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Crowne Plaza Perth by IHG

4.5 star property

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Photo gallery for Crowne Plaza Perth by IHG

Exterior
Point of interest
Suite, 1 Bedroom, River View (Spa) | In-room safe, desk, laptop workspace, soundproofing
Point of interest
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Gym

Explore the area

Map
54 Terrace Road, East Perth, WA, 6004
  • Perth Mint
    ‪9 min walk‬
  • Elizabeth Quay
    ‪2 min drive‬
  • Optus Stadium
    ‪5 min drive‬
  • Perth, WA (PER)
    ‪18 min drive‬

Room options

View all photos for Premium Room, 1 King Bed (Spa Bath)

In-room safe, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed (Spa Bath)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, Park View (Langley Park View)

In-room safe, desk, laptop workspace, soundproofing

Premium Room, 1 King Bed, Balcony, Park View (Langley Park View)

  • 388 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | In-room safe, desk, laptop workspace, soundproofing

Room, 1 Queen Bed, Accessible

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Balcony, River View

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Queen Bed, Balcony, River View

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony, River View (High River View)

View from room

Standard Room, 1 King Bed, Balcony, River View (High River View)

  • 301 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | In-room safe, desk, laptop workspace, soundproofing

Premium Room, 2 Double Beds

  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, soundproofing

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, River View (Spa)

Suite, 1 Bedroom, River View (Spa) | In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Bedroom, River View (Spa)

  • 775 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, soundproofing

Standard Room

  • 344 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Balcony, River View (High River View)

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Queen Bed, Balcony, River View (High River View)

  • 301 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, laptop workspace, soundproofing

Premium Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed

In-room safe, desk, laptop workspace, soundproofing

Premium Room, 1 Queen Bed

  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

About this property

Crowne Plaza Perth by IHG

4.5-star hotel in East Perth
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Perth by IHG offers 189 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Crowne Plaza Perth by IHG provides a fitness center and complimentary bicycles. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 1049 square feet (97.5 square meters) include conference space. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Crowne Plaza Perth by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Gusti Restaurant and Bar - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English, Estonian, Filipino, French, German, Indonesian, Japanese, Korean, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle
  • Self parking on site (AUD 35 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: AUD 25 to 34 for adults and AUD 13 to 34 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Gusti Restaurant and Bar

Things to do

  • Free bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,049 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms
  • Computer station

Outdoors

  • Free pool cabanas
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (33 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 25.00 to 34.00 for adults, and AUD 13.00 to 34.00 for children
  • Self parking fee: AUD 35.00 per night
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Crowne Plaza Hotel Perth
Crowne Plaza Perth
Perth Crowne Plaza
Crowne Plaza Perth Hotel Perth
Crowne Plaza Perth Hotel East Perth
Crowne Plaza Perth Hotel
Crowne Plaza Perth East Perth

Crowne Plaza Perth by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 481 out of 1044 reviews
Rating 8 - Good. 388 out of 1044 reviews
Rating 6 - Okay. 101 out of 1044 reviews
Rating 4 - Poor. 44 out of 1044 reviews
Rating 2 - Terrible. 30 out of 1044 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ryan

Stayed 1 night in Dec 2024

4/10 Poor

Nicholas

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Was very dated and service was average.
Stayed 4 nights in Dec 2024

10/10 Excellent

Sarah

Stayed 1 night in Dec 2024

6/10 Okay

Clinton

Doesn’t take the Crowne
The room was tidy,a little run down in areas though,carpets were worn and paint needed some touch ups. Room service was limited and they only delivered one meal but two drinks. We had previously stayed at Crowne Plaza three years ago. That was a great stay,this time not as good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great value, getting parking a problem
Stayed 1 night in Dec 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there escaping a domestic violence situation from my father and the entire team went abo e and beyond to make my stay pleasant.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The housekeeping did an excellent job to change the bed sheets and keep the place clean. Reception staff were also very helpful and responsive.
Stayed 7 nights in Dec 2024

2/10 Terrible

Wandana

Stayed 1 night in Oct 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Lalit, Queanbeyan

Disliked: Cleanliness, staff & service, property conditions & facilities
Noting unique A better customer service and bit of professionalism will be fair thing to ask after spending big bucks during a long stay.
Stayed 11 nights in Dec 2024

6/10 Okay

Sam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Simple and easy stay, nothing flash but staff were accommodating. Great location, easy street parking available.
Stayed 2 nights in Dec 2024

2/10 Terrible

Joao

Liked: Cleanliness
Disliked: Staff & service
The rudest duty manager ever. She would Not let me have 1 visitor up to my room after 11pm. She also wouldn’t let me bring my partner back up to the room Because when I checked in my partner did not register….. absolute bull crap. She needs to find another job.
Stayed 2 nights in Dec 2024

10/10 Excellent

Remus, Amsterdam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not the newest, but everything was very clean and tidy. The beds were very comfortable with down pillows and duvets. The staff are very friendly and the pool was fantastic with our kids. When we were there, they were just installing brand-new gym equipment.
Stayed 4 nights in Dec 2024

10/10 Excellent

sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, friendly staff, great pool and super location for exploring Perth
Stayed 3 nights in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekender.
The hotel itself is very good overall. There are some features that are not so good:- Car parking is very limited but you can park in an underground car park a couple of hundred meters away if you get a ticket from the hotel first; The location of the hotel is not close to anything at all, not even a bus route to the city centre.
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, room comfort
Location
Stayed 4 nights in Nov 2024

10/10 Excellent

Eugen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

Jo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely as usual
I always stay at the Crowne if I can absolutely love it perfect placement if you want to stay in the heart of the city, barely any road noise and the beds are so comfy. My only issue was that they don’t have cots but I should have bought my iwn
Stayed 1 night in Nov 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service
Loved having access to laundry services. Carpet could use a good clean. No microwave or coffee maker in room but there was a kettle and mini fridge
Stayed 9 nights in Nov 2024

2/10 Terrible

ciara

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
the staff were rude and didn’t help when i needed help
Stayed 1 night in Nov 2024

6/10 Okay

Alexander

Traveled with family
Disliked: Staff & service
Uncomfortable beds, unfriendly staff, parking is not what it used to be. Your typical hotel
Stayed 1 night in Nov 2024

8/10 Good

Bec

Traveled with family
Liked: Cleanliness, amenities
The service in the lobby was exceptional but the restaurant service was average. Room was clean. Toilet kept running room 218.
Stayed 2 nights in Nov 2024

8/10 Good

Trevor

Stayed 1 night in Oct 2024