Joondalup City Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Joondalup City Hotel

Exterior
Superior Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free WiFi
Exterior detail
Lake
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
18 Grand Boulevard, Joondalup, WA, 6027
  • Joondalup Health Campus
    8 min walk
  • Lion Thai
    2 min walk
  • Joondalup Station
    14 min walk
  • Perth, WA (PER)
    37 min drive

Room options

Deluxe Double Room, 2 Queen Beds

  • 431 sq ft
  • Sleeps 2
  • 2 Queen Beds

Executive Room, 1 Queen Bed

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds

  • 431 sq ft
  • Sleeps 2
  • 2 Queen Beds

Similar properties

About this property

Joondalup City Hotel

3.5-star hotel in Joondalup
This hotel features laundry facilities, express check-out, and free newspapers. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite. Housekeeping is available on request.
Joondalup City Hotel offers 35 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Perth hotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is offered on request and change of towels can be requested.

Joondalup City Hotel features multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Wireless Internet access is complimentary. This Perth hotel also offers laundry facilities, express check-out, and a front-desk safe. Onsite self parking is complimentary.

Joondalup City Hotel has designated areas for smoking.

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Friday (9:30 AM - 5:30 PM) and Saturday - Sunday (9:30 AM - 2:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For more details, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: AUD 200.00 per day; may vary based on length of stay
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Joondalup City
Joondalup City Hotel
Joondalup City Hotel Hotel
Joondalup City Hotel Joondalup
Joondalup City Hotel Hotel Joondalup

Joondalup City Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 100 out of 355 reviews" "
Rating 8 - Good. 147 out of 355 reviews" "
Rating 6 - Okay. 59 out of 355 reviews" "
Rating 4 - Poor. 30 out of 355 reviews" "
Rating 2 - Terrible. 19 out of 355 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

David

Disliked: Cleanliness, property conditions & facilities
Kept awake from 10.45pm till 3 am from loud what sounded like arguments. Bathroom not cleaned properly. Didnt feel that safe. Don't recommend staying here.
Stayed 1 night in Sep 2024

8/10 Good

Hemmings

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Leonie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Amy

Business traveler
It was nice to have microwave/kettle/toaster but awkward washing up in a bathroom basin. Only given one access card so lights and air con switched off every time I popped out the room. No access given to wifi. No hotel information in the room. Bedding and linen lovely and clean, but bed extremely uncomfortable and hard. Happy with location as only 5 min walk to my destination. Great having free parking
Stayed 2 nights in Sep 2024

10/10 Excellent

Peta

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a great place to stay, close to hospital facilities that were needed for my visit.
Stayed 1 night in Sep 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place for an overnight stay
Stayed 1 night in Aug 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Good place
Stayed 1 night in Aug 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location as was close to the hospital. Within walking distance as we didn't have a car. I would stay again
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they are pleasant at the office and very helpful everything is nice and clean
Stayed 1 night in Jul 2024

2/10 Terrible

Ben

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Poor
Stayed 1 night in Jun 2024

8/10 Good

Cameron

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Sharon

Stayed 2 nights in Jun 2024

8/10 Good

Jane

Traveled with partner
All good
Stayed 1 night in May 2024

10/10 Excellent

troy

Stayed 1 night in Apr 2024

10/10 Excellent

Mathew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cosy but very clean and very friendly and helpful staff even after normal hours. I appreciate why they need to take a $200 bond but it is quite a lot compared to other hotels.
Stayed 2 nights in Apr 2024

8/10 Good

Murray

Traveled with partner
Liked: Cleanliness, staff & service
Suited our needs for travel.
Stayed 1 night in Apr 2024

10/10 Excellent

troy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

troy

Stayed 1 night in Apr 2024

6/10 Okay

Denise

Business traveler
Liked: Cleanliness, staff & service
I was disappointed that the restaurant and bar were closed. The walls are not well insulated so I could hear the man in the next room talking. There was no mattress protector and only a well worn polar fleece throw to use for a blanket. Cheap IKEA fake plants and pictures should have given me a clue. Won't stay there again. I have stayed in rooms costing less with better quality.
Stayed 1 night in Mar 2024

8/10 Good

Les

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
outside traffic especially early morning
Stayed 1 night in Mar 2024

8/10 Good

Renee

Liked: Staff & service, property conditions & facilities
Room was tidy but not as clean as I’d like. Shower was horrible but bed was comfy. Met our needs
Stayed 1 night in Mar 2024

8/10 Good

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and had everything we needed (looked newly renovated), expensive compared to the hotels in Perth CBD but so is everything around Joondalup, no parking at front of hotel so have to go in/out the back way, shame the restaurant not open but all in all would recommend.
Stayed 1 night in Mar 2024

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities
safe and quiet and friendly and helpful
Stayed 1 night in Mar 2024

8/10 Good

Larisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024