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Hotel Soratama

3.5 star property

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Photo gallery for Hotel Soratama

Front of property
Terrace/patio
Food and drink
Suite (Doble) | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Staircase

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Air conditioning
  • Room service
  • Housekeeping
$90
Sep 1 - Sep 2

Explore the area

View in a map
Carrera 7 #19-20, Pereira, Risaralda, 660002
  • Plaza de Bolivar
    ‪2 min walk‬
  • Victoria Shopping Mall
    ‪6 min walk‬
  • Olaya Herrera Park
    ‪10 min walk‬
  • Pereira (PEI-Matecaña Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite (Doble)

Suite (Doble) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite (Doble)

9.2 out of 10
Wonderful
(12 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Twin Room

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Double Room

8.0 out of 10
Very good
(18 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Suite

1 bedroom, premium bedding, pillowtop beds, in-room safe

Double Suite

  • 462 sq ft
  • Sleeps 2

View all photos for Double Room Standard

1 bedroom, premium bedding, pillowtop beds, in-room safe

Double Room Standard

10.0 out of 10
Exceptional
(1 review)
  • 204 sq ft
  • Sleeps 2

View all photos for Double Room Standard

1 bedroom, premium bedding, pillowtop beds, in-room safe

Double Room Standard

  • 161 sq ft
  • Sleeps 2

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About this property

Hotel Soratama

3.5-star Pereira hotel steps from Plaza de Bolivar
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a rooftop terrace, concierge services, and laundry facilities.
Hotel Soratama offers 77 air-conditioned accommodations with safes and complimentary weekday newspapers. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. 5-inch flat-screen televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 hot tubs are on site.
Hotel Soratama features 2 hot tubs. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

8 meeting rooms are available. This business-friendly hotel also offers a rooftop terrace, concierge services, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Hotel Soratama is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Emperador - This restaurant specializes in local cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Emperador

Things to do

  • 2 hot tubs

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 8 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 5-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Soratama
Hotel Soratama Pereira
Soratama
Soratama Pereira
Hotel Soratama Hotel
Hotel Soratama Pereira
Hotel Soratama Hotel Pereira

Hotel Soratama Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 298 out of 539 reviews
Rating 8 - Good. 136 out of 539 reviews
Rating 6 - Okay. 53 out of 539 reviews
Rating 4 - Poor. 21 out of 539 reviews
Rating 2 - Terrible. 31 out of 539 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious, clean rooms.
Stayed 1 night in May 2025

4/10 Poor

Ivan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed at Soratama for a week, came in with great expectations as the location and all I can say is that it was a great disapointment. Arrogant entitled front desk staff with zero empathy or sense of customer service. Too many things too list but ill summarize it. "Breakfast " was a complete joke, did not expect anything Grand but the bare min and I would be content, they have the bravery of serving old hard bread and all bakery goods every single day, you need to chase the servers for spoons, sweetners, salt and coffee or any condiments, if you ask for an omelette you will get raw eggs, super watery juice, fermented chia pudding, complete lack of competence, and if you point it out they will not bring you a proper made to taste one, no replacements, no guests allowed after 7 pm so my mother in law could not be with our 6 month old baby after that Elevator super slow and just 1 for the whole hotel that barely 3 people can fit in. They tried to charge taxes to my wife because shes dual citizen ( Canadian / Colombian ) One day they were called to clean the room late ( 430 pm ) but instead of cleaning, they decide to spray what felt like a full can of freshner and upon returning we had to stay out for over one hour with a 6 month old baby because it was intoxicating Brought it up at front desk and the guy on duty smiled at us with a clown look and replied ( so no freshner tomorrow?) Just so slimmy . If you care about being treated well and dont wan
Stayed 8 nights in May 2025

10/10 Excellent

Khaled

Stayed 1 night in Apr 2025

8/10 Good

jennai

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a nice hotel in a very convenient location in the middle of the city. There is a lot of noise from the park located right in front of the hotel but the windows are sound proof. I recommend this hotel.
Stayed 1 night in May 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel greeted warmly with a staff member holding an umbrella as I got out of the taxi. Huge room decent breakfast and friendly staff
Stayed 1 night in May 2025

8/10 Good

Daniel

Stayed 1 night in May 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Like home

Excellent service . Everyone was attentive to our needs. So friendly . Rooms in mint condition and breakfast so delicious. It was my husband first time in Pereira and he was so impressed. Definitely will return and recommend this hotel .
View from the roof top restaurant and lounge.
Stayed 4 nights in May 2025

10/10 Excellent

mario

Stayed 1 night in May 2025

2/10 Terrible

Gabriel

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service
Great location and friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Downtown location near everything
Stayed 2 nights in May 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel ,safe and beautiful inside, location is a plus
Stayed 1 night in Apr 2025

8/10 Good

MARCELA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I appreciated the cleanliness of the place and its proximity to various amenities. However, I did not like that we couldn’t be dropped off at the hotel door due to the busy street.
Stayed 3 nights in Apr 2025

10/10 Excellent

Adriana

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendado todo el personal y el hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was too far
Stayed 3 nights in Apr 2025

10/10 Excellent

Oscar

Stayed 4 nights in Apr 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was amazing. Customer Service was great, berry clean, and the breakfast was amazing.
Stayed 14 nights in Mar 2025

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place well located with great staff i highly recommand OH and great breakfast too
Stayed 2 nights in Feb 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Good location in the center of the city even though the noise and
Stayed 6 nights in Apr 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Amenities
It’s a very pretty property—well taken care of. In a busy, exciting spot right in front of Plaza Bólivar. Close to everything! My suite was lovely and very big! The bed was nice and firm. I liked the sitting bench in the shower as well—excellent water pressure with hot water! I think the staff was the best part—sweet, considerate employees who made me feel so welcome. I’d go back just to see their smiles. They took very good care of me! Only two things I didn’t love—only one elevator, and I know the description said typical Colombian breakfast, and I’m still learning about that. I ate the breakfast about half my time there.
Stayed 6 nights in Mar 2025

10/10 Excellent

Miguel A.

Stayed 1 night in Mar 2025

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow ! Great location in Pereira and such a good value for the price ! An hotel like this in the U.S or Canada is at least 2 times the price ! Great free breakfast, very nice roof top restaurant and jacuzzis ! Right in front of plaza Bolivar Pereira !
Stayed 2 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of the best i stayed in all of Colombia and the staff is very polite and very professional. The room was always so clean. I would recommend to anyone looking for a nice place in downtown Pereira.
Stayed 2 nights in Feb 2025