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Starwest Apartments Alderney on Hay

4.0 star property

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Photo gallery for Starwest Apartments Alderney on Hay

Reception
Indoor pool
Front of property
In-room dining
Full-size fridge, microwave, stovetop, coffee/tea maker

Reviews

7.4 out of 10
Good

Popular amenities

  • Air conditioning
  • Gym
  • Parking available
  • Laundry
  • Kitchen
$134
includes taxes & fees
Jan 10 - Jan 11

Explore the area

View in a map
193 Hay Street, East Perth, WA, 6004
  • Place, Langley Park
    ‪6 min walk‬
  • Place, WACA
    ‪6 min walk‬
  • Place, Perth Mint
    ‪6 min walk‬
  • Airport, Perth, WA (PER)
    ‪14 min drive‬

Room options

View all photos for 2 Bedrooms Deluxe Apartment

LED TV, DVD player

2 Bedrooms Deluxe Apartment

7.8 out of 10
Good
(41 reviews)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedrooms Standard Apartment

LED TV, DVD player

2 Bedrooms Standard Apartment

8.0 out of 10
Very good
(112 reviews)
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for 1 Bedroom Apartment

LED TV, DVD player

1 Bedroom Apartment

8.2 out of 10
Very good
(77 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 1 Bedroom

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About this property

Starwest Apartments Alderney on Hay

4-star hotel in East Perth
This smoke-free hotel features an indoor pool, a fitness center, and a coffee shop/cafe. Other amenities include self parking, dry cleaning, and laundry facilities. Housekeeping is available on request.
Starwest Apartments Alderney on Hay offers 62 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Beds feature premium bedding. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

LED televisions are featured in guestrooms. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The hotel offers a coffee shop/cafe. Starwest Apartments Alderney on Hay features an indoor pool and a fitness center. This Perth hotel also offers laundry facilities, dry cleaning/laundry services, and a convenience store. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Starwest Apartments Alderney on Hay is a smoke-free property.

Property amenities

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 20 per night)
  • Limited onsite self parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LED TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 10:00 AM and noon
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: AUD 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 AM and noon
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Crib (infant bed) fee: AUD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Alderney Apartments
Alderney Hay Executive
Alderney Hay Executive Apartments
Alderney Hay Executive Apartments Perth
Alderney Hay Executive Perth
Alderney On Hay East Perth
Starwest Apartments Alderney Hay Apartment East Perth
Starwest Apartments Alderney Hay Apartment
Starwest Apartments Alderney Hay East Perth
Starwest Apartments Alderney Hay
Starwest Apartments Alderney on Hay Hotel
Starwest Apartments Alderney on Hay East Perth
Starwest Apartments Alderney on Hay Hotel East Perth

Starwest Apartments Alderney on Hay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 297 out of 1008 reviews
Rating 8 - Good. 331 out of 1008 reviews
Rating 6 - Okay. 204 out of 1008 reviews
Rating 4 - Poor. 91 out of 1008 reviews
Rating 2 - Terrible. 85 out of 1008 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Aaron Dinesh

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convoluted check-in process, made worse by a numbering screw-up on their end. Bathroom amenities were not topped up proactively, had to nag them twice. Wifi was pretty much nonexistent. Beds were very uncomfortable.
Stayed 4 nights in Sep 2025

10/10 Excellent

Nurfarhana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety & Quietness: The apartment was very safe and quiet, perfect for a family getaway. We felt secure throughout our stay, with no noise disturbances. Convenience & Location: Easily accessible to shopping at Alderney Shopping Centre, making it convenient for all our needs. Close to Hay Street and Murray Street, so we could walk to shops, cafes, and attractions effortlessly. Transport options were very accessible, with bus stops nearby for easy travel around the city. Staff & Service: The staff were incredibly helpful and friendly, making our stay even more enjoyable. Any questions or requests were promptly attended to by the helpful staff. Overall Experience: We booked 3 apartments for 3 nights and we are so happy with this apartment. Please do not hesitate to book this apartment! A great place for a large family, with spacious apartments and excellent amenities. We appreciated the quiet environment combined with the convenience of nearby shopping and transport.
Stayed 3 nights in Sep 2025

6/10 Okay

Mellenie

Stayed 2 nights in Sep 2025

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please consider the suggestion

It would be a very good improvement if the key cards were in covers with a collar attached so that you can wear them around your neck. That would reduce the risk of people locking themselves out a lot. And as information for any future guests; 1 the door by the elevator needs a bit of force sometimes and 2. if the lock on it blinks green & red then you have to go out/in through the carpark on the left side of the entrance . That's what i hadn't been told at the reception and had to figure out for myself
Stayed 2 nights in Oct 2025

6/10 Okay

Peggy

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Indoor pool was a great way to entertain the kids. Very limited reception opening hours, check in is thru a convenient store in the building. Neighbourhood not very safe, police was seen basically every day. Apartment occupants above us yelled to people downstairs from the balcony. Apartment itself was very spacious and clean. Bit out dated in terms of furniture.
Stayed 7 nights in Sep 2025

6/10 Okay

Darren

Disliked: Staff & service
Serves a purpose but is tired
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay with family
Stayed 2 nights in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
The unit was was very good
Stayed 1 night in Sep 2025

6/10 Okay

Rebecca

Stayed 2 nights in Oct 2025

10/10 Excellent

Rhiannon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place completely exceeded our expectations. Hotel staff were super helpful and friendly and went over and beyond to ensure we had a great stay. The accomodation is great for budget accomodation. Clean, larger than normal rooms, washing machine and dryer was a highlight. The location was also perfect. We will definitely be back.
Stayed 3 nights in Sep 2025

6/10 Okay

Matara

Traveled with family
Disliked: Staff & service
Rooms average, No WIFI, paid parking which is limited. Service was okay.
Stayed 1 night in Sep 2025

4/10 Poor

Sam

Traveled with family
Disliked: Property conditions & facilities
Broken bed in the room, difficult to navigate exiting when the reception wasn’t open. Very loud and noisy area, if you’re looking for a cheap stay this is it.
Stayed 1 night in Oct 2025

6/10 Okay

John de

Fine
Stayed 3 nights in Sep 2025

10/10 Excellent

Brenden

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was great. Comfortable. No wifi code but didnt really need it. Cafe downstairs was brilliant.
Stayed 4 nights in Sep 2025

6/10 Okay

Michael

Stayed 3 nights in Sep 2025

10/10 Excellent

Aoife

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Family friendly. Quiet and safe with comfortable beds. Easy access to public transport.
Stayed 3 nights in Sep 2025

10/10 Excellent

Anthony

Thankyou for our stay
Stayed 1 night in Sep 2025

6/10 Okay

Wendy

Liked: Cleanliness
Stayed 3 nights in Sep 2025

6/10 Okay

Daniel

Disliked: Cleanliness, property conditions & facilities
Apartment was dirty and aged!! Could do with a deep clean!!
Stayed 2 nights in Sep 2025

8/10 Good

Nicholas

Stayed 3 nights in Sep 2025

6/10 Okay

Pamela

Liked: Cleanliness, staff & service
Good price
Stayed 6 nights in Sep 2025

8/10 Good

Victoria

Stayed 1 night in Sep 2025

2/10 Terrible

Abu

Stayed 4 nights in Sep 2025

8/10 Good

Brenda

Stayed 2 nights in Sep 2025