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SureStay Studio by Best Western Pensacola

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for SureStay Studio by Best Western Pensacola

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board
Seasonal outdoor pool
Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Hot Tub
  • Pool
  • Gym
  • Pet friendly
  • Breakfast included

Explore the area

Map
7230 Plantation Road, Pensacola, FL, 32504
  • University Town Plaza
    ‪9 min walk‬
  • West Florida Hospital
    ‪3 min drive‬
  • Pensacola State College
    ‪5 min drive‬
  • Pensacola, FL (PNS-Pensacola Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About this property

SureStay Studio by Best Western Pensacola

Pensacola hotel with in-room kitchens
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a spa tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a seasonal outdoor pool, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
SureStay Studio by Best Western Pensacola offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations are furnished with twin sofa beds and dining tables. 40-inch flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

This Pensacola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

In addition to a seasonal outdoor pool, SureStay Studio by Best Western Pensacola provides a spa tub and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a picnic area, and a fireplace in the lobby. Onsite uncovered self parking is complimentary. Guests can use the outdoor pool at a partner property.

SureStay Studio by Best Western Pensacola is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 8 buildings
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Twin sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per accommodation, per night (maximum USD 120.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30.00 per accommodation, per night (maximum USD 120.00 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The seasonal pool will be open from March 01 to October 31
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Mainstay Suites Condo
Mainstay Suites Condo Pensacola
Mainstay Suites Pensacola
Mainstay Suites Hotel Pensacola

SureStay Studio by Best Western Pensacola Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 439 out of 1000 reviews" "
Rating 8 - Good. 313 out of 1000 reviews" "
Rating 6 - Okay. 99 out of 1000 reviews" "
Rating 4 - Poor. 63 out of 1000 reviews" "
Rating 2 - Terrible. 86 out of 1000 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Quiet. Clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I could live there!
It was nice. There was a small issue with two of the lights that would come on by motion sensor during the night if you moved in the bed, but otherwise a wonderful stay!!
Stayed 4 nights in Oct 2024

8/10 Good

Cindy

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Great price and pool area was clean. The room was spacious and we liked the kitchenette. The floors seemed dirty and the breakfast was very limited. The beds were comfortable and the hotel outside seemed well kept. We’d stay there again.
Stayed 3 nights in Oct 2024

4/10 Poor

Teresa

Traveled with pets
Disliked: Amenities
Would not stay at this hotel again. The website stated they may charge a damage deposit but would not discuss waiving. Also, I’ve never had to sign off on so many rules and regulations. After moving suitcase into room, went out to dinner. Once returned I noticed I was getting very stuffy so in checking the pullout couch, there were so many stains, and the mattress was full of mold. In checking the rest of room, noticed air vents were so dusty and bathroom mirror still had toothpaste splatter. On further inspection, the microwave was disgusting. Before staying at this hotel, I would definitely inspect.
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jay got us checked into our room quickly and efficiently. He was welcoming as was the other staff member that was there helping him. The rooms were clean and did not smell. The appliances in the kitchen worked well. We were able to get a room right near the pool. The breakfast was simple but it was good. Would absolutely stay here again!
Stayed 1 night in Sep 2024

8/10 Good

Brian

Stayed 2 nights in Sep 2024

10/10 Excellent

Miranda

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
LOVE it! Spacious and comfortable!
We had the 2 kings suite. The downstairs is kitchen, living room, and king bedroom with a bathroom. All rooms are open to each other. Upstairs is a loft (no door) with another king bed and 2nd bathroom. 3 TVs (1 in each bedroom and 1 in living room). Full kitchen, but limited supplies. We just bought paper plates and plastic utensils. Ice maker in freezer. Dishwasher and soap provided. Pool and hot tub were nice. Animal friendly with plenty of space to walk dog. Beautiful breezeways between buildings keep kids out of parking lot. Note that ALL 2 King bed suites are on 2nd floor because the ceilings are vaulted. Breakfast is nothing to be excited over, just basic items. And the view is the interstate. But we selected this room for the spaciousness and the king beds, so we didn't care about view and breakfast. The floor needs to be mopped, but most everything else was clean.
Stayed 4 nights in Sep 2024

10/10 Excellent

Abigail

Stayed 3 nights in Aug 2024

8/10 Good

Jill

Liked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

ANDREW

Traveled with family
Liked: Staff & service
The staff was very friendly. Early in our stay, our toilet stopped up. I told the front desk and it was fixed in less than an hour. Building is older, but clean.
Stayed 3 nights in Sep 2024

6/10 Okay

jose antonio

.
Stayed 1 night in Sep 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jill

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Natasha

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Natasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed thr stay. It was very clean. We would recommend it to anyone!
Stayed 2 nights in Sep 2024

10/10 Excellent

Lorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had very good experience. I enjoyed my stay
Stayed 2 nights in Sep 2024

2/10 Terrible

Frank, Houston

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place was filthy inside and out. Upon arriving, roaches scurried when we turned the light on and opened the door. Thank God I brought my own sanitizing wipes because what appeared to be blood was on the headboard and sheets. We couldn’t even shower because of the state of the bathroom. Mildew, roaches. We don’t even dare place our luggage on the ground after noticing it Wasn’t mopped and the roaches.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so big. It felt more like an apartment than a hotel. Very clean too!
Stayed 1 night in Sep 2024

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction work very close to the property
Stayed 1 night in Sep 2024

10/10 Excellent

jessica

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
It’s a nice place. The cleanliness could be better especially floors But overall pretty nice and had everything we needed
Stayed 4 nights in Jul 2024

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Katherine

Liked: Staff & service, property conditions & facilities
Loved the room we got very spacious, felt like home . They can do better with the cleaning though
Stayed 1 night in Aug 2024

6/10 Okay

Regina

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Naseem

Stayed 1 night in Jul 2024