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Joondalup City Hotel

3.5 star property

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Photo gallery for Joondalup City Hotel

Front of property
Lobby
Deluxe Double Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free WiFi
Studio Suite, 2 Queen Beds | Private kitchen | Fridge, microwave, coffee/tea maker, electric kettle
Superior Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.6 out of 10
Good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi
  • Parking included
$133
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
18 Grand Boulevard, Joondalup, WA, 6027
  • Place, Joondalup Health Campus
    ‪7 min walk‬
  • Place, Lakeside Joondalup
    ‪11 min walk‬
  • Place, Arena Joondalup
    ‪12 min walk‬
  • Airport, Perth, WA (PER)
    ‪33 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free WiFi

Executive Room, 1 Queen Bed

7.6 out of 10
Good
(17 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free WiFi

Deluxe Double Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds

  • 431 sq ft
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

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Exterior
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About this property

Joondalup City Hotel

3.5-star hotel in Joondalup
This hotel features laundry facilities, express check-out, and free newspapers. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite. Housekeeping is available on request.
Joondalup City Hotel offers 35 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This Perth hotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is offered on request and change of towels can be requested.

Joondalup City Hotel features multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Wireless Internet access is complimentary. This Perth hotel also offers laundry facilities, express check-out, and a front-desk safe. Onsite self parking is complimentary.

Joondalup City Hotel has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open Monday - Friday (9:30 AM - 5:30 PM) and Saturday - Sunday (9:30 AM - 2:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: AUD 200.00 per day; may vary based on length of stay
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Joondalup City
Joondalup City Hotel
Joondalup City Hotel Hotel
Joondalup City Hotel Joondalup
Joondalup City Hotel Hotel Joondalup

Reviews

Joondalup City Hotel Reviews

7.6

Good

8.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 110 out of 401 reviews
Rating 8 - Good. 164 out of 401 reviews
Rating 6 - Okay. 69 out of 401 reviews
Rating 4 - Poor. 36 out of 401 reviews
Rating 2 - Terrible. 22 out of 401 reviews

Reviews

8/10 Good

Janice

Liked: Cleanliness, staff & service
Cafe on site closed business. Not released. Bed comfy. Shower great! Daily care of room needed.
Stayed 14 nights in Jul 2025

8/10 Good

Ethan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good room, comfy bed, great shower. Receptionist even checked us in after reception had closed
Stayed 2 nights in Aug 2025

8/10 Good

Suzanne

Liked: Staff & service
Property is older, tv not working Properly, aircon in room not heating or cooling. No plug in bathrooms, noisy extractor fan in bathrooms. Rooms/bathroom need a good clean in corners. Fridge only bar size and older/noisy.
Stayed 12 nights in Jul 2025

6/10 Okay

Matt

.
Stayed 1 night in Jul 2025

10/10 Excellent

Trent

Stayed 1 night in Jul 2025

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Maxwell

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
O daily room service for bed making and clean towels disgraceful
Stayed 3 nights in Jul 2025

6/10 Okay

A

Business traveler
Liked: Cleanliness, property conditions & facilities
High price for small room, noisy guests at all hours. Sign says “Food Wine Sleep”. None of the first two onsite and a little of the last. Staff friendly and welcoming and property clean, several restaurants, pubs and shops within easy walk
Stayed 5 nights in Jul 2025

6/10 Okay

Fee

Traveled with partner
Theres no restaurant available and a half hr checkin is rediculous from 2 pm
Stayed 1 night in Jun 2025

8/10 Good

Mark

Stayed 1 night in Jun 2025

8/10 Good

Bernardus

Liked: Cleanliness, staff & service, property conditions & facilities
It was comfortable and clean
Stayed 1 night in Jun 2025

8/10 Good

Peter

Stayed 1 night in May 2025

6/10 Okay

Kyle

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Sue

Business traveler, Traveled with partner
Disliked: Staff & service, property conditions & facilities
The bed was very uncomfortable
Stayed 1 night in May 2025

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 2 nights in May 2025. The staff at reception were very friendly and helpful. The room was very clean and comfortable and we slept well. Very quiet. Easy walking distance to the shopping centre. When we checked out the staff kept our bags for a few hours so we could go to the shopping centre before going to the airport. Was very much appreciated! We will stay there again when in Perth.
Stayed 2 nights in May 2025

6/10 Okay

Kate

Disliked: Property conditions & facilities
Had stayed before & this time payed extra for superior room & was given room right next door to past room & even more worn than the other. Not even smart TV won’t stay again.
Stayed 2 nights in May 2025

4/10 Poor

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A noisy party down the hall and it echoed through the entire floor until another guest asked them to quiet at 4am. The door and walls don’t hide noise from neighbouring rooms either- there was some moaning & vigorous action 😂 going on next door at 11pm then again 4am. I haven’t had much sleep. Sorry probably won’t stay here again.
Stayed 1 night in May 2025

10/10 Excellent

GLYN

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for hospitals and central joondaloop
Stayed 2 nights in Apr 2025

6/10 Okay

Sue

Liked: Staff & service
Disliked: Cleanliness
It was in a nice quiet area.
Stayed 2 nights in Apr 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for our needs. Have stayed here on a number of previous occasions and have no complaints
Stayed 1 night in Apr 2025

6/10 Okay

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap, clean, confusing

Cheap, clean room with wifi. Confusing check in, very confusing parking, but all OK once in.
Stayed 1 night in Apr 2025

2/10 Terrible

Angela

Traveled with family
Liked: Cleanliness, staff & service
We arrived quite late due and there was no tv remite control in the room, didn't want to disturb them for one. Then there were other guests having a domestic that went on for hours til 1am, couldn't put the tv on to drown them out. Very tired as a result. Called the after hours caretaker who didn’t answer. Left a message about the domestic dispute that was going on and nothing was done about it.
Stayed 1 night in Mar 2025

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

Yea great wonderful staff at reception makes a difference
Stayed 1 night in Mar 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here on a recommendation of family members enjoyed our stay the property has a well equippes fitness centre a real bonus after all day spent travelling
Stayed 3 nights in Feb 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Met our need perfectly.
Stayed 3 nights in Mar 2025