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Hotel Soratama

3.5 star property

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Photo gallery for Hotel Soratama

Front of property
Suite (Doble) | Premium bedding, pillowtop beds, in-room safe, individually decorated
Suite (Doble) | Premium bedding, pillowtop beds, in-room safe, individually decorated
Lobby
Staircase

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Carrera 7 #19-20, Pereira, Risaralda, 660002
  • Plaza de Bolivar
    ‪1 min walk‬
  • Cathedral of Our Lady of Poverty
    ‪1 min walk‬
  • Pereira Cathedral
    ‪1 min walk‬
  • Pereira (PEI-Matecaña Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite (Doble)

Suite (Doble) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite (Doble)

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Premium bedding, pillowtop beds, in-room safe, individually decorated

Twin Room

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Premium bedding, pillowtop beds, in-room safe, individually decorated

Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Suite

Premium bedding, pillowtop beds, in-room safe, individually decorated

Double Suite

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Double Room Standard

Premium bedding, pillowtop beds, in-room safe, individually decorated

Double Room Standard

  • Sleeps 2
  • 2 Full Bed(s)

View all photos for Double Room Standard

Premium bedding, pillowtop beds, in-room safe, individually decorated

Double Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

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Front of property

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About this property

Hotel Soratama

3.5-star Pereira hotel steps from Plaza de Bolivar
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a rooftop terrace, concierge services, and laundry facilities.
Hotel Soratama offers 77 air-conditioned accommodations with safes and complimentary weekday newspapers. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 5-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 hot tubs are on site.
Hotel Soratama features 2 hot tubs. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

8 meeting rooms are available. This business-friendly hotel also offers a rooftop terrace, concierge services, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Hotel Soratama is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Emperador - This restaurant specializes in local cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Emperador

Things to do

  • 2 spa tubs

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 8 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 5-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Soratama
Hotel Soratama Pereira
Soratama
Soratama Pereira
Hotel Soratama Hotel
Hotel Soratama Pereira
Hotel Soratama Hotel Pereira

Hotel Soratama Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 245 out of 454 reviews
Rating 8 - Good. 115 out of 454 reviews
Rating 6 - Okay. 48 out of 454 reviews
Rating 4 - Poor. 19 out of 454 reviews
Rating 2 - Terrible. 27 out of 454 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Wanda L.

Traveled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
El mejor servicio lo dan los door men porq en el front desk no son muy bueno,los del restaurant ni se diga muy mala cara tienen todos y no se saben comunicar correctamente con los huéspedes, el elevador no se diga SÚPER LENTO
Stayed 5 nights in Nov 2024

10/10 Excellent

Ivolt

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The receptionist was not customer friendly at all. Ask me for my passport in order to check in so if your a tourist from another country you don’t pay taxes. The receptionist Ask me for a photo of my document and picture of my entry date then she still did not honor it after I showed her what she asked me for. Terrible customer service
Stayed 1 night in Nov 2024

2/10 Terrible

Maria

Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was just perfect, the staff were very friendly and attentive....although the 10th floor was a little noisy due to being under the restaurant and Yiu can hear chairs moving all the time ...but overall very clean and very good .... Great location, as most things are walkable.
Stayed 4 nights in Nov 2024

10/10 Excellent

Nelsy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Empleados muy amables todo muy bien Los baños muy estrechos y Les falta espejos de aumento
Stayed 9 nights in Oct 2024

6/10 Okay

Seong Min

Stayed 3 nights in Oct 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

otto, Miami Beach

Stayed 1 night in Sep 2024

10/10 Excellent

Katerin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has been well maintained. Free breakfast was first rate. Love location as its on main square. Highly recommended
Stayed 1 night in Oct 2024

8/10 Good

santiago

Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful stay, I recomend this hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Salomon, White Plains

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely! The place is not very new, but the conditions are ok. I would love it if the hot shower had more pressure and the streets were not so noisy at night, but the receptionist is very friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Carmen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El elevador muy lento y solo 1
Stayed 4 nights in Sep 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Best stay in Pereira
Stayed 1 night in Sep 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Best stay in Pereira
Stayed 1 night in Sep 2024

10/10 Excellent

Manny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 5 nights in Aug 2024

6/10 Okay

Sandra, davie

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

EDWIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
This is an amazing hotel, great (GREAT!) service, amazing people, great location, really good breakfast and you will not find something better in the area.
Stayed 9 nights in Sep 2024

10/10 Excellent

Cesar

Liked: Amenities
Sky lounge AMAZING, in the 11 floor, best views, food great, service really good, friendly! Room exactly as they announce in the pictures. Very impress with the breakfast, traditional local food and international. Beautiful room. I love it! And will come back
Stayed 1 night in Sep 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Jorge

Disliked: Staff & service, property conditions & facilities, room comfort
BAD CUSTOMER SERVICE
WE WERE UNABLE TO STAY BECUSE THEY DID NOT ALLOW MY PARTNER WITHOUT A PASSPORT? WHAT A RIDICULOUS LAW.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 4 nights in Aug 2024

10/10 Excellent

Lucia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very friendly staff. Specially in the restaurant for breakfast. Very sweet, not so much at the front desk.
Stayed 4 nights in Aug 2024

8/10 Good

Raul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El cuarto estuvo bien pero el baño es extremadamente pequeño, muy incómodo.
Stayed 1 night in Aug 2024