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Hotel Los Cristales

2.5 star property

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Photo gallery for Hotel Los Cristales

Exterior
Junior Suite | Down comforters, free WiFi, bed sheets
Superior Family Room | Down comforters, free WiFi, bed sheets
Front of property
Down comforters, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1120 Cra. 14, Santa Rosa de Cabal, Risaralda, 661020
  • Church of Our Lady of Victories
    ‪1 min walk‬
  • Las Araucarias Park
    ‪1 min walk‬
  • Machete Park
    ‪4 min walk‬
  • Pereira (PEI-Matecaña Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Family Room

Standard Family Room | Down comforters, free WiFi, bed sheets

Standard Family Room

  • 269 sq ft
  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Down comforters, free WiFi, bed sheets

Standard Twin Room

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Down comforters, free WiFi, bed sheets

Superior Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Down comforters, free WiFi, bed sheets

Junior Suite

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | Down comforters, free WiFi, bed sheets

Standard Triple Room

  • 172 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Family Room

Superior Family Room | Down comforters, free WiFi, bed sheets

Superior Family Room

  • 269 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Double Room

Standard Double Room | Down comforters, free WiFi, bed sheets

Standard Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Lagos de Venecia

  • Pool
  • Hot Tub
  • Pet friendly
  • Kids pool
4.0 out of 5, Very Good, (11)
The price is $55
per night
$55 total
includes taxes & fees
Mar 9 - Mar 10
Lagos de Venecia

About this property

Hotel Los Cristales

Santa Rosa de Cabal hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and 24-hour room service.
Hotel Los Cristales offers 27 accommodations with complimentary toiletries. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. This Santa Rosa de Cabal hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access.

This Santa Rosa de Cabal hotel also offers tour/ticket assistance, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Hotel Los Cristales is a smoke-free property.

Guests are offered a complimentary local cuisine breakfast.
Hotel Los Cristales has a restaurant on site.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free local cuisine breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Built in 2003
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Jetted bathtub
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Property is also known as

Hotel Los Cristales Santa Rosa de Cabal
Los Cristales Santa Rosa de Cabal
Hotel Hotel Los Cristales Santa Rosa de Cabal
Santa Rosa de Cabal Hotel Los Cristales Hotel
Hotel Hotel Los Cristales
Los Cristales
Los Cristales Santa Rosa Cabal
Hotel Los Cristales Hotel
Hotel Los Cristales Santa Rosa de Cabal
Hotel Los Cristales Hotel Santa Rosa de Cabal

Hotel Los Cristales Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 40 reviews
Rating 8 - Good. 11 out of 40 reviews
Rating 6 - Okay. 6 out of 40 reviews
Rating 4 - Poor. 6 out of 40 reviews
Rating 2 - Terrible. 1 out of 40 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jairo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Aug 2024

4/10 Poor

Michael

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
There were no drinking glasses no mini fridge. The free breakfast was bad at best. It was not what was advertised
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial sitio
el clima es bueno. los termales de san vicentente son unicos un paraiso natural, la comida tradicional es de lo mejor
Stayed 2 nights in Jun 2024

10/10 Excellent

SANDRA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in May 2024

4/10 Poor

Martha

Disliked: Staff & service, amenities, property conditions & facilities
People were very rude and overcharged for the room.
Stayed 1 night in Feb 2024

10/10 Excellent

Jorge

Liked: Staff & service, amenities, property conditions & facilities
Super cool and very nice
Stayed 5 nights in Feb 2024

10/10 Excellent

francisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and neat hotel. Very friendly staff. Great location and value.
Stayed 1 night in Feb 2024

6/10 Okay

martha, Charlotte

Traveled with family
Para empezar mi experiencia no fue buena ta que la descripción del lugar decía que era a 3 minutos caminado a los termales el cual era el sitio que realmente quería visitar y me encuentro en un hotel el la ciudad a 30 minutos de termales
Stayed 1 night in Dec 2023

10/10 Excellent

Cesar, CHARLOTTE

Traveled with partner
Liked: Amenities
Great place to stay with very nice staff
Stayed 1 night in Nov 2023

10/10 Excellent

jaime, Miami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The assigned room was spotles, supr clean, a nice king bed, and, very quiet.
Stayed 1 night in May 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

2/10 Terrible

Diego

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It is impossible to sleep with the noise coming from the trucks and cars driving down the street and the crowds that chat all night at the hotel lobby.

8/10 Good

Arnel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well located and staff extremely helpful and friendly. One of the rooms had some issues and they had to change it
Stayed 1 night in Dec 2022

6/10 Okay

adolfo

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Rooms on first floor are on top of the garage so lots of car alarms noise. No windows so super hot can't breathe in those rooms
Stayed 2 nights in Jan 2022

4/10 Poor

Dario, Bucaramanga

Traveled with group, Traveled with partner, Traveled with family
Disliked: Staff & service, property conditions & facilities
They need to improve customer service, offer all the services described on Expedia, and they must offer a solution in case something is not working or available. It was two bad nights, I received a compensation for bad service, but it was not what I expected for the price we paid, there are more options in the same area.
Stayed 2 nights in Nov 2021

8/10 Good

Ana

Stayed 1 night in Nov 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
solid value with great people
great service
Stayed 2 nights in Nov 2019

8/10 Good

Waldemar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar céntrico en el pueblo , limpio y personal muy agradable y atento.
Stayed 2 nights in Aug 2024

6/10 Okay

JESUS ALDIBER

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Zoraida

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésima
La atención del personal es horrible con el turista, son antipáticos, los baños son regulares y huelen a cañería.
Stayed 1 night in Jan 2024

6/10 Okay

andrea

Traveled with family
Las instalaciones del hotel estan acordes a su precio; el servicio en recepción y garaje fue excelente...el restaurante regular- malo en el tema de desayuno, tanto servicio como producto no cumple las expectativas q se piensa. Es de resaltar la actitud con la q se intenta brindar un buen servicio; espero mejoren las pequeñas fallas y sigan saliendo adelante....
Stayed 1 night in Jan 2024

10/10 Excellent

Göran

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Pavel D

Stayed 1 night in Nov 2023