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Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Cabin

Bed Count 3 King Beds Maximum Occupancy 10 Max

Comfort Triple Room, 1 Bedroom, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Syvanna Hotel Wellness & SPA features an outdoor pool and a health club. The hotel offers a restaurant and a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a sauna, spa services, and a terrace. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. Onsite self parking is complimentary.

  • Picnic area
  • Daily
  • Number of outdoor pools - 1
  • Full-service spa
  • Front desk (limited hours)
  • Free breakfast
  • Billiards or pool table
  • Meeting rooms
  • Free self parking
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Safe-deposit box at front desk
  • Spa services on site
  • Area shuttle (surcharge)
  • Terrace
  • Luggage storage
  • Free continental breakfast
  • Number of restaurants - 1
  • Concierge services
  • Snack bar/deli
  • Pool umbrellas
  • Reception hall
  • Laundry facilities
  • Airport transportation
  • Total number of rooms - 6
  • Television in common areas
  • Arcade/game room
  • Airport transportation (surcharge)
  • Garden

Room Amenities

Syvanna Hotel Wellness & SPA offers 6 accommodations with safes and hair dryers. Rooms open to furnished balconies. Accommodations offer separate dining areas and include desks. Guests can surf the web using the complimentary wireless Internet access. Refrigerators and minibars are provided. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

  • Room service (limited hours)
  • Refrigerator
  • Minibar
  • Daily housekeeping
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Separate dining area
  • Free WiFi
  • Furnished balcony
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Mobile key entry

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Guests are offered a complimentary continental breakfast each morning.

Onsite venue - This restaurant serves breakfast and light fare.

Room service (during limited hours) is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

  • Body wraps
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Yoga classes/instruction on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 60000 per room (roundtrip)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at 10 PM

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-out

Check-out time is 1 PM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property follows sanitization practices of COVID-19 Guidelines (CDC)

Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)

Property follows sanitization practices of CovidClean (Safehotels - global expert)

Property follows sanitization practices of COVID-19 Guidelines (WHO)

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Security system

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Carbon monoxide detector

Front desk opens daily at 6 AM

Property follows sanitization practices of WELL Health-Safety Rating (IWBI)

Front desk closes daily at 10 PM

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)

Property is cleaned with disinfectant

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Staff wears personal protective equipment

Property follows sanitization practices of SGS (3rd party expert - Global)

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Food service has been amended for enhanced safety

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children 14 and younger are not allowed at this property. All guests older than 14 are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Children 14 years old and younger are not permitted at this property.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-out is available.

Hotel Names

  • Syvanna Hotel Wellness Pereira
  • Syvanna Wellness Pereira
  • Syvanna Wellness & Spa Pereira
  • Syvanna Hotel Wellness & SPA Hotel
  • Syvanna Hotel Wellness & SPA Pereira
  • Syvanna Hotel Wellness & SPA Hotel Pereira

Hotel Reviews

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