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Charlevoix Inn & Suites SureStay Collection by Best Western

2.0 star property

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Photo gallery for Charlevoix Inn & Suites SureStay Collection by Best Western

Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, iron/ironing board, free cribs/infant beds
Lobby
Indoor pool
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is $120
includes taxes & fees
Jun 15 - Jun 16

Explore the area

View in a map
800 Petoskey Ave, Charlevoix, MI, 49720
  • Place, Artform Fabricating
    ‪7 min walk‬
  • Place, Lake Charlevoix
    ‪8 min walk‬
  • Place, Lake Chalevoix Depot Beach
    ‪15 min walk‬
  • Airport, Pellston, MI (PLN-Pellston Regional)
    ‪50 min drive‬

Room options

View all photos for Accessibility - 1 Queen, Bathtub, View, Nonsmoking

Pillowtop beds, iron/ironing board, free cribs/infant beds

Accessibility - 1 Queen, Bathtub, View, Nonsmoking

  • Sleeps 2
  • Free WiFi

View all photos for 2 Double Beds, Nonsmoking, Pet Friendly Room, Street View

Pillowtop beds, iron/ironing board, free cribs/infant beds

2 Double Beds, Nonsmoking, Pet Friendly Room, Street View

  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(28 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

8.2 out of 10
Very good
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (Pet Friendly)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Courtyard View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (with Sofabed)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed, Refrigerator & Microwave, Courtyard View (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Patio, Courtyard View (with Sofabed)

Suite, 1 King Bed, Patio, Courtyard View (with Sofabed) | Pillowtop beds, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Patio, Courtyard View (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About this property

Charlevoix Inn & Suites SureStay Collection by Best Western

Charlevoix hotel close to Lake Michigan
An indoor pool, a 24-hour business center, and a hot tub are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Charlevoix Inn & Suites SureStay Collection by Best Western offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 39-inch LED televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Charlevoix Inn & Suites SureStay Collection by Best Western features an indoor pool and a hot tub. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This Charlevoix hotel also offers barbecue grills, a vending machine, and tour/ticket assistance. Onsite self parking is complimentary.

Charlevoix Inn & Suites SureStay Collection by Best Western is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 9-hole adjacent golf course
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 39-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and outdoor lighting

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlevoix Inn
Charlevoix Hotel Charlevoix
Charlevoix Inn And Suites
Charlevoix Inn Suites
Charlevoix Inn Suites SureStay Collection by Best Western

Charlevoix Inn & Suites SureStay Collection by Best Western Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 386 out of 1003 reviews
Rating 8 - Good. 295 out of 1003 reviews
Rating 6 - Okay. 185 out of 1003 reviews
Rating 4 - Poor. 101 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Pete, Farmington Hills

Liked: Cleanliness
Not the nicest hotel but clean and very affordable and a good value. Close to downtown Charlevoix and easy drive to Petoskey and Boyne.
Stayed 2 nights in Feb 2026

10/10 Excellent

Brett

Stayed 3 nights in Feb 2026

8/10 Good

Jeremie

Stayed 8 nights in Jan 2026

10/10 Excellent

Laura

Stayed 1 night in Jan 2026

8/10 Good

tracey

Liked: Cleanliness
Housekeepers were nice. Room was clean
Stayed 2 nights in Feb 2026

6/10 Okay

chanseok

Stayed 1 night in Jan 2026

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Easy simple place
Stayed 1 night in Dec 2025

10/10 Excellent

JOHN, FENTON

Stayed 1 night in Dec 2025

10/10 Excellent

JOHN, FENTON

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice stay. Only down side was the pool area is under construction, and not accessible.
Stayed 1 night in Dec 2025

6/10 Okay

Tammy

pool was not in working order customers should be notified before reserving a room otherwise all was good
Stayed 1 night in Dec 2025

8/10 Good

Casey

Liked: Cleanliness, amenities
Cleanliness. Liked the walk in shower. Bed was comfortable.
Stayed 1 night in Dec 2025

2/10 Terrible

Sufi

Disliked: Cleanliness, property conditions & facilities
They charged before staying.
Stayed 1 night in Dec 2025

10/10 Excellent

Pam

Liked: Cleanliness, amenities, property conditions & facilities
Nice room good check-in. Would come back again
Stayed 3 nights in Nov 2025

6/10 Okay

Nicholas, Beaver Island

Liked: Staff & service
Disliked: Property conditions & facilities
Good breakfast. Breakfast staff very attentive!
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfy cozy little room. Great hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Kiersten

Stayed 2 nights in Oct 2025

10/10 Excellent

Bela

Liked: Cleanliness, staff & service, amenities
Staff helpful changing my check in date
Stayed 1 night in Nov 2025

2/10 Terrible

Wendy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were staying there because my mom was having knee surgery. I requested (twice) a room as close as I could get. They put us on the 2nd floor, down the hall. There was a bed bug on the bathroom floor this morning. Never! Again!
Stayed 2 nights in Nov 2025

6/10 Okay

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to have real scrambled eggs. I got put in a handicapped room. The shower was slightly warm. That was the worst part.
Stayed 2 nights in Nov 2025

10/10 Excellent

Carol

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Regarding staff the desk clerk in the afternoon when I checked in was very unfriendly. But , the man overseeing the breakfast was wonderful ! He made up for the desk clerk. Overall I had a great stay .
Stayed 1 night in Oct 2025

4/10 Poor

Janice

Traveled with family
Disliked: Cleanliness, amenities
Room, ammenities
Stayed 2 nights in Oct 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean. Nice breakfast selection. Would absolutely stay again!
Stayed 2 nights in Oct 2025

6/10 Okay

Nicholas

Traveled with family
Disliked: Property conditions & facilities
Good staff. Rooms and building very dated.
Stayed 4 nights in Oct 2025

10/10 Excellent

Dominique

Stayed 4 nights in Oct 2025

10/10 Excellent

Zuleyka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great amenities, comfortable bed!
Stayed 1 night in Oct 2025