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Residence Eden

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Eden

Front of property
Breakfast, lunch, dinner served; international cuisine
Couples treatment rooms, sauna, spa tub, massages
Indoor pool, 3 outdoor pools, pool umbrellas, sun loungers
Front of property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Bar
  • Spa
  • Breakfast available
  • Hot Tub
  • Laundry

Explore the area

Map
Via Coppo 2, Castelnuovo del Garda, VR, 37019
  • Golf Club Paradiso del Garda
    5 min walk
  • Clinica Pederzoli
    6 min drive
  • Porta Brescia
    6 min drive
  • Verona (VRN-Valerio Catullo)
    22 min drive

Room options

View all photos for Standard Apartment, 1 Bedroom (3 Pax)

Living area

Standard Apartment, 1 Bedroom (3 Pax)

  • 419 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Economy Apartment, 1 Bedroom (4 Pax)

Bed sheets

Economy Apartment, 1 Bedroom (4 Pax)

  • 312 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Economy Apartment, 1 Bedroom (2 Pax)

Bed sheets

Economy Apartment, 1 Bedroom (2 Pax)

  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 2 Bedrooms (6 Pax)

Standard Apartment, 2 Bedrooms (6 Pax) | Living area

Standard Apartment, 2 Bedrooms (6 Pax)

  • 527 sq ft
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio

Studio | Bed sheets

Studio

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Apartment, 1 Bedroom (3 Pax)

Bed sheets

Economy Apartment, 1 Bedroom (3 Pax)

  • 312 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (4 Pax)

Living area

Standard Apartment, 1 Bedroom (4 Pax)

  • 420 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 1 Bedroom (2 Pax)

Living area

Standard Apartment, 1 Bedroom (2 Pax)

  • 420 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Parc Hotel

Pool
Hot Tub
Spa
Pet friendly
4.1 out of 5, Very Good, (534)
The price is $71
per night
$81 total
includes taxes & fees
Dec 11 - Dec 12
Parc Hotel

About this property

Residence Eden

Castelnuovo del Garda hotel with golf course
Along with 3 outdoor pools, this smoke-free hotel has a full-service spa and a golf course. Free self parking and a free area shuttle are also provided. Additionally, an indoor pool, a restaurant, and a health club are onsite. Housekeeping is not available.
Residence Eden offers 173 accommodations, which are accessible via exterior corridors and feature air conditioning. Kitchenettes offer stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and bidets.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. 3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Presso Parc Hotel has 1 treatment room. Services include massages. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Residence Eden features a full-service spa, a golf course, and 3 outdoor swimming pools. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge.

This family-friendly hotel also offers an indoor pool, a children's pool, and a seasonal outdoor pool. Guests can use the health club at a partner property. Complimentary uncovered self parking is available on site.

Residence Eden is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Leonardo da Vinci Parc Ht - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Pasta & Pizza Parc Htl - This family restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Laguna Food & Drink - This poolside bar specializes in international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Languages

English, German, Italian

Property amenities

Parking and transportation

  • Free area shuttle
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 9 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Laguna Food & Drink
  • Leonardo da Vinci Parc Ht
  • Pasta & Pizza Parc Htl

Things to do

  • 18-hole golf course
  • 3 outdoor pools
  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Indoor pool
  • Mini golf
  • Optional golf privileges
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Spa tub
  • Steam room
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Dining table
  • Free area shuttle
  • Free children's club
  • Free supervised activities for children
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • 4 buildings
  • Built in 2004
  • Electric bike charging
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Check-in presso la nuova Reception unica del Resort, aperta 24/7]
The host will greet guests on arrival

Renovations and closures

The property is closed between November 1 and March 25.

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 100 per stay
  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 20 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9 per person
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number IT023022A1JCD6ECPW

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 June to 15 September
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Residenza Eden
Residenza Eden Castelnuovo del Garda
Residenza Eden Hotel
Residenza Eden Hotel Castelnuovo del Garda
Residenza Eden Hotel Peschiera del Garda
Residence Eden Hotel Peschiera del Garda
Residence Eden Hotel
Residence Eden Peschiera del Garda
Hotel Residence Eden Peschiera del Garda
Peschiera del Garda Residence Eden Hotel
Hotel Residence Eden
Residenza Eden
Eden Peschiera Del Garda

Residence Eden Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 92 out of 295 reviews" "
Rating 8 - Good. 136 out of 295 reviews" "
Rating 6 - Okay. 40 out of 295 reviews" "
Rating 4 - Poor. 15 out of 295 reviews" "
Rating 2 - Terrible. 12 out of 295 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

TAL

Disliked: Cleanliness, staff & service
I like all the activities in the park. I didn't like that room was not cleaning. Not enough paper toylet, no claning service in the room, i am on vacation need to clean. It was very dark outside at night. When i arrived at the first day i didnt find the room and it was raining and no one was there to help.
Stayed 4 nights in Jul 2023

4/10 Poor

Daniel

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was good It was not possible to open windows because there are no bars and there were many mosquitoes and insects outside. Apartment is not so clean and there is mold.
Stayed 5 nights in Oct 2022

10/10 Excellent

Carys

Stayed 4 nights in Sep 2022

10/10 Excellent

Kathleen

Stayed 2 nights in Sep 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
It was definitely out of season at beginning Oct and too cold to use the outdoor pools, which were closed off. The Internet was only usable in the main hotel, not in the area we were staying in. It was full of Germans and the only 2 kids channels on tv were in German. It felt more like a stay in Germany than Italy! The service was good and the apartment was clean.
Stayed 2 nights in Sep 2020

8/10 Good

S J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice pizza / pasta outside restaurant and good the bus into town was still running.
Stayed 3 nights in Sep 2019

8/10 Good

Maria

Liked: Cleanliness, staff & service
10 days in Lake Garda.
We stayed in a studio which we found to be comfortable and clean, perhaps it would have been better to have had a toaster rather than a sandwich maker in it. It is a perfect base for exploring Lake garda, the shuttle bus which leaves on the hour and drops you off and collects you in peschiera is a great bonus. However a car is really needed if you want to explore the lake. We had breakfast only once in the hotel and would recommend it, plenty of choice and space. Overall this is a lovely relaxing place to stay.
Stayed 10 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The complex was lovely the €18 buffet was excellent value for money and they had an excelkent free bus service a 7 o'clock bus would off been nice. The only fault was the position off the shower it made the bathroom feel tight
Stayed 10 nights in Sep 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 14 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartments clean and comfortable as per star rating. Would be a good idea to supply a starter pack in the kitchen, i.e liquid detergent, dish cloths etc. Great free shuttle bus service, always punctual. Only negative comment about the self catering site would be the poor selection of food options in the mini market on site. Would need a car to get to the nearest supermarket to get your self catering supplies
Stayed 7 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family facilities, just a shame that so few were actually open during our stay
Stayed 3 nights in May 2019

8/10 Good

JodieAussie, australia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great budget self contained property AND alongside great resort features loved the Day Spa (thank you Sylvia - great expertise) and an ideal spot to head off to drive around the beautiful Lake Garda
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base!
The apartment was very spacious, we had a lovely time. The free shuttle service was brilliant and ran regularly throughout the day. The water slides weren’t open unfortunately and they didn’t take card as payment at the mini market or pool snack bar. Would stay again, was a fan base for exploring the beautiful area.
Stayed 6 nights in Apr 2019

8/10 Good

James, Wetherby, West Yorkshire, UK.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and facilities
The apartment was fairly basic but had everything you need. There was a new microwave and sndwhich toaster which are new additions frommwhen we stayed the year before and make it that bit easier to make your own food. The site is a 5-10min drive from the town centre but there is a regular shuttle bus which makes it easy to get to the lake. The onsite restaurant serves good food and the breakfast is also good. The only slight negative I’d give it was that the apartment bedroom seemed a bit damp and this made the bed feel the same way.
Stayed 5 nights in Sep 2018

8/10 Good

Luca

Liked: Property conditions & facilities
Disliked: Cleanliness
Not really a hotel, but overall it was ok
I expected a hotel room, but ended up being a vacation apartment... Good to have a kitchen with table, and separate bedroom, but... I stayed 5 nights, no room service, only after you go away. Floors were not very clean, sand outside kept crawling in, in the absence of a door mat. Messy to open and close the front door (double door with key...) Hotel lobby is far away (need to drive). Weird check out: you need to book the time when you leave and they call the service person to check your room before they return your 100 euro deposit back. But the most frustrating thing was bad cell phone coverage inside room. Unable to get wifi...

8/10 Good

C K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
The place was very well located in the Garda area. But there were a few issues... The biggest one was the mosquitoes. I woke up the first night with over 40! Mosquito bites. Since we stayed in two hotels this vacation and did not suffer from mosquitoes in the second place I believe it is something that can be taken care of. The room had a humidity problem in the walls and was always very humid. The childrens playground had very poor maintanace and it was almost impossible to stay there because of a mosquitoes. The hotel is connected to the hotel next door that had an indoor pool which was great. The pools in the hotel were also nice. The supermarket in the place was not very well equipped - too bad... They are sending people to buy in other places.

4/10 Poor

Louis Ciancio, Malta

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed!
Overall the accommodation was fine, but was tremendously disappointed with the fact that on my arrival they told me of a hidden expense related to the bed sheets and towels. I find this VERY unfair. This cost should be included in the accommodation rate and not found out at the last minute. I complained about this and at first they told me that they would look into it, but never told me anything during my 5 night stay. At the end of my stay they just included this cost in my bill and I had to pay whether I like it or not. When I asked to speak to the manager they told me that he was not available and that I can speak to him in a day's time. Obviously I was not going to be in Italy by that time. For this reason I highly recommend not to stay in this accommodation unless this is sorted out and this expense is included in the accommodation price. You never pretend to go to a residence to sleep and have a shower and then you find out that you cannot do these basic necessities unless you pay extra! This is ridiculous! Please take action as this is a kind of sly mugging!

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor
Wasn't happy with the services received here. We had to RENT towels and bedding (€24 pp) as we were not supplied with them and the hot water didn't work even after staff 'fixed' the boiler. Not much around the hotel to see but as a plus, free bus service to and from the station/town. Would not stay here again as it wasn't worth the money whatsoever.

10/10 Excellent

Sally, Woking

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4* Stay at a 2* Price
This is a big complex including 2 hotels and 2 apartment complexes. You can use all the facilities including its 7 pools, regardless of where you stay. The appartment was very clean and a good size for the money. Annoyingly there was only a hob to cook with- no oven, grill or microwave.Sofa bed was not great- but they never are! No problems with reception staff who were helpful,giving good advice and recommendations and dealt with any minor problems quickly and effectively. We had no problems getting our deposit back regarding the cleaning of the apartment- you just need to make sure the kitchen and utensils are clean. Animation team were friendly and there were lots of included activities put on by the hotel. There are free swimming lessons and tennis coaching every day. Great location for the parks and Verona. We did lots of day trips to locations around the lake, so unless you are just staying in the hotel a car is essential. Loads of things to see and do. We had a fantastic holiday!

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
front desc /reception staff service at eden hotel
sorry, but the staff at the reception behave was really not good : angry , impertinence , aggressive .... that is not a way to serve customers . we have asked for ground floor in advance , but we got second floor ... and the answer by the woman at the reception was "we do not promise ..it is a wish only " and " you are wasting my time" ( we were there alone , no other customers were waiting....) her manager was there too , she did nothing... NEVERTHELESS we have enjoyed the room the location, the golf trails ... there is no service at your stay ... you clean your room your very well equipped kitchen , and you have to bring your own sheets and towels ... or buy it there , 20 euro each ...enjoy it...

2/10 Terrible

Julie, Scottsdale, AZ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff and property was inadequate, serious water issues. We will not go back!
This hotel was not at all what we expected. The amenities listed were for other properties owned by the company but not at the location as stated. The hot/cold water system did not work and we were either scolded or it was very cold. There were additional charges for bedding and towels of Euro 20 ($30) per person or you had to bring your own. It is NOT centrally located to any major tourist sites as listed. The staff was limited in what they could do and maintenance was not done. It was not a good stay by any means!!!

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
1
Stayed 5 nights in Aug 2024