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Hotel Castilla Real

3.5 star property

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Photo gallery for Hotel Castilla Real

Front of property
Porch
Standard Double Room | 1 bedroom, premium bedding, pillowtop beds, minibar
Staircase
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Calle 15 Nº 12b -15, Pereira, Risaralda, 660003
  • Victoria Shopping Mall
    ‪4 min walk‬
  • Lucy Tejada Cultural Center
    ‪5 min walk‬
  • Boliz
    ‪5 min walk‬
  • Pereira (PEI-Matecaña Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, pillowtop beds, minibar

Standard Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, premium bedding, pillowtop beds, minibar

Standard Twin Room

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed and 1 Double Bed

View all photos for Classic Quadruple Room, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, minibar

Classic Quadruple Room, 1 Bedroom

  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Basic Triple Room, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, minibar

Basic Triple Room, 1 Bedroom

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room Standard

1 bedroom, premium bedding, pillowtop beds, minibar

Triple Room Standard

  • Sleeps 3
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Quadruple Room Standard

1 bedroom, premium bedding, pillowtop beds, minibar

Quadruple Room Standard

  • Sleeps 4
  • 1 Full Bed(s) and 2 Twin Bed(s)

View all photos for Twin Room Standard

1 bedroom, premium bedding, pillowtop beds, minibar

Twin Room Standard

  • Sleeps 2
  • 1 Full Bed(s) and 1 Twin Bed(s)

View all photos for Double Room Standard

1 bedroom, premium bedding, pillowtop beds, minibar

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

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Front of property

Ghl Hotel Abadia Plaza

  • Breakfast included
  • Spa
  • Free WiFi
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4.7 out of 5, Exceptional, (384)
The price is $69
per night
$69 total
includes taxes & fees
Mar 3 - Mar 4
Ghl Hotel Abadia Plaza

About this property

Hotel Castilla Real

3.5-star Pereira hotel with restaurant
A restaurant, a bar/lounge, and coffee/tea in a common area are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Hotel Castilla Real offers 24 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

Event facilities measuring 904 square feet (84 square meters) include conference space. This Baroque hotel also offers a terrace, tour/ticket assistance, and coffee/tea in a common area. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Castilla Real is a smoke-free property.

Guests are offered a complimentary cooked-to-order breakfast each morning. An additional breakfast (subject to charges) is served daily.
Hotel Castilla Real has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free cooked-to-order breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 904 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Baroque architecture
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for COP 45000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 55000 per vehicle (roundtrip, maximum occupancy 4)
  • Rollaway bed fee: COP 45000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms

Property is also known as

Castilla Real
Castilla Real Pereira
Hotel Castilla Real
Hotel Castilla Real Pereira
Hotel Castilla Real Hotel
Hotel Castilla Real Pereira
Hotel Castilla Real Hotel Pereira

Hotel Castilla Real Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 88 out of 120 reviews
Rating 8 - Good. 26 out of 120 reviews
Rating 6 - Okay. 5 out of 120 reviews
Rating 4 - Poor. 0 out of 120 reviews
Rating 2 - Terrible. 1 out of 120 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are extremely professional and friendly. They went out of their way to ensure we had a wonderful stay.
Stayed 1 night in Oct 2024

6/10 Okay

Ana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
El hotel es ok.muy básico , No hay ascensor
Stayed 1 night in Jul 2024

10/10 Excellent

James, Danver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience!
Stayed 3 nights in Sep 2024

10/10 Excellent

Leonel, Miami

Liked: Staff & service
The only good about this hotel and make the difference is the staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Asdrubal

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make this place special, Amazing food ,and closed to great places.
Stayed 2 nights in Sep 2024

10/10 Excellent

Asdrubal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Asdrubal

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What is unique about this Hotel is the staff, all of them are simply amazing. You feel so comfortable since you step in the place. The food is so delicious, the rooms are very neat and clean. This Hotel has the best people working for it. Its location is near of nice places to go for a walk, to shop, bars and restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

Jenny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien. Muchas gracias
Stayed 1 night in Aug 2024

10/10 Excellent

Diego

Stayed 2 nights in Jul 2024

10/10 Excellent

Diego

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nayibe , the lady for the restaurant was very special, very attentive for the service and the detail, also Jose in the front service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brenda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El trato personalizado es excelente y la propiedad es muy bonita.
Stayed 3 nights in Jul 2024

6/10 Okay

Carey Eugene

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is in a good location. Malls, restaurants within walking distance. The staff was extremely courteous and profesional. I would not stay there again because the hotel has very few amenities. No gym or pool. If I visit Pereira again I will stay at Movich which is across the street. A little more expensive but I think it would be worth it.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jesenia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived late at night Pablo welcomed us in and assisted us to our room. The staff was very courteous. The hotel is elegant and clean. The breakfast and service was fabulous. Will definitely be staying there on my next trip.
Stayed 3 nights in Jun 2024

10/10 Excellent

Luis

Stayed 1 night in Jun 2024

10/10 Excellent

FRANK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management (Jimmy) is extremely helpful and courteous. Excellent communication. The building interior is very pleasant and the breakfast area is comfortable. The housekeeping staff does an outstanding job and deserves appreciation. There is a small supermarket next door and an excellent Peruvian restaurant (Cardinal) around the corner. Probably as close to the airport as you want to be. The shuttle organized by the hotel was cost effective and on time.

10/10 Excellent

John, Aventura

Stayed 1 night in Dec 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great staff. Highly recommended.
Stayed 1 night in Dec 2023

10/10 Excellent

Diana

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very courteous staff
Stayed 1 night in Jul 2023

10/10 Excellent

Maykel, Fort Myers

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was extremely kind, polite and professional. Jorge, Jimmy, Christian, Jackeline, Andrea, etc... We'll definitely be back in the future.... Thank you!!! Maykel & Roxana From Florida
Stayed 5 nights in Jun 2023

10/10 Excellent

leonard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Class hotel...very nice for romantic trist.
Nice, very classy hotel. Staff are classic...i felt special.
Stayed 2 nights in Jun 2023

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy lindo y la ubicación es muy buena. Cerca de muchos restaurantes y sitios de interés.
Stayed 1 night in Apr 2023

10/10 Excellent

jesus

10/10 Excellent

CLAUDIA

Stayed 1 night in Aug 2022

10/10 Excellent

Hernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great stay. Hector and other staff will ensure you leave happy and they repeatedly express that to you. I needed a cappuccino but they do not have a espresso machine but Hector went a got it from a near by coffee shop for us a few times. Hotel is clean and they do your laundry if needed.
Stayed 3 nights in Jul 2022

10/10 Excellent

Hernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hector and other staff are very accommodating and polite. Hotel is beautiful, clean and bed comfy. You can walk on Circunbalar street and find nice restaurants, bars and malls.
Stayed 1 night in Jul 2022