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Heritage Grand Perast By Rixos

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Grand Perast By Rixos

Exterior
Front of property
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Parking included
    Parking included
  • Gym
    Gym

Explore the area

Map
Marka Martinovica, S/N, Perast, 85336
  • St Nicholas’ Church
    6 min walk
  • Sveti Dorde Island
    8 min walk
  • Our Lady of the Rocks
    10 min walk
  • Tivat (TIV)
    40 min drive

Room options

View all photos for Family Duplex, 2 Bedrooms

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Duplex, 2 Bedrooms

  • 646 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Perast Superior

Perast Superior | Minibar, in-room safe, blackout drapes, iron/ironing board

Perast Superior

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Heritage Premium, Sea View, Suite

Heritage Premium, Sea View, Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Heritage Premium, Sea View, Suite

  • 409 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Jadran Deluxe Room with garden

Jadran Deluxe Room with garden | Minibar, in-room safe, blackout drapes, iron/ironing board

Jadran Deluxe Room with garden

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Kamelia)

Deluxe Room (Kamelia) | Minibar, in-room safe, blackout drapes, iron/ironing board

Deluxe Room (Kamelia)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hyatt Regency Kotor Bay Resort

On private beach
Pool
Breakfast included
Spa
4.6 out of 5, Wonderful, (171)
The price is $140
per night
$150 total
includes taxes & fees
Dec 7 - Dec 8
Hyatt Regency Kotor Bay Resort

About this property

Heritage Grand Perast By Rixos

5-star Perast hotel with bar/lounge
3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Heritage Grand Perast By Rixos offers 130 air-conditioned accommodations with minibars and espresso makers. Rooms open to patios. Satellite television is provided.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
Spa has 4 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Heritage Grand Perast By Rixos features an indoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This luxury hotel also offers a seasonal outdoor pool, a fitness center, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Heritage Grand Perast By Rixos is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 11:30 AM.
Panoramic Restaurant - This buffet restaurant serves breakfast only.
Piazza - This restaurant serves lunch and dinner. Reservations are required. Open daily.
Riva Terrace - Onsite restaurant. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:30 AM
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Panoramic Restaurant
  • Piazza
  • Riva Terrace

Things to do

  • Bicycle tours
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Free crib
  • Indoor pool
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • Biodegradable coffee stirrers available
  • Eco-friendly cleaning products used
  • Lifeguards
  • No plastic coffee stirrers
  • No plastic water bottles
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Espresso maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

This property is closed from October 26 2024 to March 1 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.00 per person, per night for adults; EUR 0.50 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 100 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April 01 to October 31
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Iberostar Grand Perast Hotel

Heritage Grand Perast By Rixos Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 154 out of 200 reviews" "
Rating 8 - Good. 34 out of 200 reviews" "
Rating 6 - Okay. 7 out of 200 reviews" "
Rating 4 - Poor. 3 out of 200 reviews" "
Rating 2 - Terrible. 2 out of 200 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Mehmet Selman, izmir

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and services. The region however has infrastructure problems particularly related to sewerage. In this connection it is not advisable to swim at the shore of the hotel.
Stayed 5 nights in Aug 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 4 nights in Aug 2024

6/10 Okay

Ivo

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Nice property but can benefit from better service
Stayed 3 nights in Aug 2024

10/10 Excellent

Maurice

Stayed 2 nights in Aug 2024

10/10 Excellent

Fjona

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Staff very friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh what can I say apart from go go go to this hotel! Absolutely beautiful hotel run by smazing management and staff. From the monent you arrive by buggy pick up you are treated like royalty! Loved everything, there is something v magical about this hotel and Perast. We will definitely return.
Stayed 4 nights in Aug 2024

8/10 Good

Frances

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2024

4/10 Poor

Louise, Haverfordwest

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Whilst the Grand Heritage hotel in Perast is beautiful architecturally, situated in a perfect location in a very pretty town, with the exceptionally friendly and professional staff, a major issue exists with its sanitation system. So much so, it completely spoilt our holiday! A constant strong stench of raw sewage hovered over every waterside hotel, restaurant, bar, terrace and beach. There was no warning of this issue anywhere, so when we initially arrived we swam in the sea directly in front of our hotel and a couple of days later, all of my family ended up bed ridden with sickness and diarrhea for a few days. It completely ruined our holiday. We paid a considerable price for this 5* hotel, I would strongly advise people to consider this problem prior to booking. We spoke to a lot of guests during our stay and the same topic kept arising. Considering this area has been listed as a World Heritage destination, the sewage is damaging and dangerous to both humans and wildlife alike. This hazard needs to be addressed ASAP and funding needs to be implemented by both hotels and Government bodies. It’s an huge environmental health hazard. Saying that, the hotel inside was spotless and our the cleaning staff were amazing. Food was mediocre, not a true reflection of a 5* hotel. As a family we have travelled extensively and have stayed in some amazing locations and resorts, in our view this place could be ‘amazing’ if the sewerage issue could be addressed!
Stayed 7 nights in Aug 2024

8/10 Good

Sebastien, Los Angeles

Liked: Cleanliness, amenities, property conditions & facilities
The Heritage Grand Hotel in Perast is a stunning property with breathtaking views and beautifully appointed rooms, making it a visually impressive 5-star experience. The accommodations were luxurious, and the food was generally good, offering a satisfying culinary experience. However, several issues marred our stay. The service, especially poolside, was a significant letdown. With an inadequate number of chairs, guests often had to compete for seating. Worse, the poolside service was painfully slow, with wait times for drinks and food stretching up to two hours. While some staff were wonderful and went the extra mile such as Andjela and Sjardan, many seemed inexperienced, detracting from the overall experience. The hotel felt overcrowded, making it difficult for staff to meet the high demand. This is a management issue that should be addressed, especially given the premium prices charged. Additionally, the air conditioning in the room was disruptive, with a condenser pump turning on every 45 seconds, which could have been placed outside the room to avoid the additional noise. Lastly, and out of the hotel's control, a foul smell from the bay at times added to the discomfort. While the hotel’s location and facilities are outstanding, the service and operational flaws prevent me from rating it 5 stars. Overall, I'd give the Heritage Grand Hotel a small 4 stars, and would highly recommend visiting them outside the peak season to avoid these issues.
Stayed 7 nights in Aug 2024

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picture perfect views - great options for food
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, fabulous location and lovely staff. Very much recommend this hotel and location. Spa was amazing, go for the massages (divine) and not the manicure/pedicure (just a big no for cuticle nippers...)
Stayed 6 nights in Jun 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had food smell.... not the best experience. It had an amazing view!
Stayed 2 nights in Aug 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, mixed experience
The hotel was in a beautiful location and historical aspects were well preserved. The room was spacious and clean. There was an issue with service at breakfast and evening meal. There was a lack of staff generally and service took a long time. For example, it was difficult to order coffee or anything from the a la carte breakfast menu, and we waited over a hour for food in the evening and a further ten minutes for cutlery, which we eventually sourced ourselves as our food was nearly cold. Some staff were not particularly helpful in the restaurants and the occasional staff member did not have a positive customer focused attitude. All staff in other areas of the hotel were excellent. We also had some difficulties with people reserving sun beds with towels and not appearing until midday, the hotel really need to enforce a policy on this. We loved Perast and will definitely return. We would stay at this hotel again, however would hope that some of these issues will be resolved.
Stayed 5 nights in Jul 2024

10/10 Excellent

LIsa

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a beautiful town.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jill

Stayed 4 nights in Jul 2024

10/10 Excellent

Sophie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5* hotel and service, we loved our time there.
Stayed 7 nights in Jul 2024

6/10 Okay

Oded

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2024

10/10 Excellent

Benedict

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay / thank you.
Beautiful hotel, genuinely amazing in a lovely location. Great food - absolutely no complaints on the hotel. The only slight downside was the number of ‘influencers’ (just a bit annoying!) and the slow service in the courtyard.
Stayed 7 nights in Jul 2024

8/10 Good

scott

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Mostly staffed by high school summer students not properly trained to service a 5-star hotel. Parking is completely inadequate, unreliable and unsafe. Otherwise a beautiful facility, with friendly staff, in a beautiful location. The pool area will be rather crowded.
Stayed 4 nights in Jul 2024

10/10 Excellent

Carrie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay, staff are fabulous and the hotel is so special with amazing views.
Stayed 6 nights in Jul 2024

10/10 Excellent

Sameep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024