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Novotel Swan Valley Vines Resort

4.0 star property

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Photo gallery for Novotel Swan Valley Vines Resort

Deluxe Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board
Golf cart
Exterior
3 outdoor pools, sun loungers
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Breakfast available
  • Gym

Explore the area

Map
Verdelho Drive, The Vines, WA, 6069
  • Supa Golf and Supa Putt
    ‪7 min drive‬
  • Whiteman Park
    ‪8 min drive‬
  • Ugly Duckling Wines
    ‪10 min drive‬
  • Perth, WA (PER)
    ‪28 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Resort)

Room, 2 Queen Beds (Resort) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds (Resort)

  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Resort)

Room, 1 King Bed (Resort) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (Resort)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | In-room safe, desk, blackout drapes, iron/ironing board

Apartment, 3 Bedrooms

  • Sleeps 6
  • 3 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Executive Suite, 1 King Bed

  • 635 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | In-room safe, desk, blackout drapes, iron/ironing board

Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds

Similar properties

Property grounds

Discovery Parks - Swan Valley

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.5 out of 5, Wonderful, (791)
The price is $111
per night
$111 total
includes taxes & fees
Mar 4 - Mar 5
Discovery Parks - Swan Valley

About this property

Novotel Swan Valley Vines Resort

The Vines hotel with 2 restaurants
This smoke-free hotel features 2 restaurants, 3 outdoor pools, and a golf course. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and 3 coffee shops/cafes. Housekeeping is available on request.
Novotel Swan Valley Vines Resort offers 150 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to furnished balconies or patios. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 4 outdoor tennis courts. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Novotel Swan Valley Vines Resort features a golf course, 3 outdoor swimming pools, outdoor tennis courts, and a hot tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at one of the 3 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. Event facilities measuring 2540 square feet (236 square meters) include conference space. This business-friendly hotel also offers a children's pool, a 24-hour fitness center, and a terrace. Complimentary self parking is available on site.

Novotel Swan Valley Vines Resort is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Muscats Restaurant - Overlooking the golf course, this restaurant serves breakfast and dinner. A children's menu is available.
Thge Vines Cafe and Bar - Overlooking the golf course, this café serves lunch and dinner. Guests can enjoy drinks at the bar.
Greenside Cafe - Overlooking the golf course, this café serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Italian, Japanese, Russian

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: AUD 35 per person
  • 2 bars/lounges
  • 2 restaurants
  • 3 coffee shops/cafes
  • Snack bar/deli

Restaurants on site

  • Greenside Cafe
  • Muscats Restaurant
  • Thge Vines Cafe and Bar

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 3 outdoor pools
  • 4 outdoor tennis courts
  • Children's pool
  • Golf
  • Golf driving range
  • Golf lessons
  • Mini golf
  • Playground
  • Pro golf shop
  • Racquetball/squash
  • Spa tub
  • Tennis lessons
  • Vineyard

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,540 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 3 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 35 per person
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Novotel Swan
Novotel Swan Resort
Novotel Swan Valley Vines
Novotel Swan Valley Vines Resort
Novotel Swan Valley The Vines Hotel The Vines
The Novotel Vines Resort Swan Valley The Vines
Novotel Swan Valley Vines
Novotel Swan Valley Vines Resort Hotel
Novotel Swan Valley Vines Resort The Vines
Novotel Swan Valley Vines Resort Hotel The Vines

Novotel Swan Valley Vines Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 448 out of 1000 reviews
Rating 8 - Good. 355 out of 1000 reviews
Rating 6 - Okay. 135 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and lots of amenities and activities available.
Stayed 1 night in Oct 2024

8/10 Good

Reg

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had to walk a mile to get to my room! Bar closed at 9pm. Behind the times!
Stayed 1 night in Nov 2024

8/10 Good

Rosaleen

Stayed 1 night in Nov 2024

6/10 Okay

Nichole

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Gordon

Traveled with family
Disliked: Staff & service, property conditions & facilities
Guests are an inconvenience.
Room was noisy with corridor outside our room used as a thoroughfare by everyone going to or from other rooms at all hours. Waiting staff in cafe restaurant were abrupt. It was obvious customers were just an inconvenience to them. This resort clearly rests on its laurels when it comes to customer service.
Stayed 5 nights in Oct 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 2 nights in Nov 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bruce

Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful gardens and grounds. Fantastic spa and pool area. Very clean and maintained beautifully. Lift wasn’t working, that didn’t bother us but for a person in wheelchair or not able to walk up stairs would have been hard..
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a large 3 bedroom apartment which was great for 6 adults. Clean, spacious, comfortable. Had a problem with a blocked toilet, so rang reception & they had the handyman around quickly to fix it up.
Stayed 1 night in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Good wedding venue. Nice breakfast. Have to carry own cases to & from your room. Very comfortable king size bed.
Stayed 2 nights in Oct 2024

4/10 Poor

david, hillarys

Traveled with partner
Disliked: Amenities
Tried to play tennis but was told it was booked by the academy. The we noticed they were not used all evening.
Stayed 1 night in Sep 2024

10/10 Excellent

Cass

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for a relaxing getaway. Nice cold pool and hot spa . Clean property and rooms , lovely staff . Can’t fault it
Stayed 2 nights in Sep 2024

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Kaitlyn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
nice hotel, upgrade of room worth it.
Stayed 1 night in Sep 2024

10/10 Excellent

sophie

Stayed 1 night in Jul 2024

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service
Staff are rude and hard to get hold of by phone. Finally got through on phone to book which was obviously not reception and they wouldn't match price of online booking so booked online....when it came to the time of stay I needed to change date as I had a family member dying they would not change a date of a booking.... horrible service and horrible people...
Stayed 1 night in Aug 2024

10/10 Excellent

Magdelina

Stayed 3 nights in Aug 2024

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had our wedding at The Vines and it was so amazing, the staff and venue was great and we have so many amazing memories now.
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect holiday resort. Minor things. We are “old”. Would have preferred a menu in room, rather than scanning QR codes. Maybe biscuits for our morning “cuppa”. Minor. Loved everything. We WILL be back.
Stayed 1 night in Aug 2024

10/10 Excellent

jocelyn

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Open space. Big pool. Lots to do. Loved having kangaroos and beautiful friendly birds. Rooms a good size.
Stayed 1 night in Aug 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stopover enroute north from airport
attractive surroundings .very comfortable big bed. location suited our trip. helpful staff. ok cafe food
Stayed 1 night in Aug 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay
Stayed 4 nights in Jul 2024

10/10 Excellent

Chun Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stayed.
Stayed 1 night in Jul 2024