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ibis budget Petropolis

3.0 star property

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Exterior
Property amenity
Exterior
Property amenity
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Housekeeping

Explore the area

Map
Rua Doutor Paulo Herve, Petrópolis, 25665133
  • Crystal Palace
    ‪6 min drive‬
  • Imperial Museum
    ‪7 min drive‬
  • Quintandinha Palace
    ‪7 min drive‬
  • Rio de Janeiro (GIG-Galeão - Antonio Carlos Jobim Intl.)
    ‪57 min drive‬

Room options

View all photos for Standard Apartment, 1 Double Bed

Standard Apartment, 1 Double Bed | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 2 Twin Beds

Standard Apartment, 2 Twin Beds | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Apartment, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

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Garden

Hotel Cidade Imperial

  • Free WiFi
  • Housekeeping
  • Microwave
  • Kitchen
3.9 out of 5, Good, (45)
The price is $26
per night
$27 total
includes taxes & fees
May 13 - May 14
Hotel Cidade Imperial

About this property

ibis budget Petropolis

3-star hotel in Capela
Along with a 24-hour front desk, this smoke-free hotel has a TV in a common area and free self parking. WiFi in public areas is free. Housekeeping is available on request.
Ibis budget Petropolis offers 106 accommodations with blackout drapes/curtains. 21-inch LCD televisions come with digital channels.

Bathrooms include showers. This Petrópolis hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Ibis budget Petropolis features a television in a common area and a water dispenser. Wireless Internet access is complimentary. Limited complimentary onsite parking is available on a first-come, first-served basis.

Ibis budget Petropolis is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; BRL 37 for adults and BRL 30 for children

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shower
  • Towels provided

Entertainment

  • 21-inch LCD TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 60 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 37 for adults and BRL 30 for children
  • Pet fee: BRL 60 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

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ibis budget Petropolis Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 126 out of 436 reviews
Rating 8 - Good. 122 out of 436 reviews
Rating 6 - Okay. 88 out of 436 reviews
Rating 4 - Poor. 62 out of 436 reviews
Rating 2 - Terrible. 38 out of 436 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Dirty bathroom walls, grout and shower door knobs.
Stayed 1 night in Nov 2022

10/10 Excellent

Clarisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Bernardo Cretton

Traveled with family
Disliked: Cleanliness

Péssima experiência desta vez!

Apesar de ter adiantado o preenchimento dos dados para o checkin (pedido do próprio hotel, através de e-mail enviado), a atendente informou que os dados não foram recebidos. Além disso, só havia uma funcionária realizando o checkin, gerando uma fila muito demorada! No café da manhã, talheres sujos na bandeja de talheres limpos, um absurdo completo!
Stayed 1 night in Jan 2025

10/10 Excellent

Natan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Narcizo

Business traveler
Bom local, seguro e de bom acesso.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 6 nights in Jan 2025

6/10 Okay

Eduardo

Stayed 4 nights in Dec 2024

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Renata

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

João Carlos

Stayed 1 night in Dec 2024

4/10 Poor

Vanessa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Atendimento excelente, limpeza adequada, possui conveniências no lobby então não possui frigobar no quarto, únicos pontos negativos foram: A) o ar-condicionado do quarto não gelava e fomos informados que todos os andares altos do bloco 2 apresentavam o mesmo "problema" e os quartos baixos estavam ocupados, então poderíamos trocar de quarto, mas para um com o mesmo problema...por fim a conclusão foi que todo bloco 2 apresentava problema nos splits. B) café da manhã com pães e bolos não frescos, talvez pelo feriado. Os bolos estavam ressecados e pães com aparência de "dormidos". C) estacionamento é gratuito e num ladeirão, mas pode estacionar facilmente nas vagas da rua, sem riscos.
Stayed 1 night in Dec 2024

10/10 Excellent

Pablo

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lugar muito bom
Stayed 2 nights in Dec 2024

4/10 Poor

REGINA PRADO DE

Liked: Cleanliness, property conditions & facilities, room comfort

Pior café da manhã.

Atendimento ruim, checkin demorado e sem orientação, quarto pequeno, café da manhã péssimo, pão velho, café parece chá, não repõe as comidas, manteiga em pote de molho. Nunca fui em um hotel com ambiente de café da manhã tão sujo e sem higiene. A cama e chuveiro são bons mas apenas isso.
Stayed 1 night in Dec 2024

6/10 Okay

EMERSON

Business traveler
Liked: Cleanliness, staff & service

Hotel fraco

Rede buget é econômica mais esse deixa adesejar, , hotel possui dois blocos e nao tem elevador para ligar o segundo para o terceiro andar que fica no outro bloco, o estacionamento nem se fala, uma ladrira alta e extensa que vc vai na chuva ou sol, cafê razoavel e cama boa e olhe la.
Stayed 1 night in Dec 2024

4/10 Poor

Ricardo

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

2/10 Terrible

Bianca

Disliked: Cleanliness, staff & service, property conditions & facilities

Péssimo lugar p ficar

Péssimo! No app diz que o Check-in é 12h, chegando no hotel fui informada que era só as 14h. Paguei pelo valor com café da manhã, na hora falaram que não estava incluso. Depois de mostrar que tinha pago por isso, o café da manhã foi puro caos. Toda hora faltava comida, água quase não tinha, só o pão de queijo estava minimamente gostoso. Péssima estadia, não indico p ninguém e espero não voltar.
Stayed 1 night in Dec 2024

6/10 Okay

Isabel

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Acho que deveria deixar claro que para acessar os andares 3 a 5 deverá subir uma escada de ferro com varios degraus. Fiquei preocupada se for uma pessoa de idade. O estacionamento é de péssimo aceso o carro ficou na rua. O local não tem acessibilidade para deficientes. Enfim nao indico
Stayed 2 nights in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Pernas para que te quero

Péssimo! Primeiro, o estacionamento é numa ribanceira que não tem nenhuma sistema para segurar o carro durante as chuvas, assim como para os hóspedes que precisam descê-la. Não há riscos no chão para o carro não derrapar e nem uma escada na lateral para que as pessoas desçam em segurança. Outra, são oferecidos serviços de Tv e Internet. Nos dias em que me hospedei a Tv não estava funcionando assim como a internet. Terrível! Por último, até onde consegui vivenciar, acessibilidade horrorosa! Fiquei no 5° andar e tive que pegar 1 elevador, subir uma escala e pegar outro elevador para chegar ao meu quarto. Se você estiver com malas pesadas, prepare-se para adrenalina ao se hospedar lá. Não tenho dúvidas que a hospedagem possa melhorar, mas minha experiência não foi positiva
Stayed 1 night in Dec 2024

10/10 Excellent

Paulo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Roberta

Traveled with family
Stayed 1 night in Dec 2024

4/10 Poor

Luís Carlos

Stayed 1 night in Dec 2024

2/10 Terrible

Luciano Simplício

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Luís Eduardo

Business traveler
Liked: Staff & service

Decepcionante para um hotel de rede!

Os quartos são pequenos no padrão Ibis, até aí, ok! O problema é que, como são em dois blocos, para acessar o quarto precisamos pegar um elevador, atravessar um corredor, pegar uma escada íngreme e depois outro elevador. O pessoal da recepção é atencioso e o manobreiro Henrique é muito gentil, mas o hotel deixou furos. No quarto eu relatei que a tampa do vaso estava solta e não havia shampoo no dispenser no chuveiro. Falaram que iam corrigir e nada. Esse Ibis de Petrópolis precisa melhorar bastante!
Stayed 2 nights in Dec 2024

4/10 Poor

Leonardo

Alguns perrengues

Chegamos no hotel e nos colovaram em um quarto que nao estava limpo, completamente sujo inclusive com urina no vaso e o sexto de lixo cheio de papel. Reclamei e imediatamente nos trocaram de quarto. Esse novo estava todo limpinho porem o problema era o ar condicionado que estalava a noite toda. Tive que desligar para conseguir dormir. Reclaamei do problema, o tecnico foi ate o quarto, mas precisa de tempo para analisar e identificar o problema do ar no quarto 253. Fora a ladeira que temos que sobir e descer a pe para buscar o carro no estacionamento. Terrivel. Tinham que fazer um acesso por dentro do hotel
Stayed 2 nights in Dec 2024

4/10 Poor

PAULO RENATO

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Limpeza e manutenção precaria

Quarto pequeno e desconfortável, mas esperavel conforme padrao ibis budget. Predio necessita de manutenção, porta do quarto 151 so fechava com pancada forte, toalhas muito pequenas e desgastadas. Area de cafe da manha suja e precisando de manutenção. Hotel cheio e poucos funcionários, o que deixou muito a desejar no cafe da manhã. O acesso ao estacionamento é difícil mas conta com manobrista. Com hotel lotado precisava de mais funcionários.
Stayed 3 nights in Dec 2024