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SureStay Studio by Best Western Pensacola

2.5 star property

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Photo gallery for SureStay Studio by Best Western Pensacola

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen) | Private kitchen | Fridge, microwave, oven, stovetop
Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen) | Desk, laptop workspace, blackout drapes, iron/ironing board
Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen) | Desk, laptop workspace, blackout drapes, iron/ironing board
Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen) | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Hot Tub
  • Kitchen
  • Pet friendly
  • Gym

Explore the area

Map
7230 Plantation Road, Pensacola, FL, 32504
  • West Florida Hospital
    ‪2 min drive‬
  • Cordova Mall
    ‪4 min drive‬
  • University of West Florida
    ‪7 min drive‬
  • Pensacola, FL (PNS-Pensacola Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen) | Private kitchen | Fridge, microwave, oven, stovetop

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 Twin Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Twin Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Twin Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

Fridge, microwave, oven, stovetop

Suite, 1 Twin Bed, Accessible, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 6
  • 1 Twin Bed

View all photos for Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (with Sofabed, Full Kitchen)

  • Sleeps 4
  • 1 King Bed

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About this property

SureStay Studio by Best Western Pensacola

Pensacola hotel with in-room kitchens
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a seasonal outdoor pool, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
SureStay Studio by Best Western Pensacola offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations are furnished with twin sofa beds and dining tables. 40-inch flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

This Pensacola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

In addition to a seasonal outdoor pool, SureStay Studio by Best Western Pensacola provides a hot tub and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a picnic area, and a fireplace in the lobby. Onsite uncovered self parking is complimentary. Guests can use the outdoor pool at a partner property.

SureStay Studio by Best Western Pensacola is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 8 buildings
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Twin sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per accommodation, per night (maximum USD 120.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30.00 per accommodation, per night (maximum USD 120.00 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 0.01 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The seasonal pool will be open from March 01 to October 31
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Mainstay Suites Condo
Mainstay Suites Condo Pensacola
Mainstay Suites Pensacola
Mainstay Suites Hotel Pensacola

SureStay Studio by Best Western Pensacola Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 454 out of 1003 reviews
Rating 8 - Good. 300 out of 1003 reviews
Rating 6 - Okay. 97 out of 1003 reviews
Rating 4 - Poor. 65 out of 1003 reviews
Rating 2 - Terrible. 87 out of 1003 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Antonio

Traveled with partner
Disliked: Cleanliness
This place needs to update. The furniture is old and worn. The sofa was ready to be thrown out. The TV did not work and there were no towels . The breakfast was all cold- nothing hot was served except the coffee. I will not stay here again.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Sarah

Traveled with family and small children
Disliked: Staff & service
Juice machine during free breakfast was "down for one day" nothing was offered in place. So you were force to eat there without anything to drink not even water. If you left area if dining room with plate they said they would charge your room $25!! staff wasn't not very friendly only one spoke to the entire stay the rest walked past you and talked amongst themselves have full conversations.
Stayed 3 nights in Feb 2025

2/10 Terrible

Aimee

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE!!!

It was old, run down, dirty, full of people drinking & standing around outside smoking. one of the queen-sized bed beds creaked all night long, I thought it was going to collapse if I moved too much. I felt unsafe in the neighborhood. My room was on the back side of the motel, facing the back fence. Not good for 2 women on a business trip. The breakfast was 2 waffle irons & batter, 10-12 pieces of stale bread, 6 apples / oranges, & hot water, & no coffee or tea bags. The staff was courteous & gave me towels when I asked for them.
Stayed 3 nights in Feb 2025

4/10 Poor

Sonjo F

Disliked: Property conditions & facilities
Just don’t
Stayed 2 nights in Jan 2025

8/10 Good

Marilee

Liked: Cleanliness, staff & service, room comfort

Comfortable budget hotel

Easy check in, room was a little dated but clean & comfortable. Parking for larger vehicles is NOT onsite as advertised, it is across the street from the hotel. A little misleading. Also, we chose the hotel because it has a Jacuzzi & it was closed, so that was disappointing.
Stayed 1 night in Jan 2025

8/10 Good

Rafael

Stayed 1 night in Jan 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely go back
Stayed 4 nights in Jan 2025

10/10 Excellent

Emigdio

Stayed 6 nights in Jan 2025

6/10 Okay

Darima

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Tierra

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mariyah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Palmina Sandra

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Post pool and hot tub and neither operational. The weather was nice enough to have an operational hot tub. Breakfast was next to nothing and sketchy people hanging out and coming to the hotel at all hours of the night. Toilet tank wouldn’t refill properly and tub faucet drilled constantly. I’m a very isolated area and nothing near by other then barking dogs in the kennels across the road.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeremy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very private and upscale especially for the Holydayz and the peace was very much needed for my family and I we will be back for a longer stay soon.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised at the size and the cleanliness of our room for the price. Very reasonable.
Stayed 1 night in Dec 2024

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and accomidating rooms especially for a long stay.
Stayed 1 night in Dec 2024

10/10 Excellent

angel

Stayed 3 nights in Nov 2024

8/10 Good

Brian

Stayed 1 night in Nov 2024

10/10 Excellent

Angela Crystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The feeling of home away from home.
Stayed 2 nights in Dec 2024

2/10 Terrible

Rachel

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible smell

Room smelled so bad. There was a nasty couch that smelled bad and badly stained in the room. The walls had stuff on them and it smelled like feet and ranch dressing. We checked out the same night.
Stayed 1 night in Nov 2024

2/10 Terrible

Vanessa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled of mold. Obvious signs of water damage.
Stayed 2 nights in Nov 2024

2/10 Terrible

Brenda

Stayed 1 night in Nov 2024

6/10 Okay

SHEILA

Stayed 2 nights in Nov 2024

8/10 Good

GERALDINE

Traveled with family
Liked: Staff & service
The room was spacious, quiet - freeway is nearby but not next to it. The room was well insulated so minimal noise from outside (loud kids) was not bothersome. The room smelled musty though.
Stayed 1 night in Nov 2024