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Best Western Petaluma Inn

2.5 star property

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Photo gallery for Best Western Petaluma Inn

Suite, 2 Queen Beds, Non Smoking, Kitchen (Separate Living Room) | Desk, laptop workspace, iron/ironing board, WiFi
Standard Room, Multiple Beds, Non Smoking, Microwave (Oversized Room) | Desk, laptop workspace, iron/ironing board, WiFi
Suite, 2 Queen Beds, Non Smoking, Kitchen (Separate Living Room) | Desk, laptop workspace, iron/ironing board, WiFi
Outdoor pool, sun loungers
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar

Explore the area

Map
200 S McDowell Boulevard, Petaluma, CA, 94954
  • Petaluma Village Premium Outlets
    ‪3 min drive‬
  • Phoenix Theater
    ‪3 min drive‬
  • Petaluma Seed Bank
    ‪3 min drive‬
  • Santa Rosa, CA (STS-Sonoma County)
    ‪29 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Accessible, Non Smoking

Standard Room, Multiple Beds, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, Multiple Beds, Accessible, Non Smoking

  • 275 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen (Separate Living Room)

Suite, 2 Queen Beds, Non Smoking, Kitchen (Separate Living Room) | Desk, laptop workspace, iron/ironing board, WiFi

Suite, 2 Queen Beds, Non Smoking, Kitchen (Separate Living Room)

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Microwave (Oversized Room)

Standard Room, Multiple Beds, Non Smoking, Microwave (Oversized Room) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, Multiple Beds, Non Smoking, Microwave (Oversized Room)

  • 250 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Standard Room, 1 King Bed, Non Smoking, Microwave | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Petaluma Inn

Petaluma hotel with 1 restaurants, connected to a shopping center
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, conference space, and laundry facilities. Housekeeping is available on request.
Best Western Petaluma Inn offers 73 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Premium cable television is provided. Business-friendly amenities include desks and desk chairs; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 600 square feet (56 square meters) include conference space. This business-friendly hotel also offers an outdoor pool and laundry facilities. Onsite self parking is complimentary.

Best Western Petaluma Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.
Cafe Bellini - This bistro specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cafe Bellini

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 600 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a one-time cleaning fee of USD 100
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per pet, per night plus USD 100 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Inn Petaluma
Best Western Petaluma
Best Western Petaluma Inn
Petaluma Best Western
Petaluma Best Western Inn
Petaluma Inn
Petaluma Inn Best Western
Best Western Petaluma Hotel Petaluma
BEST WESTERN Petaluma Inn CA - Sonoma County
Best Western Petaluma Petaluma
Best Western Petaluma Inn Hotel
Best Western Petaluma Inn Petaluma
Best Western Petaluma Inn Hotel Petaluma

Best Western Petaluma Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 521 out of 1000 reviews
Rating 8 - Good. 322 out of 1000 reviews
Rating 6 - Okay. 102 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mary

Stayed 1 night in Feb 2025

2/10 Terrible

Glenda

Disliked: Cleanliness, staff & service, property conditions & facilities
First the check in was via remote access, interface was with a computer screen and a person at the other end. It was difficult communicating with the individulas who were not fully English proficient. The first room we were checked into had a broken AC, we were moved to another room. In the second room the refrigerator did not cool work and our milk spoiled. Even thought we had the do not disturb sign on our door for our 4 night stay, someone came into our room each day while we were our and change the setting on the air conditioner.
Stayed 4 nights in Feb 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

We stay here all the time. I'm used to seeing workers at the front desk. What happens if there's an incident that needs immediate attention? I'd rather notify a person that's on premises. Other than that it's not fancy but a good value. It's also close enough to places like Lagunitas and Brewster's. Cafe Bellini next door is good as well.
Stayed 4 nights in Feb 2025

6/10 Okay

Robin J

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor customer service -

Hotel does not have any desk staff to check-in or help with any services. You are met with a television screen in an empty office and a man/woman on the screen who is in Columbia South America. I had trouble getting room keys that worked and found that to be frustrating. Also when I wanted to use the laundry room it was locked and required a key. Again you have to go to the television screen and make the request. Problem is that there is no human to hand you the key, and the maintenance and housekeeping staff wandering around outside do not speak English. Very poor customer service when you have to rely on a face on a screen who is 4000 miles away.
Stayed 4 nights in Feb 2025

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Lee

Stayed 1 night in Feb 2025

4/10 Poor

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delayed Check In

Decent hotel, but had to wait 15 minutes to check in, they only use a kiosk with a remote employee
Stayed 1 night in Feb 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Disability strips in shower needed

The rooms were clean. Was nice . My mom did fall in the shower. They need antislip shower. It was very slipperso she got hurt. My moms 83 years old. It was very upsetting. Shes very sore and bruised. Its also loud people coming and going was load. We dont hate it but wont be back due to the fall
Stayed 2 nights in Feb 2025

8/10 Good

Aptum Group LLC

Liked: Cleanliness, staff & service, property conditions & facilities
It is run by a very nice group of people.
Stayed 1 night in Feb 2025

10/10 Excellent

Kenneth

Traveled with partner, Traveled with pets
Stayed three days. Nice clean room and pretty quiet for being close to the freeway. Staff was friendly and helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

Anthony S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Juli

Liked: Cleanliness
Condition is mediocre, night staff was dead eyed, rooms cabinets were broken. But it was clean and felt safe.
Stayed 1 night in Feb 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent and the woman in the breakfast room has outstanding customer service skills - what a wonderful asset. The room was very clean but on the cool side. Heating unit was noisy. Very clean and well equiped.
Stayed 1 night in Jan 2025

8/10 Good

Becky

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very affordable clean and quiet hotel. I am grateful for the 6:30 a.m. breakfast, however, the bagels were dry and stale.
Stayed 1 night in Jan 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Dec 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had no issues. Everything was great.
Stayed 6 nights in Jan 2025

10/10 Excellent

randy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like location
Stayed 2 nights in Jan 2025

8/10 Good

Joan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent except the breakfast

I always love staying here and one of the reasons is for the breakfast. This time the breakfast was not good at all. There was no hot water for the oatmeal. The room was really crowded so it was hard to move around. The staff had to go across the parking lot to get supplies so she was gone for quite awhile when she had to leave. The waffle station was really clogged with people waiting because they ran out of batter. The apple juice was very watery - it was probably running out. So disappoiinted.
Stayed 1 night in Jan 2025

10/10 Excellent

Joanne

Traveled with partner
Liked: Amenities
Nice motel. Comfortable!
Stayed 1 night in Jan 2025

10/10 Excellent

Kuros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice easy and clean stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Masoud, Woodland Hills

Business traveler, Traveled with partner
Disliked: Property conditions & facilities
Not clean
Stayed 2 nights in Jan 2025

8/10 Good

Jamie, BRIGHAM CITY

Traveled with partner
Liked: Cleanliness, staff & service
Our room was clean, the staff were really nice. The body wash fell off the wall after each shower. The carpet is worn down and dirty looking. The area is constantly busy. There are a lot of businesses near, but leaving the hotel was hard because of the amount of traffic. There was also a lot of noise from the roads nearby until midnight or later.
Stayed 3 nights in Jan 2025

10/10 Excellent

Srinivasan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Anthony S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025