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The Ritz-Carlton, Perth

5.0 star property

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Photo gallery for The Ritz-Carlton, Perth

Exterior
View from property
Studio, 1 King Bed | View from room
Outdoor pool, open 6:00 AM to 8:00 PM, sun loungers
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Housekeeping
  • Parking available

Explore the area

Map
1 BARRACK STREET, Perth, WA, 6000
  • Elizabeth Quay
    ‪3 min walk‬
  • Perth Convention and Exhibition Centre
    ‪12 min walk‬
  • RAC Arena
    ‪18 min walk‬
  • Perth, WA (PER)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Double Beds

Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Double Beds

  • 592 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Minibar, in-room safe, individually decorated, individually furnished

Room, 2 Double Beds

  • 592 sq ft
  • River view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

  • 592 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Park View (Langley Park)

Suite, 1 Bedroom, Park View (Langley Park) | Living room | LED TV, DVD player, pay movies

Suite, 1 Bedroom, Park View (Langley Park)

  • 1109 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Studio, 1 King Bed

  • 689 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Studio, 1 King Bed

  • 689 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Elizabeth Quay)

Suite, 1 Bedroom (Elizabeth Quay) | Minibar, in-room safe, individually decorated, individually furnished

Suite, 1 Bedroom (Elizabeth Quay)

  • 1119 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

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About this property

The Ritz-Carlton, Perth

5-star hotel in Perth Central Business District
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
The Ritz-Carlton, Perth offers 205 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. LED televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, The Ritz-Carlton, Perth features an outdoor pool and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 21500 square feet (1997 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge).

The Ritz-Carlton, Perth is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Hearth Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Hearth Lounge - This bar specializes in local cuisine. Reservations are required. Open daily.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Indonesian, Italian, Korean, Malay, Polish, Portuguese, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (AUD 80 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 55 for adults and AUD 27.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Hearth Lounge
  • Hearth Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 21,500 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • LED TV with cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 120 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 55 for adults and AUD 27.50 for children
  • Valet parking fee: AUD 80 per night (in/out privileges)
  • Rollaway bed fee: AUD 120 per day
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

The Ritz-Carlton, Perth Hotel
The Ritz-Carlton, Perth Perth
The Ritz-Carlton, Perth Hotel Perth

The Ritz-Carlton, Perth Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 225 out of 338 reviews
Rating 8 - Good. 67 out of 338 reviews
Rating 6 - Okay. 25 out of 338 reviews
Rating 4 - Poor. 16 out of 338 reviews
Rating 2 - Terrible. 5 out of 338 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Sensational location and view. Comfortable and well appointed facilities. Seamless check in/checkout.
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views
Some of the best views in Perth. One of the best rooms we’ve had the pleasure of staying in. Staff were friendly and helpful. Would definitely recommend
Stayed 1 night in Dec 2024

6/10 Okay

Leck Kin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Service so so only , not worth the price ☹️
Stayed 1 night in Dec 2024

10/10 Excellent

Maroun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been in hotels all over the world and the level of service my family and I received during our stay here was the best ever, bar none? Would definitely stay here again and would highly recommend it to anyone staying in Perth.
Stayed 3 nights in Dec 2024

10/10 Excellent

Giuliano

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Wonderful hotel experience - Great location. Staff were amazing. Room was beautiful in size & layout, but shame about the quality of the window furnishings - apart from being dirty & damaged, their quality does not appear to be aligned with quality standards you would expect at the Ritz-Carlton.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st wedding Anniversary celebration
location is excellent. the whole building is fantastic with views to die for from the bedroom, the bed and pillows were so comfy and along with the block out blinds we had a fantastic sleep. Will be back soon.
Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So much better than the crown
Truly amazing. Service was impeccable
Stayed 1 night in Nov 2024

6/10 Okay

Gregory

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ritz is a beautiful hotel in a lovely location. But unfortunately there were some issues with our stay. The first was that we had a car and were given no choice but to use valet parking, which turned out to be $70 per day but nobody told us that until the end of our stay. The second was that when we checked in we were told we could get late check out at 12noon because we had a baby with us but on check out day we were told we had to vacate by 11am and they wouldn’t accommodate us. The third was that after check out, we had emailed the hotel concierge (that we had been emailing back and forth with previously) asking about a forgotten phone charger and they no longer responded to us. These issues aren’t very acceptable coming from such an expensive and high end hotel that we paid a lot of money to stay at.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the Ritz. Will definitely be back!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jules

Stayed 1 night in Nov 2024

10/10 Excellent

YOGESH

Traveled with partner
Very close to all convenient locations for dinner and transportation
Stayed 5 nights in Nov 2024

2/10 Terrible

Amanda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Ella

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For the price it was not at all worth it
Stayed 1 night in Oct 2024

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, facilities first rate
Stayed 2 nights in Oct 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
excellent
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday treat.
Early check in and late check out, excellent. Pool and spa were great.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible experience, excellent attention to detail. Staff polite and professional
Stayed 1 night in Oct 2024

4/10 Poor

Abigail

Disliked: Amenities
Considering this was a two night stay for my birthday, I was very disappointed. Clearly my standards and expectations were far too high. I doubt I will be returning to this hotel in the future.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and lounge club
Stayed 2 nights in Sep 2024

10/10 Excellent

Jerome, Blaxland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted by a lovely reception and the stay was amazing with great views. Thank you
Stayed 2 nights in Sep 2024

8/10 Good

Patricia

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Good hotel with not so comfortable bed.
The hotel itself overall ok. Location is convenient to get around Perth. However there are plenty of drawbacks. Hotel rooms not that clean, dust is everywhere above eye levels. Bathrooms mirrors hell of a dirty for upper half. Mattress extremely uncomfortable and don’t have topper . Whole mattress shaking like it’s an earthquake when one of us gently moves form back to side. So it’s a frame design not so suitable for a hotel. Windows not tinted so there are less privacy even your view is gorgeous you barely enjoyed it as everyone else will see you naked or undressed feels like you been watched all the time for a building near by. Also For our 10 days staying concierge say hi only once. On a good side rooms spacious enough and doubles sink is very practical. Location is convenient and all is in walkable distance even Kings park.
Stayed 10 nights in Aug 2024

4/10 Poor

kent

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stay away as this is not the usual Ritz expected
One of the worst ritz experience. Does not deserve the 5* and is totally below par as compared to Ritz in other countries. Hotel is short handed and there’s no communication between different department. Check in process : extremely slow with only 1 person working at 4pm. System was down apparently and the front desk have to attempt a couple of times for our payment. Parking: No free parking provided even for stay in guest. We paid for valet at 70aud per day. We arrived in our rented Mitsubishi car, another guest who arrived with a luxury car honked us while we tried to get our car parked by the valet. I was upset instead of attending to us, the valet request us to move our car for the other patron. I refused and informed the valet we are a full paying guest as well and he shouldn’t act in that manner. Collection of cars : On first night, apparently there is a function, we waited almost 30 mins to get our car. Poor Customer service : 1) Prior to arrival i emailed the hotel that’s it’s my anniversary and would like to have something arranged for my wife. Everything is confirmed but upon arrival nothing is prepared. Front desk said they have not receive the instruction and will prepare it now. We went out for dinner and back to the room after 2 hours and Volaaa nothing is prepared still until we called and ask again. Surprise is not much of a surprise anymore by now.
Stayed 1 night in Aug 2024