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The Bull Hotel, Sure Hotel Collection by Best Western

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Bull Hotel, Sure Hotel Collection by Best Western

Lounge
Exterior
Standard Room, 2 Twin Beds, Non Smoking | Premium bedding, Select Comfort beds, in-room safe, desk
Bar (on property)
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
Westgate, Peterborough, England, PE1 1RB
  • Peterborough Cathedral
    5 min walk
  • Showcase Cinema
    3 min drive
  • Activity World
    3 min drive
  • Cambridge (CBG)
    53 min drive

Room options

View all photos for Executive Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, Select Comfort beds, in-room safe, desk

Executive Room, 1 King Bed, Accessible, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Premium bedding, Select Comfort beds, in-room safe, desk

Executive Room, 1 King Bed, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Small Standard Room, 1 Double Bed, Non Smoking

Premium bedding, Select Comfort beds, in-room safe, desk

Small Standard Room, 1 Double Bed, Non Smoking

  • 140 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Suite, 1 King Bed, Non Smoking (Four Poster Bed) | Premium bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Four Poster Bed)

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking | Premium bedding, Select Comfort beds, in-room safe, desk

Family Room, Multiple Beds, Non Smoking

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, Select Comfort beds, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, Select Comfort beds, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Premium bedding, Select Comfort beds, in-room safe, desk

Deluxe Room, 1 Double Bed, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Premium bedding, Select Comfort beds, in-room safe, desk

Standard Room, 2 Twin Beds, Non Smoking

  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Premium bedding, Select Comfort beds, in-room safe, desk

Deluxe Room, 2 Twin Beds, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Park Inn by Radisson Peterborough

Parking included
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very Good, (1010)
Park Inn by Radisson Peterborough

About this property

The Bull Hotel, Sure Hotel Collection by Best Western

4-star Peterborough hotel with restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
The Bull Hotel, Sure Hotel Collection by Best Western offers 118 air-conditioned accommodations with safes and coffee/tea makers. Select Comfort beds feature premium bedding. 22-inch LCD televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and a meeting room.

A computer station is located on site and wireless Internet access is complimentary. This Edwardian hotel also offers coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

The Bull Hotel, Sure Hotel Collection by Best Western has designated areas for smoking.

English breakfasts are available for a surcharge and are served each morning.
The Bull Hotel, Sure Hotel Collection by Best Western has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, German, Italian, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily English breakfast available for a fee: GBP 13 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Archery

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1840
  • Designated smoking areas
  • Edwardian architecture
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 13 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Bull Hotel Peterborough
Bull Peterborough
Bull Hotel Sure Hotel Collection Best Western Peterborough
Bull Hotel Sure Hotel Collection Best Western
Bull Sure Collection Best Western Peterborough
Bull Sure Collection Best Western
Bull Sure Collection Best
The Bull Hotel Sure Hotel Collection by Best Western
The Bull Hotel, Sure Hotel Collection by Best Western Hotel

The Bull Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 259 out of 691 reviews" "
Rating 8 - Good. 280 out of 691 reviews" "
Rating 6 - Okay. 93 out of 691 reviews" "
Rating 4 - Poor. 33 out of 691 reviews" "
Rating 2 - Terrible. 26 out of 691 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Julian

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Michelle

Stayed 5 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I Would Stay at The Bull Again
I chose The Bull because of its location. The Bull has a spacious carpark with two EV charging points. The hotel iscloae to both Westgate and Queensgate shopping centres. The room i had did not have a view, but that was of no importance because it had everything else including two comfortable chairs. I only ate breakfast at The Bull. The meal was good. I would stay there again
Stayed 1 night in Aug 2024

6/10 Okay

Debbie

Traveled with group
Liked: Cleanliness, staff & service
Average stay
Have been travelling for 4 months and stayed at over 50 4 star hotels and this is not up to 4 star standard. Proactive service has let them down. They have a carpark at the back which is a different postcode, and if you drive past the front of the hotel it advises you will receive a penalty notice. Not happy about this. No correspondence received from the hotel to explain how to reach the car park or that there are restrictions to cars in the streets around the hotel, which could easily be done through an automatically generated email at time of booking. Also whilst this is a lovely 1840’s reburbished building, there are no lifts. Not mentioned in hotels.com description and I had to hunt on their website afterwards to find any mention of this. We were on the second floor so had to haul our luggage up two flights of stairs. 4 star and no lift! Room was on the small side but big enough for two, beds are too hard and bathroom nothing like the pictures. TV is the size of a large computer screen! Location is good. Breakfast was also good but I had to wait 5 minutes for them to replenish some of the hot items. Need to be more proactive in this area. Overall the stay was ok but not on a par with other 4 star hotels stayed at in UK and Europe.
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gin n rum fest stay
Was a good weekend away located in the middle of the city not far from the Cathedral and the shops. Also a short walk to the Riverside to walk along
Stayed 2 nights in Jul 2024

8/10 Good

Andrew

Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Booked at short notice. In town centre so stayed in after dark
Stayed 1 night in Apr 2024

8/10 Good

Alan

Traveled with partner
Liked: Amenities, property conditions & facilities
Good bar and restaurant, plenty of parking in the free hotel car park and right in the city centre
Stayed 1 night in Aug 2024

2/10 Terrible

Mosulu

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The Disappointing Stay with poor Service
Review Title: Disappointing Stay with Poor Service** I recently stayed at the Bull Peterborough and my experience was far from satisfactory. From the moment I arrived, I felt unwelcome. That’s made it an unpleasant start to the day. The staff at the front desk were indifferent and unhelpful, making the check-in process frustrating and time-consuming. The fact that I had a language barrier did not help the situation I felt very discriminate No effort was made to make my stay comfortable. The breakfast was another major disappointment. The options were limited, and the quality of the food was poor. The value of the money paid and the services delivered did not aligned with the hotel standard. I ended up not having breakfast on my last day of check out I couldn’t wait to leave the hotel. Overall, the lack of hospitality and the subpar breakfast left me regretting my choice to stay at Bull Peterborough I would not recommend this hotel to anyone seeking a pleasant and comfortable sta
Stayed 2 nights in Jul 2024

10/10 Excellent

Simon

Stayed 1 night in Jul 2024

8/10 Good

Michelle

Liked: Room comfort
Disliked: Staff & service
We had a trainee at checkin who didn’t know what she was doing and had no one showing her.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Caroline

Stayed 1 night in Jul 2024

6/10 Okay

M W Fairfax

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Rebecca

Stayed 1 night in Jul 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room and bath
Stayed 1 night in Jun 2024

10/10 Excellent

andrew

Stayed 1 night in Jun 2024

10/10 Excellent

Jerome

Stayed 1 night in Jun 2024

8/10 Good

Penny

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Lovely old hotel in the centre of Peterborough, we had some frustrations finding the car park, but staff were incredibly welcoming when we finally arrived. The cleaning team were literally leaving our room when we arrived and upon realising they had made our twin beds up as a double, quickly turned round and resolved it
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Fawlty Tours
A deluxe room that wasn’t deluxe in 1960 when it was installed. (Half the advertised content of a deluxe was missing) Breakfast was a complete shambles, fawlty towers esq in incompetence & miss management. Arrived 0930 took 5 mins waiting to be approached. No clean tables No tea or coffee delivered to table (despite prompts) No toast delivered (despite prompts) No hot food, elements arrived out randomly, had to queue to only get half the items listed. No juice (all empty) No yoghurts (empty) No milk (empty) No fruit (empty) No pastries (empty) No bowls so couldn’t have fruit cereal or yoghurt anyway. Normally I’d blame management not the staff as you know how many people have booked breakfast but barring the chef dolling out the hot food, staff were headless. Only plus is bar is quite nice. Trades on its location, but I would not bother in future & stay further out. Was ready to discuss with reception but wasn’t even asked about stay on checkout.
Stayed 1 night in Jun 2024

8/10 Good

John

Stayed 1 night in Jun 2024

10/10 Excellent

Damien

Stayed 1 night in Jun 2024