2/10 Terrible
Roy
Apr 3, 2025
We did not stay at the hotel because of a change in plans at the last minute. Requested a cancellation through Expedia but was told it was too late. Sudden emergencies should not stop someone from cancelling a room and allowing the hotel to be double paid for the room. Also, not happy with the virtual assistant who was absolutely no help on the Expedia website.
Roy
Stayed 1 night in Apr 2025