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SureStay Studio by Best Western Pensacola

2.5 star property

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Photo gallery for SureStay Studio by Best Western Pensacola

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen) | Desk, laptop workspace, blackout drapes, iron/ironing board
Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen) | Desk, laptop workspace, blackout drapes, iron/ironing board
Seasonal outdoor pool
Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen) | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Hot Tub
  • Pool
  • Gym
  • Pet friendly
  • Breakfast included

Explore the area

Map
7230 Plantation Road, Pensacola, FL, 32504
  • University Town Plaza
    ‪9 min walk‬
  • West Florida Hospital
    ‪3 min drive‬
  • Pensacola State College
    ‪5 min drive‬
  • Pensacola, FL (PNS-Pensacola Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 Twin Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Twin Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Twin Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Twin Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 4
  • 1 King Bed

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About this property

SureStay Studio by Best Western Pensacola

Pensacola hotel with in-room kitchens
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a seasonal outdoor pool, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
SureStay Studio by Best Western Pensacola offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations are furnished with twin sofa beds and dining tables. 40-inch flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

This Pensacola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

In addition to a seasonal outdoor pool, SureStay Studio by Best Western Pensacola provides a hot tub and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a picnic area, and a fireplace in the lobby. Onsite uncovered self parking is complimentary. Guests can use the outdoor pool at a partner property.

SureStay Studio by Best Western Pensacola is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 8 buildings
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Twin sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per accommodation, per night (maximum USD 120.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30.00 per accommodation, per night (maximum USD 120.00 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 0.01 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The seasonal pool will be open from March 01 to October 31
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Mainstay Suites Condo
Mainstay Suites Condo Pensacola
Mainstay Suites Pensacola
Mainstay Suites Hotel Pensacola

SureStay Studio by Best Western Pensacola Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 441 out of 1001 reviews
Rating 8 - Good. 314 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 86 out of 1001 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

GERALDINE

Traveled with family
Liked: Staff & service
The room was spacious, quiet - freeway is nearby but not next to it. The room was well insulated so minimal noise from outside (loud kids) was not bothersome. The room smelled musty though.
Stayed 1 night in Nov 2024

10/10 Excellent

Mayelin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place surprises me. The cleanliness is great. This is perfect for a small family stay together even with kids and pets.
Stayed 1 night in Nov 2024

6/10 Okay

Shelley

Liked: Cleanliness, staff & service
The bed was a little hard for my liking. The furniture was worn and there was no security bar on the inside of the door. For the price, it was OK. I’d probably spend a little more next time and go somewhere else.
Stayed 2 nights in Nov 2024

4/10 Poor

Leondra

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, staff & service
Ok for one night
Stayed 1 night in Nov 2024

6/10 Okay

Taylor

Stayed 2 nights in Oct 2024

10/10 Excellent

Felton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I liked the tile floor instead of carpet. The check in went very smoothly. On the down side, there was no soap or Kleenex or coffee maker in the room .
Stayed 1 night in Nov 2024

8/10 Good

Wade

Great hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Rodneka

Stayed 2 nights in Oct 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 1 night in Oct 2024

10/10 Excellent

Brittany

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful! The pool was so nice and clean. The room we stayed in was spacious, clean, and well stocked. We are greatful for such a great experience and will be coming back!
Stayed 4 nights in Sep 2024

8/10 Good

Marcia

Stayed 1 night in Sep 2024

2/10 Terrible

morris

Stayed 3 nights in Oct 2024

10/10 Excellent

Shamar

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 4 nights in Oct 2024

2/10 Terrible

Kris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Tyler

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Nice, clean, and cheap. Old property in a tucked away area. Great for anyone just staying the night.
Stayed 1 night in Oct 2024

10/10 Excellent

Nina, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Will return
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Quiet. Clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I could live there!
It was nice. There was a small issue with two of the lights that would come on by motion sensor during the night if you moved in the bed, but otherwise a wonderful stay!!
Stayed 4 nights in Oct 2024

8/10 Good

Cindy

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Great price and pool area was clean. The room was spacious and we liked the kitchenette. The floors seemed dirty and the breakfast was very limited. The beds were comfortable and the hotel outside seemed well kept. We’d stay there again.
Stayed 3 nights in Oct 2024

4/10 Poor

Teresa

Traveled with pets
Disliked: Amenities
Would not stay at this hotel again. The website stated they may charge a damage deposit but would not discuss waiving. Also, I’ve never had to sign off on so many rules and regulations. After moving suitcase into room, went out to dinner. Once returned I noticed I was getting very stuffy so in checking the pullout couch, there were so many stains, and the mattress was full of mold. In checking the rest of room, noticed air vents were so dusty and bathroom mirror still had toothpaste splatter. On further inspection, the microwave was disgusting. Before staying at this hotel, I would definitely inspect.
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jay got us checked into our room quickly and efficiently. He was welcoming as was the other staff member that was there helping him. The rooms were clean and did not smell. The appliances in the kitchen worked well. We were able to get a room right near the pool. The breakfast was simple but it was good. Would absolutely stay here again!
Stayed 1 night in Sep 2024

8/10 Good

Brian

Stayed 2 nights in Sep 2024

10/10 Excellent

Miranda

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
LOVE it! Spacious and comfortable!
We had the 2 kings suite. The downstairs is kitchen, living room, and king bedroom with a bathroom. All rooms are open to each other. Upstairs is a loft (no door) with another king bed and 2nd bathroom. 3 TVs (1 in each bedroom and 1 in living room). Full kitchen, but limited supplies. We just bought paper plates and plastic utensils. Ice maker in freezer. Dishwasher and soap provided. Pool and hot tub were nice. Animal friendly with plenty of space to walk dog. Beautiful breezeways between buildings keep kids out of parking lot. Note that ALL 2 King bed suites are on 2nd floor because the ceilings are vaulted. Breakfast is nothing to be excited over, just basic items. And the view is the interstate. But we selected this room for the spaciousness and the king beds, so we didn't care about view and breakfast. The floor needs to be mopped, but most everything else was clean.
Stayed 4 nights in Sep 2024

10/10 Excellent

Abigail

Stayed 3 nights in Aug 2024