, and a fireplace in the lobby. Onsite uncovered self parking is complimentary. Guests can use the outdoor pool at a partner property.

SureStay Studio by Best Western Pensacola is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 8:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 8:30 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (weekly)

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 8 buildings
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Twin sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per accommodation, per night (maximum USD 120.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30.00 per accommodation, per night (maximum USD 120.00 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 0.01 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The seasonal pool will be open from March 01 to October 31
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Mainstay Suites Condo
Mainstay Suites Condo Pensacola
Mainstay Suites Pensacola
Mainstay Suites Hotel Pensacola

Reviews

SureStay Studio by Best Western Pensacola Reviews

8.0

Very Good

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 453 out of 1001 reviews
Rating 8 - Good. 279 out of 1001 reviews
Rating 6 - Okay. 106 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 92 out of 1001 reviews

Reviews

6/10 Okay

Emmanuel

Traveled with family and small children
Liked: Amenities
I didn’t like the the room we had the couches had stains and the floor was soft where it felt like you were going to fall thru..
Stayed 2 nights in Jun 2025

4/10 Poor

Patricia

Business traveler, Traveled with partner
The place was filthy. Breakfast was toast and coffee. Not worth getting up for. It was a non-smoking room but reeked of cigar smoke. The sheets looked like they had not been changed. I would never stay there again.
Stayed 1 night in Jun 2025

6/10 Okay

Randy

Liked: Staff & service, room comfort

Okay

Check-in was quick, however, the first room they gave us smelled of smoke. He moved us to a different room. That being said several hours later, someone was knocking at our door. He had the same key. Apparently the lobby people did not log that they changed rooms on us. Two phone calls after that from the front desk asking who is in the room.
Stayed 1 night in Jun 2025

8/10 Good

James

Liked: Staff & service
Stayed 4 nights in Jun 2025

8/10 Good

Kenesha

Disliked: Cleanliness
Overall a decent stay. Rooms could have been a little cleaner. Tv, mirrors, and drawers were dusty. Also no continental breakfast. Breakfast was cheap ( cereal, toast bread, and yogurt). But would book again if I had too
Stayed 2 nights in Jun 2025

6/10 Okay

Louise

Disliked: Staff & service
Cute little ‘apartments’ road was terrible in and out. Phone didn’t work, internet didn’t work, remote for the tv worked 1/2 the time. Breakfast was horrible. No place to sit and offered nothing good to eat. Was clean and had good amenities. Not able to use the pool or hot tub but looked nice.
Stayed 4 nights in Jun 2025

4/10 Poor

Elaine

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was worn with scuffs on the floor & table. It had a funny smell. I had to go to the desk to get toilet paper because there was none. There was ONE plate, one bowl & forks. NO other dishes or cooking utensils. Overall, it was a pretty grim atmosphere. On the other hand, the AC worked well and it was quiet.
Stayed 1 night in Jun 2025

4/10 Poor

Kadeen

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room layout was good, but what made it a subpar experience was the mold in the vents. It made the whole room smell dank. I couldn't get the smell out due the windows not being able to open. I tried to request another room, but it was fully booked or didn't have the amenities I needed.
Stayed 3 nights in Jun 2025

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was great for the family price was even better
Stayed 1 night in Jun 2025

10/10 Excellent

kseniia

Traveled with group
Liked: Staff & service, room comfort
It was amazing. The hot tub didnt work is the only downfall but we still had an amazing stay
Stayed 1 night in May 2025

8/10 Good

Cristy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and comfy
Stayed 3 nights in Jun 2025

10/10 Excellent

Tasha, Warren

Stayed 1 night in Jun 2025

6/10 Okay

Vivian

Business traveler
Disliked: Cleanliness
The place was good but not clean. I couldn’t walk in the room without socks.They only gave two towels for king size bed instead of 4 towels, the mattress didn’t have mattresses cover.there was only one toilet paper. In the room.
Stayed 2 nights in Jun 2025

8/10 Good

Zach

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
The limited breakfast is my only complaint, all the staff were extremely friendly!
Stayed 5 nights in May 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay

Owners and staff are amazing/ were amazing.. clean rooms comfortable beds. Clean property. I’ll be back !!
Stayed 1 night in Jun 2025

10/10 Excellent

Kim

Stayed 4 nights in Jun 2025

2/10 Terrible

Tonya

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room smelled of smoke. Not a nice area. Floors and room was dirty. Bed on couch had visible dirt and change.
Stayed 1 night in Jun 2025

8/10 Good

Mark

Stayed 2 nights in May 2025

4/10 Poor

chloe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad location. not really near anything. room was dirty.
Stayed 2 nights in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Philly

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Quiet
Stayed 2 nights in May 2025

2/10 Terrible

Allie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Vicky, Albuquerque

Stayed 1 night in May 2025

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in May 2025