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TownePlace Suites by Marriott Pensacola

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Pensacola

Terrace/patio
Reception
Suite, 1 Bedroom | Private kitchen | Fridge, microwave, stovetop, dishwasher
Premium bedding, desk, laptop workspace, blackout drapes
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pool
  • Pet friendly
  • Laundry

Explore the area

Map
481 Creighton Rd, Pensacola, FL, 32504
  • West Florida Hospital
    ‪3 min drive‬
  • Cordova Mall
    ‪4 min drive‬
  • Pensacola State College
    ‪4 min drive‬
  • Pensacola, FL (PNS-Pensacola Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 32-inch TV with cable channels, Netflix, iPod dock

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 Queen Bed

  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed, Non Smoking (Hearing Accessible)

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 Queen Bed, Non Smoking (Hearing Accessible)

  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Fridge, microwave, stovetop, dishwasher

Studio, 1 Queen Bed

  • 322 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout drapes

Studio, 1 Queen Bed (Mobility Accessible, Roll-In Shower)

  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 32-inch TV with cable channels, Netflix, iPod dock

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

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About this property

TownePlace Suites by Marriott Pensacola

3-star Pensacola hotel with outdoor pool
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
TownePlace Suites by Marriott Pensacola offers 97 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers.

This Pensacola hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
TownePlace Suites by Marriott Pensacola features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, gift shops/newsstands, and tour/ticket assistance. Onsite self parking is complimentary.

TownePlace Suites by Marriott Pensacola is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • iPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:30 AM to 10 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TownePlace Suites Marriott Hotel Pensacola
TownePlace Suites Marriott Pensacola
TownePlace Suites Marriott Pensacola Hotel
Towne Suites riott Pensacola
TownePlace Suites by Marriott Pensacola Hotel
TownePlace Suites by Marriott Pensacola Pensacola
TownePlace Suites by Marriott Pensacola Hotel Pensacola

TownePlace Suites by Marriott Pensacola Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 264 out of 535 reviews
Rating 8 - Good. 168 out of 535 reviews
Rating 6 - Okay. 51 out of 535 reviews
Rating 4 - Poor. 28 out of 535 reviews
Rating 2 - Terrible. 24 out of 535 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Shan

Traveled with partner
Still waiting on deposit
Stayed 1 night in Feb 2025

10/10 Excellent

Tom

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely a perfect check in and perfect room
Stayed 1 night in Feb 2025

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and Helpful

The staff was extremely friendly and helpful. Bryan at the front desk really exceeded my expectations in helping me to be safe and to help me with directions. His attitude is superb and he should be very valued.
Stayed 2 nights in Feb 2025

6/10 Okay

Nadyely Dayara

Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Super spacious and lovely suite! There’s no heater. Only concern was mold underneath the sofa bed mattress (we’re assuming from the cold) and the couch smelled like urine in one specific spot. Other than that the room was very clean! Enjoyed the area that it was in, lots of food, drinks, and was a short walk to the beach.

8/10 Good

Leonard

Stayed 2 nights in Jan 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kristine, Katy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Stayed 1 night in Oct 2024

10/10 Excellent

Jakera

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff very friendly and polite. Awesome customer service. Room was cleaned, and had everything we needed. Two bedroom suite was comfortable and spacious.
Stayed 1 night in Jan 2025

8/10 Good

Lori

Stayed 1 night in Dec 2024

10/10 Excellent

Kristal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice
Stayed 3 nights in Dec 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The hotel was nice. It just started a renovation the day we checked in. My only complaint is there was no room service. When we asked for more wash clothes, there were none available. All I ever really want when I stay at a hotel is for fresh towels daily.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice and updated! I thoroughly enjoyed our stay. The front desk staff were very professional! When I checked in Lee was very courteous and knowledgeable. Upon checking out Mrs. GiGi was very courteous as well. And I commend Kenneth the house keeping supervisor for making sure the rooms are up to part! This was our second time staying and definitely won’t be the last!
Stayed 2 nights in Dec 2024

8/10 Good

James

Stayed 4 nights in Oct 2024

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Bianca

Traveled with family
The two bedroom suites were so big and comfortable. Great price
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities

Rooms need attention

The staff was nice but the room wasn't clean and needed a lot of work. It doesn't seem like they prioritize keeping up with the rooms. The floor looked like it hadn't been vacuumed in weeks, the ceiling in the bathroom is falling apart, the light fixture in the bathroom is rusted horribly, the sofa and ottoman are dirty and have stains, there's a hole in the a/c unit and electrical tape holding the door together for the a/c settings, etc.
Stayed 2 nights in Dec 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Medical Overnight 👍👍👍

Our stay was for one night for medical purposes. Brother had partial corneal transplant at Sacred Heart. And with next day follow up. Live in Lynn Haven Fl. 2 1/2 hours away. Excellent staff at the front desk very friendly, kind , and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

antwon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with group

normal

overall, room setting is normal and good enough. one uncomfortable point was poor drain of sink.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were really great about fixing a problem we had. All went smoothly.
Stayed 3 nights in Nov 2024

8/10 Good

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is a bit confusing to get to.
Stayed 4 nights in Nov 2024

10/10 Excellent

Estora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place to stay
Stayed 2 nights in Nov 2024

6/10 Okay

Traci

Traveled with family

Not up to standards of a TownePlace Suites

This Townplace Suites is a little less kept than others I have stayed at. The lobby area, breakfast area, outdoor seating, and pool area is very small and cramped. In some spots you have to wait for the other person to walk down the hallway before you can. Someone working in reception seems to keep personal belongings strewn about, and many semi potted plants they are trying to grow, like you would do at home, and they look messy. There was a loud carpet dryer going 24 hours a day in the only breakfast seating area (which is really a hallway were they crammed about 4 tables against the walls), and you couldn't have conversation while eating... and feeling like your food was being blown with dirty bits from the carpet blower. The host making the food was friendly and did a good job with the resources she was given. There was hot and cold food that was pretty good and seemed freshly made. We were excited that there were two tables outside, hoping to sit there, but the mosquitos attacked us, unfortunately. And we did not have a table of any kind in our room, that is why we had to sit in the strange hallway seating area. Our room did have a kitchenette with a few dishes and big refrigerator, which was nice. However the room was SO small, we had to take turns walking around. The bathroom was clean. The AC was ok. All in all, I have been to nice Towneplace suites, and the photos online look good, but this particular location is a "no" unless you are desperate.
Stayed 2 nights in Nov 2024