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Mercure Perth On Hay

Property class: 4

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Photo gallery for Mercure Perth On Hay

A modern hotel entrance with a glass facade, outdoor seating area, and a staircase leading to the entrance.
A hotel room with a large bed, a red chair, a view of a church, and a sign reading "FIRE STATION".
A bakery counter with a variety of baked goods displayed in a glass case, a coffee machine, and a selection of beverages.
A bar area with a long counter, multiple bottles of alcohol, and bar stools.
A balcony with two red chairs and a small table, overlooking a church and a building with a pointed roof.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
The current price is $134
includes taxes & fees
Aug 30 - Aug 31

Explore the area

View in a map
417 Hay Street, Perth, WA, 6000
  • Place, Hay Street Mall
    ‪7 min walk‬
  • Place, Murray Street Mall
    ‪9 min walk‬
  • Place, Elizabeth Quay
    ‪10 min walk‬
  • Airport, Perth, WA (PER)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Balcony

A hotel room with a large bed, a red chair, a view of a church, and a sign reading "FIRE STATION".

Standard Room, 1 Queen Bed, Balcony

7.8 out of 10
Good
(6 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Standard Room, 2 Twin Beds

7.0 out of 10
Good
(10 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, bedside table, desk, chair, and a mirror.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony

A hotel room with a large bed, a red chair, a view of a church, and a sign reading "FIRE STATION".

Deluxe Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed, Balcony

A hotel room with a large bed, a red chair, a view of a church, and a sign reading "FIRE STATION".

Deluxe Room, 1 Queen Bed, Balcony

8.8 out of 10
Excellent
(9 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, bedside table, desk, chair, and a mirror.

Standard Room, 1 King Bed

7.8 out of 10
Good
(37 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, bedside table, desk, chair, and a mirror.

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(7 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Triple Room, 3 Twin Beds

A hotel room with two beds, a desk, a chair, a lamp, and a painting on the wall.

Standard Triple Room, 3 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Balcony

A hotel room with a bed, a desk, a chair, a lamp, a TV, and a painting on the wall.

Superior Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Accessible, Balcony

A hotel room with a large bed, a red chair, a view of a church, and a sign reading "FIRE STATION".

Deluxe Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, Balcony

A hotel room with two beds, a desk, a chair, a lamp, and a large window with curtains.

Superior Twin Room, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About this property

Mercure Perth On Hay

4-star hotel in Perth Central Business District
Along with a restaurant, this smoke-free hotel has a conference center and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services. Housekeeping is available on request.
Mercure Perth On Hay offers 126 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 40-inch Smart televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Perth hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1981 square feet (184 square meters) include a conference center. This business-friendly hotel also offers concierge services, express check-in, and express check-out. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Perth On Hay is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Mercure Perth On Hay has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 35 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 29.50 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Dining table
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Conference center (1,981 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% organic food
  • Banquet hall
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's ALL ACCOR mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 29.5 per person
  • Covered self parking fee: AUD 35 per night
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is provided up to 1 MB for up to 4 devices.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Perth Travelodge
Travelodge Hotel Perth
Travelodge Perth
Perth Travel Lodge
Travel Lodge Perth
Travelodge Perth Hotel Perth
Travelodge Hotel
Travelodge
Travelodge Hotel Perth
Mercure Perth On Hay Hotel
Mercure Perth On Hay Perth
Mercure Perth On Hay Hotel Perth

Mercure Perth On Hay Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 350 out of 1002 reviews
Rating 8 - Good. 408 out of 1002 reviews
Rating 6 - Okay. 155 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and good location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Warlito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'ts my 2nd stay there and so far so good to me.I'm so comfortable on my stay
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities
Great location, stayed for a night and check in was so easy
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Leonard

Liked: Cleanliness, staff & service, amenities
A little bit run down needs refurbishing small, but adequate close to City.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Marea

Liked: Cleanliness, staff & service, amenities
great view from room, helpful staff everywhere, front desk, room staff and restaurant
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Belinda

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, and the staff was exceptionally friendly, very pleased thankyou
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Martyn Douglas

Liked: Cleanliness, amenities
A nice hotel for people on a budget, but it certaainly does need a refurb. While everythinf was perfectly functional it was very dated. Breakfast was good value and well presented. The location was good and easy for busses and trains.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Cozy bed. Excellent location. Nearby the river, shops, restaurants and convenience stores.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Have stayed here every 2 weeks for 6 years I’m not going anywhere else
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Clean. Inner CBD and close to hospital. Very helpful staff
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Mark

Liked: Cleanliness, amenities
Disliked: Staff & service
The room was clean, if a little dated. Expected to see some water in the fridge, and maybe some toothpaste provided, but that wasn't the case. Bed was quite comfortable. Conveniently located near Perth CBD. Niggles - USB charger on the GPO didn't work, reception staff member threw my credit card on the bench instead of handing it back to me (I had handed it to him), and the bedside light turned on and off if you moved in bed - might have a loose connection somewhere. Little bit noisy with other guests banging doors, but which hotel doesn't have this issue?
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities
The staff were great despite it being a very busy time for them with Ashes Test Match going on. Check-in was very smooth and the room was perfect for my needs.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Benedict

Liked: Staff & service, amenities, property conditions & facilities
Housekeeping could have been better. Upon returning to my room after a long day, the housekeeping staff had cleaned the main sleeping area, and the bed was made. However, trash in the garbage can in the washroom was not taken out.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Tanks for a most pleasant night. The overnight stay was great, we thoroughly enjoyed it .
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location friendly staff
Stayed 2 nights in Sep 2024
Verified review

4/10 Poor

Alberto

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
One of the most derelict hotel rooms I have seen in a very long time. Rubbish in the hallways, self check-in…etc. Not the kind of hotel you expect paying almost 200€ per night. Hard to believe the good rating it has. Extremely overpriced for you get.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Lyndal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Derrise

Liked: Cleanliness, staff & service, property conditions & facilities
Close to town, parking was good in house dining was excellent
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Ruya

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and was in a good area close to lots of activities
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities
The facilities are getting old and tired but the restaurant was good and the staff were lovely
Stayed 1 night in Aug 2025