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The Swan Valley Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Swan Valley Hotel

1 Bed Apartment | Private kitchen | Mini-fridge, electric kettle
Standard King Room | Premium bedding, desk, laptop workspace, free WiFi
1 Bed Apartment | Living area | 32-inch TV with digital channels
Standard King Room | Premium bedding, desk, laptop workspace, free WiFi
Front of property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Laundry
  • Pool
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
10250 West Swan Road, Henley Brook, WA, 6055
  • Supa Golf and Supa Putt
    1 min walk
  • Old Young's Distillery
    4 min walk
  • Ugly Duckling Wines
    2 min drive
  • Perth, WA (PER)
    20 min drive

Room options

View all photos for Standard King Room

Standard King Room | Premium bedding, desk, laptop workspace, free WiFi

Standard King Room

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Disability Access Room

Disability Access Room | Premium bedding, desk, laptop workspace, free WiFi

Disability Access Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bed Apartment

1 Bed Apartment | Premium bedding, desk, laptop workspace, free WiFi

1 Bed Apartment

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Premium bedding, desk, laptop workspace, free WiFi

Suite

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Novotel Swan Valley Vines Resort

Pool
Hot Tub
Kids pool
Parking included
4.2 out of 5, Very Good, (976)
The price is $227
per night
$249 total
includes taxes & fees
Dec 14 - Dec 15
Novotel Swan Valley Vines Resort

About this property

The Swan Valley Hotel

3.5-star Henley Brook hotel steps from Supa Golf and Supa Putt
A seasonal outdoor pool, laundry facilities, and express check-out are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a picnic area. Weekly housekeeping is available.
The Swan Valley Hotel offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and complimentary toiletries. Beds feature premium bedding. Televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided weekly.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Swan Valley Hotel features a seasonal outdoor pool, a garden, and a picnic area. Public areas are equipped with complimentary wireless Internet access. This Henley Brook hotel also offers laundry facilities and express check-out. Onsite self parking is complimentary.

The Swan Valley Hotel has designated areas for smoking.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Playground
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Playground
  • Seasonal outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities

Guest services

  • Housekeeping (weekly)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Locally-owned and organized tours and activities

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM
Early check-in subject to availability
Early check-in fee: AUD 50.00
Late check-in fee: AUD 50 for check-in between 5:00 PM and 8:30 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50.00
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 5:00 PM) and Saturday - Saturday (8:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's DirectKey mobile app before check-in
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 1 2024 to November 30 2024 (dates subject to change):
  • Laundry facilities
  • Swimming pool

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: AUD 50.00 (subject to availability)
  • Late check-in fee: AUD 50 for check-in between 5:00 PM and 8:30 AM
  • Late check-out fee: AUD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Surcharges apply for use of the sofa bed in the guestrooms.

We should mention

This property does not have elevators
The seasonal pool will be open from September to May

Property is also known as

Swan Valley Oasis
Swan Valley Oasis Resort Henley Brook
Swan Valley Oasis Resort
The Swan Valley Hotel Hotel
The Swan Valley Hotel Henley Brook
The Swan Valley Hotel Hotel Henley Brook

The Swan Valley Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 37 out of 97 reviews" "
Rating 8 - Good. 30 out of 97 reviews" "
Rating 6 - Okay. 19 out of 97 reviews" "
Rating 4 - Poor. 6 out of 97 reviews" "
Rating 2 - Terrible. 5 out of 97 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Darlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was all good
Stayed 1 night in Aug 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well presented accommodation, close to all the highlights of the Swan Valley
Stayed 1 night in Aug 2024

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, shady, convenient. Small bathroom
Stayed 1 night in Aug 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Taylor

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
While the establishment is in a nice state, the cleaning could be done better, Had chunks for hair in the spa bath and dropped my phone under the bed and had a bonus toenail come out with it. No microwave was an inconvenience. The room didn't even have a dustpan and brush to clean up a small mess. But otherwise a nice room for an overnight stay in a gorgeous area of the valley.
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service
Pleasant enough
Pleasant enough but the hotel is still being refurbished
Stayed 1 night in Aug 2024

6/10 Okay

Sheryl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed with facilities in room - no microwave, no toaster, no chairs to sit on (other than 1 office type chair), small desk rather than dining table. Minimum essentials like glasses, plates, but no facilities to wash or dry same. nowhere to sit to watch TV except on bed or one office chair. Although room was small, re-positioning of bed would allow space for small 2 seater lounge.
Stayed 1 night in Aug 2024

6/10 Okay

Nick

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Modika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean and tidy room, nice big bath and big comfy bed. Staff are super friendly
Stayed 1 night in Jun 2024

10/10 Excellent

Ryan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for what we needed. Quick responses and very helpful. Excellent room.
Stayed 1 night in Jun 2024

10/10 Excellent

Ann

Lovely
Was done for my granddaughter birthday was lovely and clean and very nice. Thankyou 😊
Stayed 1 night in May 2024

10/10 Excellent

Toni

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely
Stayed 1 night in May 2024

10/10 Excellent

Gemma

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty courtyards, well maintained garden beds. Staff were amazing, went above and beyond. Not a luxury place, but perfect for our needs. Would definitely stay again.
Stayed 1 night in Apr 2024

8/10 Good

Ngahuia

Business traveler
Liked: Cleanliness, staff & service
Room was comfortable and clean. Basic amenities.
Stayed 1 night in Apr 2024

8/10 Good

Rosemary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for family wedding held in the area.
Stayed 1 night in Apr 2024

10/10 Excellent

william

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE JUNGLE TYPE RESORT ,PAR 3 GOLF
Stayed 2 nights in Apr 2024

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location,clean and comfortable rooms.Friendly and helpful staff.Definitely my favourite staycation in the Swan Valley.
Stayed 1 night in Apr 2024

2/10 Terrible

Joshua

Disliked: Property conditions & facilities
Worst customer service I’ve ever experienced, injured myself on the property and it was laughed about by manager
Stayed 1 night in Mar 2024

10/10 Excellent

Garry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff both on the fone and in person were fabulous. So helpful lovely property to stay if you want to be out of the hustle of the city great vineyards and amenities close by
Stayed 2 nights in Mar 2024

6/10 Okay

Steve

Stayed 1 night in Mar 2024

8/10 Good

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nothing flash but very queen and tidy nonetheless. Price is very reasonable so long as you don’t like too many frills. Perfect if it’s just somewhere to lay your head. Overall can’t complain fir the amount paid versus other offerings in the area.
Stayed 1 night in Mar 2024

2/10 Terrible

Kapil

Stayed 1 night in Mar 2024

8/10 Good

Robyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fri 1 Mar: checked in late and card/app worked Sat 2 Mar: AM - locked out when I went my car at 7.25am, cleaner let me in - card and app both no longer working Got back later and had cards re-added, app working. Came back later - card and app both no longer working Got back later and had cards re-added, app working.
Stayed 5 nights in Mar 2024

6/10 Okay

Robyn

Liked: Cleanliness, staff & service
Peaceful and quiet
Stayed 1 night in Mar 2024