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SureStay Studio by Best Western Pensacola

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Studio by Best Western Pensacola

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board
Exterior
Seasonal outdoor pool
Reception
Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot Tub
  • Parking available
  • Pool
  • Gym
  • Breakfast included
  • Pet friendly

Explore the area

Map
7230 Plantation Road, Pensacola, FL, 32504
  • University Town Plaza
    9 min walk
  • West Florida Hospital
    3 min drive
  • Pensacola State College
    5 min drive
  • Pensacola, FL (PNS-Pensacola Intl.)
    13 min drive

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Accessible, Kitchen (with Sofabed)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About this property

SureStay Studio by Best Western Pensacola

Pensacola hotel with in-room kitchens
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a spa tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a seasonal outdoor pool, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
SureStay Studio by Best Western Pensacola offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations are furnished with twin sofa beds and dining tables. 40-inch flat-screen televisions come with premium satellite channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

This Pensacola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

In addition to a seasonal outdoor pool, SureStay Studio by Best Western Pensacola provides a spa tub and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, a picnic area, and a fireplace in the lobby. Onsite uncovered self parking is complimentary. Guests can use the outdoor pool at a partner property.

SureStay Studio by Best Western Pensacola is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 8 buildings
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Twin sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 1 to February 28:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per accommodation, per night (maximum USD 120.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30.00 per accommodation, per night (maximum USD 120.00 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The seasonal pool will be open from March 01 to October 31
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Mainstay Suites Condo
Mainstay Suites Condo Pensacola
Mainstay Suites Pensacola
Mainstay Suites Hotel Pensacola

SureStay Studio by Best Western Pensacola Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 457 out of 1046 reviews" "
Rating 8 - Good. 330 out of 1046 reviews" "
Rating 6 - Okay. 107 out of 1046 reviews" "
Rating 4 - Poor. 69 out of 1046 reviews" "
Rating 2 - Terrible. 83 out of 1046 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Regina

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Naseem

Stayed 1 night in Jul 2024

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot tub broken. Pool and hot tub closed during the stay Struggled to get room cold. Settings were on set to fan verses auto
Stayed 1 night in Aug 2024

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Road trip
Very nice and with kitchen.
Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was ok. The biggest issue was we came for the pool but it was closed because there MAY be bad weather. Never happened!
Stayed 1 night in Aug 2024

8/10 Good

Tabytha

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a comfortable place to stay. We enjoyed the hot.tub and pool. The price was faur. The bed was comfortable, but the unit smelled of mildew.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, i was able to walk everywhere without a problem. Close to convenience stores and restaurant
Stayed 2 nights in Aug 2024

2/10 Terrible

Robert

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Floor was dirty and had a spill that was never cleaned up. Floor stayed dirty i had to buy my own mop to keep the floor clean. Room was only cleaned once in the seven day stay. We had to walk all the way to the office to exchange towels. Cigarette butts all over the outside. I declared my pets at check in but they were not checked in. 4 days into the stay i was locked out of my room because i had “undeclared” pets in my room. The hotel clerk was very rude. I will NOT ever stay at this hotel again after many visits. This hotel is a very unfriendly DUMP
Stayed 7 nights in Aug 2024

2/10 Terrible

Shane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was cheated out of my deposit. There was no cooking ware in the room check out ur 12pm and I was rudely ask to leave 2 times by Maid even tho it was 10am and 11 am and was accused of damage to the room which is completely false. Not only was there no damage and no late check out but I always cleaned the entire room out of respect for the maids. Never had this experience in my life and will never ever return. None professional and cheats it’s customers out of money
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda, Eubank

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The place itself was okay . Clean . Roomy . And well maintai ed patio pool areas . But you had to drive thru the sketchy abandoned weekly rental side of town to get to it .
Stayed 1 night in Aug 2024

10/10 Excellent

Alesha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Aug 2024

6/10 Okay

Ryan

Liked: Cleanliness, staff & service
Disliked: Amenities
The refrigerator / freezer was going out so it made a lot of noise throughout the whole night. And for some reason the light in the bathroom kept coming on on its own couldn't make it stay off and it was shining right in my eyes as I was trying to sleep. Other than these 2 things, it was a nice stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very large room with a full kitchen. A wonderful option to stay for the night as we passed through!
Stayed 1 night in Jul 2024

10/10 Excellent

ISAIAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

Nellie

Traveled with family
Liked: Staff & service, amenities
The sofa bed is really old and saggy. Unit is dated and has a smell. Other than that, everything was okay.
Stayed 1 night in Jul 2024

6/10 Okay

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
The property was clean and the staff was friendly. The walls are paper-thin and the guests above us were very noisy...all night partying and loud talking outside. I called the front desk and they somewhat handled it. Still a lot of banging around at 4 am. I was disappointed with the breakfast...cereal, muffins, and waffles only. Old creamer for coffee, that was literally syrup.
Stayed 1 night in Jul 2024

6/10 Okay

claude

Liked: Staff & service
I purposely booked the room with two queens and a sofa bed so that everyone could have their own bed. The sofa bed was completely a joke. Nobody could ever sleep on it. I would have never paid more for this accommodation.
Stayed 2 nights in Jul 2024

8/10 Good

Cynthia

Stayed 2 nights in Jul 2024

10/10 Excellent

Fabian

Stayed 1 night in Jul 2024

10/10 Excellent

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kathi

Traveled with family
Disliked: Amenities
Comfortable
Stayed 2 nights in Jul 2024

10/10 Excellent

Ronald

I really like the place,but I didn’t get a receipt for staying there.according to the front office.that I would get a receipt from you
Stayed 3 nights in Jul 2024

10/10 Excellent

Madison

Liked: Cleanliness, property conditions & facilities, room comfort
Clean, comfortable, pleasant
We arrived needing a room last minute due to poor conditions of 1st reserved hotel. The front desk was super nice helping us book a new reservation, even with a few speed bumps using a 3rd party. The rooms were clean and well stocked, the bed was comfortable, and we had samples available if we forgot something. Breakfast and coffee was offered in the morning. The pool, grilling and seating areas looked cozy even though we didn't get to take advantage. Overall, during our stay was pleasant.
Stayed 4 nights in Jul 2024

2/10 Terrible

Janefle

Stayed 1 night in Apr 2024

8/10 Good

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night passing through. Our room was very spacious, but definitely a little outdated. Our room had a king and sofa bed. King bed was comfortable, but the mattress in the sofa bed wasn’t the best.
Stayed 1 night in Jul 2024