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Starwest Apartments Alderney on Hay

4.0 star property

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Photo gallery for Starwest Apartments Alderney on Hay

Reception
Front of property
In-room dining
Indoor pool
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Laundry
  • Free WiFi

Explore the area

Map
193 Hay Street, East Perth, WA, 6004
  • Royal Perth Hospital
    ‪13 min walk‬
  • Elizabeth Quay
    ‪2 min drive‬
  • Optus Stadium
    ‪4 min drive‬
  • Perth, WA (PER)
    ‪18 min drive‬

Room options

View all photos for 1 Bedroom Apartment

LED TV, DVD player

1 Bedroom Apartment

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 1 Bedroom

  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedrooms Standard Apartment

LED TV, DVD player

2 Bedrooms Standard Apartment

  • 484 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

Standard Apartment, 2 Bedrooms

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedrooms Deluxe Apartment

LED TV, DVD player

2 Bedrooms Deluxe Apartment

  • 431 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

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includes taxes & fees
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About this property

Starwest Apartments Alderney on Hay

4-star hotel in East Perth
This smoke-free hotel features an indoor pool, a fitness center, and a coffee shop/cafe. Self parking is free. Other amenities include dry cleaning, laundry facilities, and a convenience store. Housekeeping is available on request.
Starwest Apartments Alderney on Hay offers 62 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Beds feature premium bedding. LED televisions are featured in guestrooms. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The hotel offers a coffee shop/cafe. Starwest Apartments Alderney on Hay features an indoor pool and a fitness center. This Perth hotel also offers laundry facilities, dry cleaning/laundry services, and a convenience store. Limited complimentary onsite parking is available on a first-come, first-served basis.

Starwest Apartments Alderney on Hay is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LED TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 10:00 AM and noon
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - noon)
The front desk hours vary at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 AM and noon
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Crib (infant bed) fee: AUD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Alderney Apartments
Alderney Hay Executive
Alderney Hay Executive Apartments
Alderney Hay Executive Apartments Perth
Alderney Hay Executive Perth
Alderney On Hay East Perth
Starwest Apartments Alderney Hay Apartment East Perth
Starwest Apartments Alderney Hay Apartment
Starwest Apartments Alderney Hay East Perth
Starwest Apartments Alderney Hay
Starwest Apartments Alderney on Hay Hotel
Starwest Apartments Alderney on Hay East Perth
Starwest Apartments Alderney on Hay Hotel East Perth

Starwest Apartments Alderney on Hay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 289 out of 1000 reviews
Rating 8 - Good. 354 out of 1000 reviews
Rating 6 - Okay. 185 out of 1000 reviews
Rating 4 - Poor. 88 out of 1000 reviews
Rating 2 - Terrible. 84 out of 1000 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jamie

Disliked: Cleanliness, amenities, property conditions & facilities
Ridiculous to check into, you have to stand in a general store with about 2 square meters of area for their customers from the store and the appartments trying to get help. Then finally get up to the room and it stinks. There was a big wad of hair floating in the toilet bowl. Just gross accommodation
Stayed 1 night in Jan 2025

8/10 Good

jude

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The only issue that I have with this property is the very limited reception hours. Reception closes at 12, but check in isn’t until 14.00. Make sure that you check your emails carefully as you will need instructions for late check in even if arriving at 14.00. The front doors will be locked so you will need to navigate your way in via the car park and back door. Appartments are spacious and clean (once you are in!), and red CAT service stops very close by. $250 bond needed which is worth bearing in mind when you book.
Stayed 2 nights in Jan 2025

6/10 Okay

John

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor check-in and check-out process. As I arrived after hours I was texted a code. Then hassled the next day by phone to check in. On day of leaving I asked to stay 30 mins past the 10am check out time. Rudely told that would cost $15!!! Never had that in many hundreds of stays. Very unreasonable.
Stayed 2 nights in Jan 2025

8/10 Good

Sandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment for the family. We really enjoyed the pool. Great central location, with free parking.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Whilst not the most modern hotel out there, it was comfortable, affordable and had all the facilities we needed. We stayed five nights and couldn’t fault the place.
Stayed 5 nights in Jan 2025

4/10 Poor

Diana

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment is very outdated, parking was really hard even though they claim to give you a parking spot, cleaning in weekly basis and its bare minimum, reception also not available at anytime
Stayed 16 nights in Dec 2024

6/10 Okay

SUBIRAJSING

Stayed 1 night in Dec 2024

8/10 Good

Elana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable rooms, affordable, great amenities, friendly & helpful staff The only thing was having issues with wifi connection. I would stay again
Stayed 1 night in Jan 2025

10/10 Excellent

tina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to transport to get into the heart of Perth was great. Kids loved the pool facilities
Stayed 5 nights in Dec 2024

8/10 Good

Jo

Traveled with family
Liked: Cleanliness, staff & service
We have stayed here twice in the last month. The water is lovely and hot. The towels clean and fluffy. Pool is clean. It is an older hotel and the cleanliness is comfortable with limited reception hours but it is an affordable option in East Perth. The air cons work well. Parking is good. Our Four wheel drive fitted in no problems. Easy access to CBD, WACA, and Optus with Red Cat bus tops nearby.
Stayed 2 nights in Jan 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Quite and close to everything
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Karina

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property was cheap. Just needed a night to crash after NY celebration. 1 bedrrom apartment cost 120. With my credits on expedia it cost 67. Place had no reception. They canned that to cut costs. U need to gain access via the convenience store. Parking was ok and secure. Premises had weird smells throughout. Facilities are very dated but worth it for such cheap rate. Could not get tv to work at all, even though there were instructions. Air con in bedrrom didn't really work even at 16 degrees. Exactly what we wanted, just a place to crash after celebrations. But wouldn't recommend for extended stays
Stayed 1 night in Dec 2024

8/10 Good

Shafiqa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, had a nice stay
Stayed 6 nights in Dec 2024

8/10 Good

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for undercover secure parking on one of Perth hottest days. Lovely to cook and prepare own meals and have the use of the indoor pool. Forgot own coffee bags as not a fan of international roast but could buy coffee downstairs in the convenience shop.
Stayed 1 night in Dec 2024

10/10 Excellent

annique

Stayed 1 night in Dec 2024

6/10 Okay

Awhi

Stayed 2 nights in Dec 2024

8/10 Good

Simone

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and close to all amenities
Stayed 1 night in Dec 2024

6/10 Okay

ria

Traveled with group
Disliked: Staff & service, property conditions & facilities
Itvwas run down, tv reception zero and overall very basic
Stayed 6 nights in Dec 2024

6/10 Okay

Brenton

Disliked: Cleanliness, staff & service, property conditions & facilities
Property hasn’t been maintained or cleaned well

8/10 Good

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities
The location is great, rooms need a bit of an upgrade. Property itself was getting re-painted.
Stayed 4 nights in Dec 2024

8/10 Good

Natt

Liked: Cleanliness, staff & service, property conditions & facilities
The property is safe and secure, with the team compassionate and accomodating. While the property is older and a lower cost accommodation, it is evident they endeavour to provide great value. I have travellwd a lot, and experienced 4 or 5 star hotels that have not been as clean as my apartment. . The check-in process beeds to be clarified as Expedia states it is a 2pm check-in yet the reception vloses at 12pm daily
Stayed 2 nights in Dec 2024

10/10 Excellent

Darren

Stayed 5 nights in Nov 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

8/10 Good

Eleanor

Liked: Cleanliness, staff & service
Good, clean, basic
Stayed 2 nights in Dec 2024