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Hotel Penzance

4.0 star property

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Photo gallery for Hotel Penzance

Superb Sea View Rooms | Premium bedding, pillowtop beds, individually decorated
Seasonal outdoor pool
Aerial view
Panorama Sea View Double or Twin | Premium bedding, pillowtop beds, individually decorated
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service

Explore the area

Map
Britons Hill, Penzance, England, TR18 3AF
  • The Exchange
    ‪11 min walk‬
  • Egyptian House
    ‪11 min walk‬
  • Union Hotel
    ‪12 min walk‬
  • Penzance (PZE-Penzance Heliport)
    ‪16 min walk‬

Room options

View all photos for Cosy Double

Cosy Double | Premium bedding, pillowtop beds, individually decorated

Cosy Double

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Sea View Double or Twin

Superior Sea View Double or Twin | Premium bedding, pillowtop beds, individually decorated

Superior Sea View Double or Twin

  • 194 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Panorama Sea View Double or Twin

Panorama Sea View Double or Twin | Premium bedding, pillowtop beds, individually decorated

Panorama Sea View Double or Twin

  • 194 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Partial Sea View Double

Premium bedding, pillowtop beds, individually decorated

Partial Sea View Double

  • 194 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superb Sea View Rooms

Superb Sea View Rooms | Premium bedding, pillowtop beds, individually decorated

Superb Sea View Rooms

  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Large Double or Twin

Large Double or Twin | Premium bedding, pillowtop beds, individually decorated

Large Double or Twin

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Sea View Double Room

Superior Sea View Double Room | Premium bedding, pillowtop beds, individually decorated

Superior Sea View Double Room

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | Premium bedding, pillowtop beds, individually decorated

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

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Room

The Queens Hotel

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
4.1 out of 5, Very Good, (559)
The price is $166
per night
$199 total
includes taxes & fees
Mar 4 - Mar 5
The Queens Hotel

About this property

Hotel Penzance

4-star Penzance hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, a seasonal outdoor pool, and conference space.
Hotel Penzance offers 25 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LED televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 377 square feet (35 square meters) include conference space. This Victorian hotel also offers a seasonal outdoor pool, a library, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Penzance is a smoke-free property.

A complimentary manager's reception is offered each day.
The Bay Restaurant - Overlooking the ocean and pool, this restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Latvian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Self parking on site (GBP 8.95 per day)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 17.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • The Bay Restaurant

Things to do

  • Library
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 377 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1900
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between October 1 and May 1.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25 per night
Cribs (infant beds) are available for GBP 10.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 8.95 per day
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to August
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Penzance
Penzance Hotel
Hotel Penzance Cornwall
Hotel Penzance Hotel
Hotel Penzance Cornwall
Hotel Penzance Penzance
Hotel Penzance Hotel Penzance

Hotel Penzance Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 242 out of 417 reviews
Rating 8 - Good. 119 out of 417 reviews
Rating 6 - Okay. 33 out of 417 reviews
Rating 4 - Poor. 16 out of 417 reviews
Rating 2 - Terrible. 7 out of 417 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cragg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train terminal and rental cars. Rooms were very nice and clean. Breakfast was excellent and we had a delightful dinner there twice. Staff was nice and accommodating.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lajos

Traveled with family
Liked: Property conditions & facilities
I will recommend the hotel to my friends. Enjoyed the stay. Thank You all.👍
Stayed 4 nights in Sep 2024

10/10 Excellent

Mark

Stayed 2 nights in Sep 2024

10/10 Excellent

Lajos

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 4 nights in Sep 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Arleigh, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Arpna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely boutique style hotel, great location
Stayed 3 nights in Sep 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend and would stay again.
Loved this hotel. So convenient to bus and train station. Walking up the steep hill at the end of the day was admittedly slower than in the morning! Restaurant for breakfast and dinner was delicious! Grocery store within walking distance. Snacks in the room nice touch. I would definitely stay again. So quiet too. No elevator so be aware of that.
Stayed 5 nights in Aug 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely view of Mount St Michael, food very good at breakfast and dinner, staff very accomodating and welcoming
Stayed 2 nights in Sep 2024

6/10 Okay

Penny

Traveled with partner
Liked: Staff & service
We liked the friendliness of the breakfast staff, and the location of the hotel. Our sea view was very good. However, there was mould on the sky vent in our bathroom (room 19) and the guttering outside our window was overgrown with grass. On the 2nd night of our visit we were kept awake for 2 hours by loud banging from plumbing next door to our room. We called the night porter twice using 0 and the mobile number suggested in an emergency and just got an answer phone message. My partner tried to run taps etc and mentioned to the night porter where he thought the problem was. No mention or apology was made about the noise at breakfast.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Lovely staff and good food
Stayed 1 night in Sep 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself looked newly renovated and the facilities were excellent. Not only were there tea and coffee facilities, there was also a big jar full of treats including biscuits and crisps. Breakfast was included and included a good range of choices, including fresh fruit. The view from the breakfast room was stunning and all of the staff were lovely. Parking was limited and a bit tight but it actually seemed to pay to be the last one in and, to be fair, they were clear about that in their advert.
Stayed 2 nights in Aug 2024

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Penzance is absolutely lovely in every respect. Our room had a view of the water and beautiful decor. Breakfast and dinner were excellent. We only wish we'd had more time and warmer weather so we could have taken advantage of the lovely pool. Fabulous stay and fantastic staff!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brigitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

denise

Traveled with family
Liked: Property conditions & facilities, room comfort
Night away with grandaughter
Hotel was lovely. Nice room with seaview. Slightly datet but beds very comfortable linen spotless. Few bits of dust but nothing major. Bathroom lovely, very noisy flush tho. Shampoo shower gel provided.SADLY no conditioner. Also no hairdryer. I rang reception 5 times with no luck. Breakfast was ok. But bacon wasnt edible. Staff all standing behind the bar was slightly off putting while eating breakfast. Even chef at times..Pool was excellent. Receptionist that afternoon was lovely. Overall a pleasant stay but not worth the 269 i paid for the one night. And then had to pay 8 pds to park there.
Stayed 1 night in Aug 2024

10/10 Excellent

Suzanne

Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff
Stayed 3 nights in Jul 2024

8/10 Good

Karen

Traveled with partner
Liked: Amenities
Light and airy bedroom with fabulous sea views. Small evening dinner menu but still had to wait a long time for the food. However, it was worth the wait.
Stayed 1 night in Jun 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel freindly service
Anazing stay at hotel penzance! Great service, food and a heated pool!
Stayed 1 night in Jun 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a View!
My husband and I would only have a chance to tour the area around Penzance for three days. His family had left the tin mines of St. Just in the 1860's for America. We had a lot packed into a short time. The Penzance Hotel staff made us feel at home offering fabulous comfort, food and hospitality in the great tradition of Cornwall. Yeghes da (cheers)!
Chris Terry, our local tour guide at Mên-an-Tol, in Madron.
Garden at the Minack Theatre.
LOVE RIOT, play at the Minack Theatre.
Merry Maidens Stone Circle, at St Buryan.
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming small hotel in a great location. Breakfast was fantastic. Bar and dinner were a bit limited but staff was very accommodating. Upgraded our room and was actually smaller than our friends room but a lovely view.
Stayed 4 nights in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I found the staff very helpful and friendly, and I don't know why other reviewers complain
Stayed 1 night in May 2024