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Starwest Apartments Alderney on Hay

4.0 star property

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Relax in our spacious lobby, featuring a patterned carpet, comfortable sofas, and a reception desk with a bookshelf.
Modern kitchen with oven, stainless steel sink, and coffee maker.
Enjoy cooking in this well-equipped kitchen with an oven, microwave, and coffee maker.
Relax by the Starwest Hotel & Apartments' indoor pool, surrounded by comfortable lounge chairs and artificial grass.
Experience the unique zigzag facade of The Alderney Hay, offering easy access to local amenities and attractions.

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Laundry
  • Free WiFi

Explore the area

Map
193 Hay Street, East Perth, WA, 6004
  • Royal Perth Hospital
    ‪11 min walk‬
  • Elizabeth Quay
    ‪19 min walk‬
  • Optus Stadium
    ‪4 min drive‬
  • Perth, WA (PER)
    ‪13 min drive‬

Room options

View all photos for 1 Bedroom Apartment

LED TV, DVD player

1 Bedroom Apartment

8.2 out of 10
Very good
(65 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 1 Bedroom

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedrooms Standard Apartment

LED TV, DVD player

2 Bedrooms Standard Apartment

8.0 out of 10
Very good
(86 reviews)
  • 484 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

Standard Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedrooms Deluxe Apartment

LED TV, DVD player

2 Bedrooms Deluxe Apartment

7.8 out of 10
Good
(37 reviews)
  • 431 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

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About this property

Starwest Apartments Alderney on Hay

4-star hotel in East Perth
This smoke-free hotel features an indoor pool, a fitness center, and a coffee shop/cafe. Other amenities include self parking, dry cleaning, and laundry facilities. Housekeeping is available on request.
Starwest Apartments Alderney on Hay offers 62 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Beds feature premium bedding. LED televisions are featured in guestrooms. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The hotel offers a coffee shop/cafe. Starwest Apartments Alderney on Hay features an indoor pool and a fitness center. This Perth hotel also offers laundry facilities, dry cleaning/laundry services, and a convenience store. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Starwest Apartments Alderney on Hay is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 20 per night)
  • Limited onsite parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LED TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 10:00 AM and noon
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - noon)
The front desk hours vary at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: AUD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 AM and noon
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Crib (infant bed) fee: AUD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Alderney Apartments
Alderney Hay Executive
Alderney Hay Executive Apartments
Alderney Hay Executive Apartments Perth
Alderney Hay Executive Perth
Alderney On Hay East Perth
Starwest Apartments Alderney Hay Apartment East Perth
Starwest Apartments Alderney Hay Apartment
Starwest Apartments Alderney Hay East Perth
Starwest Apartments Alderney Hay
Starwest Apartments Alderney on Hay Hotel
Starwest Apartments Alderney on Hay East Perth
Starwest Apartments Alderney on Hay Hotel East Perth

Starwest Apartments Alderney on Hay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 283 out of 1001 reviews
Rating 8 - Good. 353 out of 1001 reviews
Rating 6 - Okay. 192 out of 1001 reviews
Rating 4 - Poor. 88 out of 1001 reviews
Rating 2 - Terrible. 85 out of 1001 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Rodney

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Spa not working. Old signage stating shop hours however were incorrect.
Stayed 3 nights in Apr 2025

6/10 Okay

Emily

Liked: Cleanliness
Disliked: Staff & service
Reception is only staffed until 12pm, and check in is at 2pm, so there is never any staff available to check you in! I arrived
Stayed 1 night in Apr 2025

6/10 Okay

Pauline

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Rima

Stayed 1 night in Apr 2025

6/10 Okay

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities
whilst room was good sized and well appointed - it could use a refurb, the room was old and tired even when compared to the common hallway on the floor. washing machine didn't work properly which was a let down
Stayed 4 nights in Apr 2025

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kitchen facilities in room very handy. Helpful staff.
Stayed 4 nights in Feb 2025

6/10 Okay

Tracey

Traveled with family
Stayed 7 nights in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay as usual….. first choice accommodation while staying in Perth …… ChrisNToi
Stayed 11 nights in Mar 2025

6/10 Okay

Teressa

Traveled with family
Liked: Staff & service, property conditions & facilities
Book Direct, it’s cheaper… then you will get what you pay for. The room had all the essentials - but it had unpleasant smell. The body wash ran out, the dispensers at the sink had not been cleaned and there was product buildup caked underneath. The curtains were dirty. Location was great, staff were nice, but only there very limited hours. The pool and gym looked great…
Stayed 6 nights in Apr 2025

6/10 Okay

Cesar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Spacious and with all features we needed. Place could do with some freshing up. It was great to have access to the pool and gym.
Stayed 2 nights in Apr 2025

8/10 Good

Stuart

Clean and convenient to me
Stayed 2 nights in Apr 2025

8/10 Good

Desanka

Traveled with family
Liked: Staff & service, property conditions & facilities
Good but old carpets and could review there utensils all a bit old
Stayed 7 nights in Mar 2025

6/10 Okay

Barbara

Traveled with family
Disliked: Staff & service, property conditions & facilities
I DID NOT LIKE THE FACT THAT AFTER 6PM WE HAD TO ACCESS THE BUILDING VIA THE UNDERCOVER PARKING INSTEAD OF THROUGH THE FRONT DOOR. THERE WAS A BAD SMELL IN THE ROOM. THE NOISE FROM OTHER APARTMENTS WAS QUITE LOUD VERY EARLY IN THE MORNING
Stayed 5 nights in Mar 2025

6/10 Okay

Simone

Liked: Room comfort
Disliked: Staff & service
Made it hard to check in and give deposit not enough info was given on where else to check in on the first day. Check in is after 2pm, but reception closes at 12pm. Did message through hotels app, plus after hours mobile, but no answer. Tried calling the next morning, no answer still. Finally received a message plus a phone call. Had to leave an event that I came to Perth to attend to pay drposit and check in, then go back again. Mould on the batroom roof, no drinking glasses and a very wobbly table. Only found the wifi password the day of checkout on a tiney piece of paper. Beds were very comfortable, Hot water and water pressure in shower were great.
Stayed 3 nights in Apr 2025

4/10 Poor

Douglas

Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Brad, Marrickville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so big for the 2 of us, we loved it. Great location too, right near the water and a short walk to Elizabeth Quay
Stayed 2 nights in Mar 2025

8/10 Good

Lois

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Pauline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, kitchen, comfy beds and great showers😀
Stayed 2 nights in Mar 2025

8/10 Good

JUN HO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Olivia

Disliked: Staff & service, property conditions & facilities
No
Stayed 3 nights in Mar 2025

6/10 Okay

Brett, Geraldton

Very limited times desk is manned, can’t even reach them by phone for anything other than that days bookings
Stayed 3 nights in Mar 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was a perfect size for my family, loved the full kitchen and laundry, large dining table and two large sofas. Beds were very comfy, air conditioning worked well and bathroom was clean and adequate. There was no noise from other tenants and the street outside was relatively quiet, a good end of the city. We used the pool which was clean and a good size. The only negative was limited car parks for guests as these are mostly reserved for permanent tenants. The upper level carpark has very steep staircase access to the mezzanine floor, no disabled access so not a suitable carpark for me. I would recommend this accommodation for family groups and anyone who needs a central city location without being in the congested heart of the city.
Stayed 4 nights in Mar 2025

10/10 Excellent

Esnart, Batchelor

Stayed 4 nights in Feb 2025

6/10 Okay

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Peeling paint Filthy dirty walls Floor sticky Every wall is dirty Light switches dirty
Stayed 2 nights in Mar 2025