2/10 Terrible
Calvin
Traveled with family
Jun 2, 2025
Well where do I start, 1st when my wife and I arrived to celebrate our 22nd wedding anniversary and nephew's 8th grade graduation the first thing I wanted was a shower only to find out that there was no body wash in the room. My wife went to the reception desk to ask if we cold get some and was told "ok i will send someone" approximately 8 to 10 hours later I was informed by the same Receptionist that there was none in the entire hotel. If my wife had been told that in the first place she would have went and purchased some. 2nd when we came back to the hotel Friday evening there was popcorn in the elevator, the next morning it was still on the floor in the elevator well the popcorn was still in the elevator at 7am when i came to get coffee. At approximately 10:30am my family and i went to breakfast at Bob Evans we came back around noon and the popcorn was still in the elevator. At around 2:30pm we came downstairs in the elevator and the popcorn was still in the elevator, i approached the reception and told the receptionist she seemed uninterested in my complaint as i turned i saw a young guy who worked there and asked him if he could sweep the popcorn out of the elevator, to that he rudely responded 'I'm busy" and walked away. At that point i was done. While we were waiting for other family members to arrive we talking about the hotel and some of our issues when ghe receptionist interjected herself into our conversation and said "do we have a problem here" we said yes. Thanks
Calvin
Stayed 2 nights in May 2025
