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Tru By Hilton Pensacola Airport Medical Center

2.5 star property

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Photo gallery for Tru By Hilton Pensacola Airport Medical Center

Free daily buffet breakfast
Reception
Desk, blackout drapes, iron/ironing board, free WiFi
Terrace/patio
Coffee/tea maker

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included
$125
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
5109 Bayou Blvd, Pensacola, FL, 32503
  • Cordova Mall
    ‪5 min walk‬
  • Ascension Sacred Heart Pensacola
    ‪5 min walk‬
  • Pensacola State College
    ‪14 min walk‬
  • Pensacola, FL (PNS-Pensacola Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed

Bathroom shower

Room, 1 King Bed

9.2 out of 10
Wonderful
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout drapes, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton Pensacola Airport Medical Center

Hotel in Southeast Pensacola
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and laundry facilities. Housekeeping is available on request.
Tru By Hilton Pensacola Airport Medical Center offers 79 accommodations with coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning.

This business-friendly hotel also offers coffee/tea in a common area, laundry facilities, and an elevator. Complimentary uncovered self parking is available on site.

Tru By Hilton Pensacola Airport Medical Center is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Tru By Hilton Pensacola Airport Medical Center has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Tru By Hilton Pensacola Airport Medical Center Hotel
Tru By Hilton Pensacola Airport Medical Center Pensacola
Tru By Hilton Pensacola Airport Medical Center Hotel Pensacola

Tru By Hilton Pensacola Airport Medical Center Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 263 out of 335 reviews
Rating 8 - Good. 40 out of 335 reviews
Rating 6 - Okay. 15 out of 335 reviews
Rating 4 - Poor. 7 out of 335 reviews
Rating 2 - Terrible. 10 out of 335 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

susan, Edenton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was great. Staff were all friendly and helpful. Our room was clean and fresh. We enjoyed happy hour too.
Stayed 1 night in May 2025

10/10 Excellent

Angelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice, clean and convenient

The hotel staff was friendly. Room was very clean. They have a bar but the bartender was out driving the shuttle
Stayed 1 night in May 2025

2/10 Terrible

PATRICK

Stayed 2 nights in May 2025

10/10 Excellent

Frank

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
The main water for the whole hotel was without water for almost 24 hours. We could not flush any toilets and could not take showers. It was terrible…
Stayed 3 nights in May 2025

10/10 Excellent

Leonard

Stayed 2 nights in May 2025

2/10 Terrible

Mitchell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

cameron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in May 2025

10/10 Excellent

Cathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memorial Day weekend

Hotel was clean staff friendly we will be back! We are in Pensacola several times a year for my husband job and we are always looking for good hotel.
Stayed 2 nights in May 2025

10/10 Excellent

LaTorrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Robert

Liked: Cleanliness
Disliked: Staff & service, room comfort

Worst hotel stay/experience ever!

Never will use any Hilton chain of hotels again. The most unprofessional incident occured with no responsibility taken by the hotel or the manager in regards to the incident. Upon arrival and check in, which was done by my fiancé, as my flight was delayed, not allowing me to be there at check in. Upon getting to our room, when she entered the assigned room, which was late in the day, the room was occupied by another couple, in bed enjoying each others company..understandably, obviously she was startled as well as the couple together in bed. The gentleman in the room yelled a few explicatives and my fiancé flustered hurried out and back to the front desk, which the person took no responsibility. Imagine if her 2 young daughters had been there to witness that or even if the situation had potentially escalated in the room. Once I arrived, with my fiancé still physically affected, the front desk person said speak to the manager in the morning. Speaking to the manager in the morning, she seem disinterested and said she would check into it and contact me back. Never heard back so at checkout she said that since I booked with Hotels.com she couldn't do anything, contact them and she would resolve it through them. Lie, when Hotel.com spoke to manager, she told them NOTHING she could do. Hotels.com said she could have settled at the hotel, they didn't understand why no compensation offered. Legal advice will be sought, my fiancé is still bothered by this most disturbing event! Sad!
Stayed 1 night in May 2025

10/10 Excellent

Mary G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Will

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless and comfortable! Staff was extremely friendly and helpful. We will be back if staying in the area again!
Stayed 1 night in May 2025

10/10 Excellent

Laura L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so nice and clean. Great location- close to so many restaurants & shops. Pool was relaxing. Definitely stay again & highly recommend!
Stayed 3 nights in Apr 2025

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, amenities
Very clean great beds
Stayed 1 night in May 2025

8/10 Good

RICKY

Traveled with family
Charles was great and faithful
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
This place may have overly impressed us as the first booking was absolutely awful. This was a very nice change comparatively.
Stayed 1 night in Apr 2025

10/10 Excellent

Zendell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property will be booking again
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Apr 2025

10/10 Excellent

christian

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
This was my 2nd time staying here and I will definitely be back. Its always clean and the staff is amazing.
Stayed 2 nights in Apr 2025

2/10 Terrible

Alayja

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Lakwan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and everything is around the area.
Stayed 2 nights in Apr 2025

4/10 Poor

Cathy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Awful because of room not being cleaned and no tow

When I made it to the hotel, I was very impressed. I loved the look inside and out. I felt safe with the location. What I didn't like was the fact that my room was never cleaned. My family left twice from the hotel and when we arrived back the room was not cleaned..bed not made nor did we receive new towels. We had to go downstairs and request new towels. I will never stay at this location again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Trista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a five star in my opinion. Everything was wonderful! Everything is new and clean. Staff was wonderful! They even served grits on the breakfast, which were amazing!
Stayed 2 nights in Mar 2025

6/10 Okay

alex

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025