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Charlevoix Inn & Suites SureStay Collection by Best Western

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Charlevoix Inn & Suites SureStay Collection by Best Western

Beach nearby
Suite, 1 King Bed with Sofa bed, Non Smoking, Patio (with Sofabed) | Pillowtop beds, iron/ironing board, free cribs/infant beds
Property amenity
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
800 Petoskey Ave, Charlevoix, MI, 49720
  • Lake Charlevoix
    ‪5 min walk‬
  • Artform Fabricating
    ‪7 min walk‬
  • Lake Chalevoix Depot Beach
    ‪16 min walk‬
  • Pellston, MI (PLN-Pellston Regional)
    ‪43 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (1st Floor;Pet Friendly)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(26 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Patio (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Patio (with Sofabed) | Pillowtop beds, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Patio (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

AmericInn by Wyndham Charlevoix

Breakfast included
Pet friendly
Parking included
Free WiFi
4.1 out of 5, Very Good, (773)
The price is $60
per night
$66 total
includes taxes & fees
Feb 2 - Feb 3
AmericInn by Wyndham Charlevoix

About this property

Charlevoix Inn & Suites SureStay Collection by Best Western

Charlevoix hotel with indoor pool
An indoor pool, a 24-hour business center, and a spa tub are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Charlevoix Inn & Suites SureStay Collection by Best Western offers 60 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature pillowtop mattresses. 39-inch LED televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Charlevoix hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Charlevoix Inn & Suites SureStay Collection by Best Western features an indoor pool and a spa tub. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This Charlevoix hotel also offers barbecue grills, a vending machine, and tour/ticket assistance. Onsite self parking is complimentary.

Charlevoix Inn & Suites SureStay Collection by Best Western is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 9-hole adjacent golf course
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 39-inch LED TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include outdoor lighting

We should mention

Pool access available from 9:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlevoix Inn
Charlevoix Hotel Charlevoix
Charlevoix Inn And Suites
Charlevoix Inn Suites
Charlevoix Inn Suites SureStay Collection by Best Western

Charlevoix Inn & Suites SureStay Collection by Best Western Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 380 out of 1001 reviews" "
Rating 8 - Good. 323 out of 1001 reviews" "
Rating 6 - Okay. 168 out of 1001 reviews" "
Rating 4 - Poor. 100 out of 1001 reviews" "
Rating 2 - Terrible. 30 out of 1001 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and very mellow atmosphere.
Stayed 1 night in Oct 2024

8/10 Good

Donelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mother/Daught Apple Fest Weekend
The stay was nice. Though the people above us were stomping around on thier floor for hours, at least until midnight, it made it very hard to sleep. The beds werent to bad (not to hard) the shower could use a bit more pressure. The in room coffee was horrible, but the breakfast coffee downstairs was good (folgers). The ceiling in our room was cracked by the smoke detector. But other than that the stay was nice. The front desk lady that checked me in was super nice and friendly.
Stayed 2 nights in Oct 2024

6/10 Okay

Gayla

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean. Bathroom was small Toilet was plugged and had to request a plunger. Requested a roll-away bed and it was not fit to sleep on but they did return my money on that however.
Stayed 1 night in Oct 2024

6/10 Okay

David

Traveled with partner
Rooms are old and not very well kept. Strange small pillows. I’ve been staying here for many years. Price has tripled and quality has gone down.
Stayed 1 night in Oct 2024

6/10 Okay

Karen

Traveled with family
Liked: Staff & service
Lots of breakfast choices.
Stayed 1 night in Oct 2024

8/10 Good

Terese

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast area
Stayed 2 nights in Oct 2024

10/10 Excellent

Mario, Waterford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good, great value!
Stayed 1 night in Oct 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Myriam

Traveled with family
Liked: Cleanliness, staff & service
Well loved and dated
Stayed 1 night in Oct 2024

8/10 Good

Robert

Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place friendly staff
Stayed 1 night in Oct 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service
Great value
Stayed 3 nights in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly staff, fans were quiet, breakfast good. Nice little comfort touches!
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Stayed 1 night in Oct 2024

6/10 Okay

emily

Stayed 1 night in Sep 2024

6/10 Okay

Thomas M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds could use some picking up from some trash but not bad all together. The beds were pretty firm and neither my wife or I slept very well. The second night we requested softer pillows which helped.
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveler

Traveled with family
Stayed 1 night in Oct 2024

8/10 Good

Alexius

Liked: Staff & service
Wonderful breakfast
The place is a bit outdated and the rooms dont feel the freshest. But the hotel was adequate and well sotuated, and it made up in its wonderful complentary breakfast with the sausage cheese English muffins and the fresh biscuits and gravy. They started the buffet at 6:30 before their official 7:00 which helped us.
Stayed 1 night in Oct 2024

10/10 Excellent

Qi

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Pamela

Stayed 2 nights in Aug 2024

4/10 Poor

Amy

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Nancy

Stayed 1 night in Sep 2024

4/10 Poor

Darcie

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Old, not clean and not worth 350$/night
Stayed 1 night in Sep 2024