A restaurant, self parking, and laundry facilities are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and tour/ticket assistance.
Metro Hotel Perth City offers 95 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 38-inch LCD televisions come with digital channels. Bathrooms include showers and complimentary toiletries.
This Perth hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Perth hotel also offers multilingual staff, tour/ticket assistance, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Metro Hotel Perth City has designated areas for smoking.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Metro Hotel Perth City has a restaurant on site.
Languages
English, French, Hindi, Polish, Urdu
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Secured, covered self parking on site (AUD 20 per night)
Limited onsite parking
Wheelchair-accessible parking available
Food and drink
Daily full breakfast available 6:30 AM to 10:30 AM for a fee: AUD 10 to 30 for adults and AUD 6 to 15 for children
A restaurant
Things to do
TV in common areas
Family friendly
Laundry facilities
Mini-fridge
Conveniences
24-hour front desk
Laundry facilities
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
6 floors
Built in 1997
Designated smoking areas (fines apply)
Room amenities
Bedroom
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
38-inch LCD TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
Mini-fridge
More
Air conditioning (climate-controlled)
Desk
Desk chair
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The property charges 1.5 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 150.00 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately AUD 10 to 30 for adults, and AUD 6 to 15 for children
Covered self parking fee: AUD 20 per night
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires a credit card pre-authorization or cash bond at check-in. Guests must provide a photo ID and credit card at check-in.
We should mention
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Property is also known as
Comfort Hotel Perth City
Comfort Perth City
Comfort Perth City Hotel
Hotel Perth City
Perth City Hotel
Comfort Hotel Perth
Comfort Inn Perth
Comfort Hotel Perth City East Perth
Comfort Perth City East Perth
Metro Hotel Perth City Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 327 out of 1000 reviews" "
10 - Excellent
327
Rating 8 - Good. 473 out of 1000 reviews" "
8 - Good
473
Rating 6 - Okay. 132 out of 1000 reviews" "
6 - Okay
132
Rating 4 - Poor. 42 out of 1000 reviews" "
4 - Poor
42
Rating 2 - Terrible. 26 out of 1000 reviews" "
2 - Terrible
26
8.4/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
6/10 Okay
Antonio
Oct 2, 2024
Liked: Staff & service
Disliked: Cleanliness
Nil
Antonio
Stayed 2 nights in Sep 2024
6/10 Okay
Mathew
Traveled with partner
Sep 27, 2024
Liked: Amenities
Run down but nice enough
Mathew
Stayed 1 night in Aug 2024
8/10 Good
Wan Ting
Traveled with family and small children
Sep 16, 2024
Liked: Cleanliness, staff & service
Facilities were a little old but for the price paid, it was acceptable. Convenient buses around the area to take you to the city centre.
The hotel is clean and tidy, but a bit dated. The staff were friendly and efficient and the breakfast was good value, delicious and served promptly. This hotel is in a quiet area with good transport access and a lovely park close by.
Mark
Stayed 1 night in Sep 2024
10/10 Excellent
Christian
Business traveler
Sep 12, 2024
Liked: Amenities
Very good location close in Central Perth. Facilities were excellent.
The hotel is situated in a beautiful area of Perth,and is close to shopping etc.
ANTON
Stayed 2 nights in Aug 2024
8/10 Good
Tony
Sep 4, 2024
Liked: Cleanliness, staff & service
Tony
Stayed 2 nights in Aug 2024
6/10 Okay
Mahesh
Traveled with family
Aug 31, 2024
Mahesh
Stayed 2 nights in Aug 2024
6/10 Okay
Shou Shin, Ringwood
Aug 27, 2024
Liked: Cleanliness, staff & service, amenities
1) It’s not totally sound proof.
Noises came from flushing of toilets/showers, traffic, and along the corridors especially early hours in the morning.
2) However, having Secured car parking for guests is excellent.
3) It would be nice to have compliment bottled water available for guests since WA water is hard water.
Where to start? I had to kill 4 cockroaches on entry. Room next to me was occupied by people who had continuous domestic disputes with the most foul language one can imagine. This carried on through the night. Room walls were very thin as I could hear someone snoring very loudly. This hotel will be avoided at all costs. $184 AUD for the unpleasant stay. Avoid at all cost.
Ian
Stayed 1 night in Aug 2024
8/10 Good
Pasquale
Aug 2, 2024
Pasquale
Stayed 1 night in Aug 2024
4/10 Poor
Wade
Business traveler
Jul 27, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Hot water was luke warm. TV didn’t work in the morning. Bed average at best.
Wade
Stayed 1 night in Jul 2024
6/10 Okay
Joanne
Traveled with family
Jul 21, 2024
Liked: Cleanliness, staff & service
Bed was very uncomfortable and old, could really do with updating. Not all windows lock so the windows can be opened all the way, making it dangerous for younger children. Very limited parking including out on the street.