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Starwest Apartments Alderney on Hay

4.0 star property

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Photo gallery for Starwest Apartments Alderney on Hay

Reception
In-room dining
Indoor pool
Front of property
Full-size fridge, microwave, stovetop, coffee/tea maker

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Laundry
  • Free WiFi

Explore the area

Map
193 Hay Street, East Perth, WA, 6004
  • Royal Perth Hospital
    ‪11 min walk‬
  • Elizabeth Quay
    ‪19 min walk‬
  • Optus Stadium
    ‪4 min drive‬
  • Perth, WA (PER)
    ‪13 min drive‬

Room options

View all photos for 1 Bedroom Apartment

LED TV, DVD player

1 Bedroom Apartment

8.2 out of 10
Very good
(63 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 1 Bedroom

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedrooms Standard Apartment

LED TV, DVD player

2 Bedrooms Standard Apartment

8.0 out of 10
Very good
(83 reviews)
  • 484 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

Standard Apartment, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for 2 Bedrooms Deluxe Apartment

LED TV, DVD player

2 Bedrooms Deluxe Apartment

8.0 out of 10
Very good
(34 reviews)
  • 431 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

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About this property

Starwest Apartments Alderney on Hay

4-star hotel in East Perth
This smoke-free hotel features an indoor pool, a fitness center, and a coffee shop/cafe. Self parking is free. Other amenities include dry cleaning, laundry facilities, and a convenience store. Housekeeping is available on request.
Starwest Apartments Alderney on Hay offers 62 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Beds feature premium bedding. LED televisions are featured in guestrooms. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The hotel offers a coffee shop/cafe. Starwest Apartments Alderney on Hay features an indoor pool and a fitness center. This Perth hotel also offers laundry facilities, dry cleaning/laundry services, and a convenience store. Limited complimentary onsite parking is available on a first-come, first-served basis.

Starwest Apartments Alderney on Hay is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Dining table
  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LED TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 10:00 AM and noon
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - noon)
The front desk hours vary at this property
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 10:00 AM and noon
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Crib (infant bed) fee: AUD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Alderney Apartments
Alderney Hay Executive
Alderney Hay Executive Apartments
Alderney Hay Executive Apartments Perth
Alderney Hay Executive Perth
Alderney On Hay East Perth
Starwest Apartments Alderney Hay Apartment East Perth
Starwest Apartments Alderney Hay Apartment
Starwest Apartments Alderney Hay East Perth
Starwest Apartments Alderney Hay
Starwest Apartments Alderney on Hay Hotel
Starwest Apartments Alderney on Hay East Perth
Starwest Apartments Alderney on Hay Hotel East Perth

Starwest Apartments Alderney on Hay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 288 out of 1005 reviews
Rating 8 - Good. 355 out of 1005 reviews
Rating 6 - Okay. 190 out of 1005 reviews
Rating 4 - Poor. 87 out of 1005 reviews
Rating 2 - Terrible. 85 out of 1005 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was a perfect size for my family, loved the full kitchen and laundry, large dining table and two large sofas. Beds were very comfy, air conditioning worked well and bathroom was clean and adequate. There was no noise from other tenants and the street outside was relatively quiet, a good end of the city. We used the pool which was clean and a good size. The only negative was limited car parks for guests as these are mostly reserved for permanent tenants. The upper level carpark has very steep staircase access to the mezzanine floor, no disabled access so not a suitable carpark for me. I would recommend this accommodation for family groups and anyone who needs a central city location without being in the congested heart of the city.
Stayed 4 nights in Mar 2025

10/10 Excellent

Esnart, Batchelor

Stayed 4 nights in Feb 2025

6/10 Okay

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Peeling paint Filthy dirty walls Floor sticky Every wall is dirty Light switches dirty
Stayed 2 nights in Mar 2025

6/10 Okay

Angela

Special needs bathroom had mould in the grout, remote for tv was missing a part for accessing Netflix, older than expected, smelt musty like old cigarettes
Stayed 1 night in Mar 2025

8/10 Good

John, South Perth

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
good size room (603). Cleanliness was passable. Hot water and AC very effective. Kitchenette facilities were good.
Stayed 2 nights in Mar 2025

8/10 Good

GLENDA

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The location was excellent. We loved the parking of the car arrangement. We felt safe when exiting our car with security cameras around. The room itself was 'tired' but quiet and functional. Recommended by friends and we would definitely come back. Thank you
Stayed 2 nights in Mar 2025

10/10 Excellent

kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to Perth CBD, couple minute walk to free bus service that took you into CBD in 10 minutes. Next door to a convenience store that had a variety of items that were reasonably priced. Free undercover parking.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Eleanor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Exceptional Value. Just ensure you contact the property before midday to arrange checkin.
Stayed 1 night in Feb 2025

6/10 Okay

Ian

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Sophie

Liked: Cleanliness, property conditions & facilities
I had a late check in and the property was easy to communicate with and confirmed my check in details with plenty of notice. Property was clean and had all the items I needed for a self serviced apartment
Stayed 3 nights in Mar 2025

8/10 Good

JEANETTE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price and spacious apartment
Stayed 4 nights in Feb 2025

8/10 Good

alex

Traveled with group
Liked: Cleanliness, property conditions & facilities
Code for check in at lock box wrong. Luckliy another person knew to go to the shop next door to get keys, otherwise we would of been without accom. No answer on the number they give to ring. Still waiting to get 250 room deposit back over 2 weeks later. Hotel blaming bank. Not true. Otherwise clean and comfy great location
Stayed 2 nights in Feb 2025

8/10 Good

Alireza

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Amenities
I just want to say that it seems the hotel has not YET refunded the bond(250$)
Stayed 10 nights in Feb 2025

10/10 Excellent

Claudette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay regularly at Alderney on Hay and as always it was a pleasant stay. Only downside was packing has become an issue as you could not go out at night or you loose your parking spot and have to park on the street. We also froze the first night as there was no aircon remote to switch the aircon down we eventually climb up to switch it off at the wall. Other than that we will stay there again.
Stayed 3 nights in Feb 2025

6/10 Okay

Martin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Room itself was fine, Hotel as a whole was really noisy, lots of banging and noise at night while kids trying to sleep. Pool was great. Staff or lack there of were terrible. Carpatks were small but secured
Stayed 3 nights in Feb 2025

6/10 Okay

Ben

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great value rooms. Late check in was smooth but we couldn’t access the gym.
Stayed 1 night in Feb 2025

10/10 Excellent

Nicole

Liked: Cleanliness
Stayed 2 nights in Feb 2025

6/10 Okay

Aaron

Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Tess

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
It was a clean, spacious apartment. Having the washing machine and dryer in the apartment was excellent.
Stayed 4 nights in Feb 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's really ok; it needs better signage and instructions when checking!
Stayed 1 night in Feb 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The unit had everything we needed. A fully functional Kitchen, even a dishwasher. The laundry also had a large basin, washer and dryer. Loved being able to be self-sufficient helped make a stay that much more affordable. The hotel has a pool that is maintained and kept at a very high standard. Security at the hotel made the stay stress free and a relaxing. Set in the city of Perth, we were central for visiting family north and south of Perth. Close to everything in town too. Thanks to the team running the site. Well done!
Stayed 11 nights in Feb 2025

8/10 Good

GARY

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location onsite parking good size unit overall was ok would stay again reception opening hours very inconvenient as i check in late i have to still recheck in following day before 10am as i was here for business very difficult as i have to take time off work to recheck in would suggest a better system to check in
Stayed 0 nights in Feb 2025