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SpringHill Suites Pensacola

2.5 star property

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Photo gallery for SpringHill Suites Pensacola

View from property
Lobby
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
$114
includes taxes & fees
Oct 29 - Oct 30

Explore the area

View in a map
487 Creighton Road, Pensacola, FL, 32504
  • Place, West Florida Hospital
    ‪3 min drive‬
  • Place, Cordova Mall
    ‪4 min drive‬
  • Place, Pensacola State College
    ‪4 min drive‬
  • Airport, Pensacola, FL (PNS-Pensacola Intl.)
    ‪5 min drive‬

Room options

View all photos for Studio, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Studio, Multiple Beds

9.8 out of 10
Exceptional
(76 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(87 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Studio, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Hearing Accessible)

In-room safe, desk, blackout drapes, iron/ironing board

Studio, Multiple Beds, Non Smoking (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

In-room safe, desk, blackout drapes, iron/ironing board

Studio, Multiple Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

SpringHill Suites Pensacola

Pensacola hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request.
SpringHill Suites Pensacola offers 106 accommodations with MP3 docking stations and safes. Accommodations are furnished with double sofa beds. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pensacola hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
SpringHill Suites Pensacola features an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 581 square feet (54 square meters) include conference space. This business-friendly hotel also offers tour/ticket assistance, coffee/tea in a common area, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

SpringHill Suites Pensacola is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 581 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pensacola SpringHill Suites
SpringHill Suites Hotel Pensacola
SpringHill Suites Pensacola
Marriott Pensacola
Springhill Suites Pensacola Beach Hotel Pensacola Beach
SpringHill Suites Pensacola Hotel
SpringHill Suites Pensacola Hotel
SpringHill Suites Pensacola Pensacola
SpringHill Suites Pensacola Hotel Pensacola

Reviews

SpringHill Suites Pensacola Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 769 out of 1017 reviews
Rating 8 - Good. 163 out of 1017 reviews
Rating 6 - Okay. 49 out of 1017 reviews
Rating 4 - Poor. 20 out of 1017 reviews
Rating 2 - Terrible. 16 out of 1017 reviews

Reviews

10/10 Excellent

OSCAR

Stayed 1 night in Jun 2025

6/10 Okay

Lovely, Fairfax

Liked: Property conditions & facilities
My bathroom was dirty.
Stayed 1 night in Jul 2025

2/10 Terrible

Tabitha

My family was charged for charges we did not make and not given a refund back we will not be returning
Stayed 6 nights in Jul 2025

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Christina

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Terrible

I booked a room specifically for my son who has Down’s syndrome and his sister. They are 3 and 4. I purchased a room that was handicapped and with a tub which I am sure I paid more for. I did not get a tub even when they changed my room which made baths impossible. When I complained I got no refund for what I did not get but a smile and hope you come back soon. It was a waste of our hard earned money and they had no sympathy what so ever.
Stayed 1 night in Jul 2025

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The facilities were exceptional clean and the staff was on point with making you feel welcome especially the front desk clerk.
Stayed 2 nights in Jul 2025

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and attentive. I appreciate how they always took the time to make sure we had everything we needed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Jul 2025

4/10 Poor

Samantha

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Incompetent employess

I had a terrible check in experience, I was charged extra when I owed nothing more. The front desk clerk just lied and made up why/what she was charging. Claimed I owed extra tax due to the state of FL. It was late, I figured that out in the morning. As I suspected, I was overcharged, the manager corrected. I was still bothered, that the front desk employ just lied and BS'd so easily when she obviously made a mistake. We left the hotel and expected to have our room cleaned and restocked with towels on day 2. Came back to nothing tidied up or replenished. Too tired to deal with, we asked for fresh towels. Day 3 we called the front desk and asked for fresh towels and housekeeping while we were out. We were gone all day, came back around 6pm to nothing done again. At this point I was beyond frustrated with this property. Called and asked why our room hadn't been tidied up, no towels, no trash removed. The front desk responded they had no note of a request. But, we could come and get more towels and gave us a trash bag to remove any trash ourselves. The front desk was terrible at this property, and it never seemed to be the same employee from Fri-Monday. The only positive was Donna from housekeeping, after hearing that front desk dropped the ball, she came and emptied our trash can and picked up the wet towels. She was great and went above and beyond where her co-workers could care less about the guests at the hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Loyd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean great and friendly service
Stayed 1 night in Jul 2025

8/10 Good

Candace, West Palm Beach

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Safe and comfortable night’s sleep for family on road trip. Decent breakfast and coffee included.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

George M

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room was great except bed was uncomfortable
Stayed 2 nights in Jul 2025

10/10 Excellent

PENNY

Stayed 2 nights in Jul 2025

10/10 Excellent

Niquika

Traveled with family
Liked: Cleanliness
It was very accommodating. Staff was amazing in every way.
Stayed 3 nights in Jul 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and spacious
Stayed 1 night in Jul 2025

8/10 Good

Miriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanest pool I've ever seen at a hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with the size and cleanliness of the room. Very friendly staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

loteaha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Lizeth

Stayed 1 night in Jun 2025

10/10 Excellent

Trayon

Stayed 2 nights in Jul 2025

10/10 Excellent

Arlene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was very clean, staff was very nice, we would book here again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joshua

Stayed 1 night in Jun 2025