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Mercure Perth On Hay

4.0 star property

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Photo gallery for Mercure Perth On Hay

Exterior
In-room safe, desk, laptop workspace, blackout drapes
Bar (on property)
Miscellaneous
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
The current price is $129
includes taxes & fees
May 17 - May 18

Explore the area

View in a map
417 Hay Street, Perth, WA, 6000
  • Place, Hay Street Mall
    ‪7 min walk‬
  • Place, Murray Street Mall
    ‪9 min walk‬
  • Place, Elizabeth Quay
    ‪10 min walk‬
  • Airport, Perth, WA (PER)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Balcony

7.8 out of 10
Good
(6 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

7.2 out of 10
Good
(9 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Queen Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 Queen Bed, Balcony

8.6 out of 10
Excellent
(8 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

8.0 out of 10
Very good
(29 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

7.8 out of 10
Good
(7 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Triple Room, 3 Twin Beds

Standard Triple Room, 3 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Triple Room, 3 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 258 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(5 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Accessible, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed, Accessible, Balcony

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Twin Room, Balcony

Superior Twin Room, Balcony | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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Exterior
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About this property

Mercure Perth On Hay

4-star hotel in Perth Central Business District
Along with a restaurant, this smoke-free hotel has a conference center and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services. Housekeeping is available on request.
Mercure Perth On Hay offers 126 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 40-inch Smart televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Perth hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1981 square feet (184 square meters) include a conference center. This business-friendly hotel also offers concierge services, express check-out, and an elevator. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Perth On Hay is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Mercure Perth On Hay has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (AUD 35 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 29.50 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Dining table
  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Conference center (1,981 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 50
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 29.5 per person
  • Covered self parking fee: AUD 35 per night
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is provided up to 1 MB for up to 4 devices.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Perth Travelodge
Travelodge Hotel Perth
Travelodge Perth
Perth Travel Lodge
Travel Lodge Perth
Travelodge Perth Hotel Perth
Travelodge Hotel
Travelodge
Travelodge Hotel Perth
Mercure Perth On Hay Hotel
Mercure Perth On Hay Perth
Mercure Perth On Hay Hotel Perth

Mercure Perth On Hay Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 347 out of 1001 reviews
Rating 8 - Good. 413 out of 1001 reviews
Rating 6 - Okay. 152 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Colin

Liked: Cleanliness, staff & service
Disliked: Amenities
Not enough parking facilities. Paying for parking elsewhere was very expensive
Stayed 2 nights in Dec 2025

10/10 Excellent

Lilly

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean, toilet roll holders were broken and shower leaked. Cupboard were fridge was in needs cleaning, there was alot of built up dust
Stayed 1 night in Jan 2026

10/10 Excellent

Tissa, Wanneroo

Stayed 5 nights in Jan 2026

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Clean. Inner CBD and close to hospital. Very helpful staff
Stayed 1 night in Jan 2026

10/10 Excellent

Cesar

Stayed 7 nights in Dec 2025

8/10 Good

Andrew

Stayed 1 night in Dec 2025

10/10 Excellent

Emily

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Cozy bed. Excellent location. Nearby the river, shops, restaurants and convenience stores.
Stayed 1 night in Dec 2025

10/10 Excellent

Marea

Liked: Cleanliness, staff & service, amenities
great view from room, helpful staff everywhere, front desk, room staff and restaurant
Stayed 2 nights in Jan 2026

8/10 Good

Mark

Liked: Cleanliness
Room clean Air conditioner noisey But all good
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 2 nights in Dec 2025

8/10 Good

Patrick

Stayed 2 nights in Dec 2025

10/10 Excellent

Chad, Sydney

Stayed 2 nights in Dec 2025

10/10 Excellent

Belinda

Stayed 1 night in Dec 2025

10/10 Excellent

Belinda

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, and the staff was exceptionally friendly, very pleased thankyou
Stayed 1 night in Dec 2025

6/10 Okay

shawn

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The "king size" bed is just 2 twin mattresses pushed together.
Stayed 2 nights in Dec 2025

2/10 Terrible

Jeremey

Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Have stayed here every 2 weeks for 6 years I’m not going anywhere else
Stayed 1 night in Nov 2025

6/10 Okay

Kell

Stayed 1 night in Nov 2025

8/10 Good

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was always clean by the time I returned from my day out.
Stayed 5 nights in Nov 2025

6/10 Okay

david

Liked: Staff & service, amenities
A bit rough round the edges. USB power points didnt work. Some dirty marks in bathroom needed cleaning. Toilet in reception out of action for 24 hrs due to poo 💩 all over the floor - is it residents only toilet? Bar staff and reception staff very friendly. Food and beer good. Good location near coffee bars and mini markers.
Stayed 5 nights in Nov 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities
The staff were great despite it being a very busy time for them with Ashes Test Match going on. Check-in was very smooth and the room was perfect for my needs.
Stayed 4 nights in Nov 2025

10/10 Excellent

Brenda

Stayed 2 nights in Nov 2025

8/10 Good

Alastair

Stayed 1 night in Nov 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service
The hotel is old but comfortable. Walking distance to everything. The house keeping could be better. We were left with no toilet paper or soap on two days. The staff were very friendly and helpful though. Overall a good stay.
Stayed 6 nights in Nov 2025

8/10 Good

Kailash

Liked: Staff & service, amenities
Bathroom for room 815 was not cleaned well before check in. There was some scum and dirt in the walls, and soap resudual stains as well.
Stayed 4 nights in Oct 2025